Worst hotel. 5 star hotel but 1 star service.
worst service staff,
Worst counter staff,
Worst breakfast, some guest even ate their own instant noodles,
no free water,
Please don’t choose this hotel if possible.
แปล
ผู้เข้าพัก
ห้องแฟมิลี่
เข้าพักเมื่อ ก.ค. 2025
ครอบครัว
2 รีวิว
8.0/10
ดีมาก
โพสต์เมื่อ 18 ส.ค. 2025
The location of the hotel is in a great place, quiet and you can see the tower in the distance which is about a 15 minute walk away! The reception area and foyer are nice and spotlessly clean. The pool area and garden are great and the staff there were very friendly and attentive! Our room was large and perfectly fine, however there were a couple of electrical sockets not working and the bathroom/ shower in particular were showing their age and not in the best condition it took ages for the water to drain which made the floor really slippery and it was badly discoloured , they could do with an update!
แปล
ผู้เข้าพัก
ห้องสแตนดาร์ด เตียงใหญ่ 1 เตียง
เข้าพักเมื่อ ก.ค. 2025
ครอบครัว
1 รีวิว
10/10
เลิศมาก
โพสต์เมื่อ 4 ส.ค. 2025
Hotel and service amazing!!! Beautiful surroundings the pool area was lovely. Restaurant is very reasonably priced and great pasta. Cocktails fab👌🏻The only downside to the trip was given a ground floor disability room which we never asked for ( I feel like this happens a lot these days) and therefore a bathroom that gets soaked just having a normal shower
แปล
On tour III
ห้องสแตนดาร์ด เตียงใหญ่ 1 เตียง
เข้าพักเมื่อ มิ.ย. 2025
ทำงาน
16 รีวิว
8.0/10
ดีมาก
โพสต์เมื่อ 20 ก.ค. 2025
Good hotel, one big minor was the breakfast, when it’s not even full need to wait very long for a coffee, only one machine operational. For the rest good breakfast and very helpful staff
แปล
sonthegr8
ห้องอีโคโนมี เตียงใหญ่
เข้าพักเมื่อ มี.ค. 2025
คู่รัก
11 รีวิว
10/10
เลิศมาก
โพสต์เมื่อ 1 พ.ค. 2025
this is such a business type-of- hotel. very much suitable for businessman/woman who wish to stay and make a conference there. + the price was a bit on the competitive side so it’s very nice tbh.
แปล
Luohao
ห้องแฟมิลี่
เข้าพักเมื่อ มี.ค. 2025
คู่รัก
5 รีวิว
6.5/10
โพสต์เมื่อ 19 เม.ย. 2025
The service attitude was extremely bad. Especially the night bartender (the hairless gentleman), he actually used abusive sign language to the guests. It was unbelievable and made me feel extremely insulted.
แปล
ผู้เข้าพัก
ห้องอีโคโนมี เตียงใหญ่
เข้าพักเมื่อ มี.ค. 2025
ครอบครัว
1 รีวิว
8.0/10
ดีมาก
โพสต์เมื่อ 7 เม.ย. 2025
Having read mixed reviews on this hotel, i decided to give it a go as the price was reasonable for a large hotel with nice pool. Upon arrival, the front staff was fantastic, polite and helpful. We got upgraded to a larger room with balcony. The room was quite simple but clean. We had to request for slippers and toothbrushes as it is not provided unless you ask. We were extremely disappointed that the pool was closed even though it was 21°C and the sun was blazing hot. I chose this hotel so we could chill by the pool on the first day but obviously that didn't happen. The pool area was not maintained well maybe because of winter just before. It states in the website, there are two restaurants and bar but there was only one restaurant called Lumen. We went there the first night, the starters were excellent but the mains were very mediocre. The spaghetti was horrible, very soggy. Paying €150 for a meal for 3 if us was not really worth it as the mains were not good at all, and we had one dessert to share. Breakfast was not great, hot food option was not that nice. The bakery items were good though.
Overall, it was okay... esp for that price. Location is close to Pisa Tower (15mins walk) and 7 mins ride to Pisa Centrale Stazione. Taximove app is very reliable and we used it to get to station and airport at reasonable prices.
แปล
Saba Bukia
ห้องอีโคโนมี เตียงใหญ่
เข้าพักเมื่อ มี.ค. 2025
คู่รัก
2 รีวิว
8.5/10
ดีมาก
โพสต์เมื่อ 28 เม.ย. 2025
The place was amazing, clean towels, good wifi and comfortable beds.
แปล
ผู้เข้าพัก
ห้องอีโคโนมี เตียงใหญ่
เข้าพักเมื่อ มี.ค. 2025
คู่รัก
1 รีวิว
10/10
เลิศมาก
โพสต์เมื่อ 11 พ.ค. 2025
Great location ampel parking. One mile walk to leaning tower.