Stayed at this hotel for three days for a family get together, stayed in a 2 bedroom, 2 bath suite. They set-up was perfect for our party of four (two couples). We enjoyed having a shared living room area for socializing and conversation. All of the furniture was comfortable and clean. Everything in the room was in good was in good working order, very comfortable bed and linens, responsive A/C system. Room was cleaned each day (a rare thing in hotels today). Common areas were well maintained and comfortable. Breakfast was nice and well-stocked each morning. Hallways were well maintained, featuring photos of Texas-born celebrities (had fun trying to identify them all.). Staff was always helpful and polite when called upon for any matters. Location was convenient for all of the things we needed to do, a bit further from Downtown Dallas, which you would need a car to travel to downtown Dallas. Used outdoor pool twice, nice and refreshing, and well-maintained, along with the outdoor seating and recreation areas. I wouldn’t hesitate to stay here again when in the area; I enjoyed staying here.
Austin was super helpful and kind when i lost my keys. Kelsey at the bar was super nice and when I asked her to make some new drinks she was a magician. 🍸🧙♀️ Good convenient and clean rooms.ooooooooooooooooooooooooooooooooooooooooooooooo
I was highly impressed with this hotel & the staff. Texas Association of Mediators had their 2 day conference last week-end. The food was the best I've ever had at a conference! The staff was attentive, professional and friendly. One server welcomed me to her home & thanked me for choosing this hotel. Many of the staff have been employed for over 20 years! Everyone made us feel ”at home” and that our business was truly welcomed. I highly recommend this hotel. Plus, lots of shopping & eating within walking distance.
This hotel was really nice. Great decorations in the lobby and rooms, and I really liked the interesting room layout, with the bed's headboard up against the wall dividing the bedroom and bathroom, and the bed facing out toward the windows. It was definitely different than your standard hotel room! Everything felt modern and stylish. The bed was also really comfortable, the curtains kept the room sufficiently dark, and the shower had good water pressure. I liked that there was a little food pantry area in the lobby where you could buy snacks or cold breakfast (cereal/oatmeal), since the hotel's hot breakfast was not included in the rate. The bar and pool area also looked really nice, though we didn't take advantage of either. It was nice to not have to pay for parking, and we never had any issue with finding a space. The hotel is located right on the freeway so it's not like it is in a scenic location with anything you can walk to, but it is directly across the freeway from The Shops at Legacy, so it is a less than 5-minute drive to all kinds of shopping, restaurants, bars, etc. The only minor thing I could see being an issue for people is that there is no door between the bedroom and sink area (though the sink is behind the wall dividing the bedroom and bathroom) so if one person is up early and the other is still sleeping there could be some sound and light leakage into the bedroom. Also, there is a frosted glass partition separating the shower from the bedroom so that could also let in some light in an otherwise pitch-dark bedroom (you can't see through the glass, so no privacy issues). All in all, if we were to come back to Dallas I would stay here again. The price and location were right for what we needed.
Third stay at the Renaissance Legacy West. Will return here when in the area. Great staff from top to bottom. Hotel was packed but they did not miss a beat. Enjoyed the upgraded room and the the rooftop pool vibe was cool, albeit packed. We had a blast. Close to everything Legacy West has to offer. Safe upscale and new feel. Clean and well staffed. Great check in, great valet, other hotels should learn from this one. Would absolutely recommend!
Called the hotel early morning to request the room be on the 1st floor due to my mother having mobility issues, was not honored. No problem, please place the room close to the elevator, still not accommodated. Was placed 1 room away from the end of the hall. I enter the room and am greeted with a mildew smell. RED FLAG as I have sinus issues. The bathroom is where the odor is coming from. Then above the bed is a poorly repaired hole where there was clear water damage (see picture) ALL Home2 Suites provides a curtain devising the bed from the living space. The room I was assigned did not have one and the front desk said I would need to wait for housekeeping to get the curtain. (see picture) The room's smoke sensor had electrical tape on it. Appears a guest wanted to cover the light that flashes indicating the sensor is connected to the power source. Housekeeping apparently doesn't look around the room (see picture) I immediately made a new reservation with a Marriott property that allowed me to check in the early morning, (7 AM) so I could get out of this poorly maintained hotel.
ผผู้เข้าพักตัวโรงแรมค่อนข้างเก่าและวิ่งลง มีที่จอดรถด้านนอกมากมายและอยู่ติดกับสถานที่ออกกําลังกายถ้าอยากออกไปทํางาน มีฟิตเนสทั่วไปพร้อมผ้าเช็ดตัวและน้ํา เครื่องทําน้ําในนั้นไม่ทํางานตอนผมอยู่ มีห้องซักผ้าให้ใช้ฟรี เครื่องบางเครื่องไม่ทํางาน และบางเครื่องเก่า และสกปรก ภายในจากการที่ใช้ซักอะไรสกปรกจริงๆ อาหารเช้าค่อนข้างทั่วไป เลือกไม่ทานที่นั่นเพราะปรากฏว่าไม่น่ากิน เค้าก็หยุดสังสรรค์กันในตอนเย็นๆ พนักงานไม่ค่อยเห็นหน้า Front desk - อยู่ด้านหลังตลอด และออกมาช้าจริงๆ เหมือนคุณกําลังรบกวนการลง social media หรือปลุกพวกเขาจากการงีบ จุดเด่นคือคน AM ส่วนใหญ่น่ารักและช่วยเหลือดีมาก พนักงานทําความสะอาดก็เยี่ยมและขอแนะนําพวกเขามากๆ ทําเลที่ตั้ง wise อยู่ห่างจาก Medical City Plano ไม่เกินสองนาที ติดกับ Central Market ติดกับ Sams Club และ Walmart เลย มีร้านอาหารมากมายด้วยในสิบห้านาทีของที่นี้
I really enjoyed the stay I never had a problem with any part of the room and everything worked fine and I was basically there just to sleep and the breakfast was decent so really never had any complaints about that. I do feel like this is a newer property of Hilton
Stayed here for 3 nights for my son's hockey tournament. It's a stay to play tournament, meaning our team hotel is assigned. We had a flight delay due to the Dallas storm/arctic chill, so we did not end up getting to the hotel til past midnight. The guy at the front desk seemed ill prepared to handle a large group of check-ins at that time of night since we had several families on the same flight from Vegas. The front desk clerk initially tried to say that my room was no longer available b/c we were checking in past midnight despite having room confirmation and prepayment. Then he tried to state that the suite I had rebooked and had confirmation was given away. It took about 15 minutes to get this resolved and I know other families who checked in after I did had the same issues. I also have gold elite status as a Marriott Convoy member and was told I could not get my complimentary daily water. Outside of the horrible check in experience, stay way ok. Close to the highway and one of the rinks we played at.
MMarioThe hotel is well-located and convenient for long stays. However, the housekeeping service is quite minimal, offering only a “refresh service,” which primarily involves changing towels. For a full cleaning service, guests must request it in advance at no additional cost through reception. Despite this, the staff is very friendly, and the hotel itself is comfortable and well-maintained.