รีวิว เอาท์ริกเกอร์ สุรินทร์บีช รีสอร์ท

คำตอบจากที่พัก: Dear Valued Guest,Thank you very much for your wonderful and detailed review.We are delighted to hear that you had such a memorable stay and enjoyed our peaceful environment, delicious breakfast, and excellent service. It is especially wonderful to know that our team warmly welcomed you upon arrival, assisted with your luggage, and took the time to explain everything clearly to you. Your kind words about our daily greetings and attentive hospitality mean a great deal to us.We are also pleased that you enjoyed your pool room and the convenience of having easy access to the pool from your room. It sounds like you were able to make the most of the peaceful atmosphere and enjoy some well-deserved relaxation.We are thrilled that you appreciated our convenient location near beautiful Surin Beach and the tranquil surroundings. Your lovely observation about the little squirrels is a wonderful reminder of the natural charm around our hotel.Thank you as well for your suggestion regarding more local dining options in the area. We truly appreciate your feedback.We are delighted to hear that you would choose to stay with us again on your next visit to Phuket. We look forward to welcoming you back for another peaceful and memorable stay.Kob Khun (thank-you)Guide SombutFront Office Manager

คำตอบจากที่พัก: Dear Valued Guest,Thank you for your lovely review. We are delighted to hear that you enjoyed our clean and beautiful property, as well as our convenient location near Surin Beach. Your kind words about our smiling and cheerful team mean a great deal to us, and we will be sure to share your compliments with them.We look forward to welcoming you back for another wonderful stay.Kob Khun (thank-you)Guide SombutFront Office Manager

คำตอบจากที่พัก: Dear Valued Guest,Thank you very much for sharing your feedback. We are delighted to hear that you received a warm welcome from our doorman and front desk team, and that you enjoyed the quietness of your room.We also appreciate your comments regarding breakfast and cleanliness. Please be assured that your feedback has been shared with our housekeeping team for review and improvement.We truly value your comments and hope to welcome you back again in the future.Kob Khun (thank-you)Guide SombutFront Office Manager

คำตอบจากที่พัก: Dear Valued Guest,Thank you for taking the time to share your detailed feedback. We are pleased to hear that you found our front desk team friendly and helpful, and that you enjoyed the quality and value of our breakfast and restaurant offerings.We also appreciate your comments regarding pricing during the Chinese New Year period, as well as your views on the pool size and surrounding area. Seasonal demand can affect rates, and we understand that expectations may vary during peak travel periods.Your feedback is valuable to us and will be shared with the relevant teams as we continue to improve our guest experience. We hope to have the opportunity to welcome you again in the future.Kob Khun (thank-you)Guide SombutFront Office Manager

คำตอบจากที่พัก: เรียนแขกผู้มีเกียรติ ขอบคุณมากสำหรับรีวิวของคุณ เรารู้สึกยินดีเป็นอย่างยิ่งที่พนักงานของเราสร้างความประทับใจที่ดีให้กับคุณ เราขออภัยในความไม่สะดวกที่เกิดจากการไม่มีลิฟต์และระยะทางไปยังห้องพักของคุณ เราเข้าใจว่านี่อาจเป็นอุปสรรคในการถือสัมภาระ และทีมงานของเรายินดีให้ความช่วยเหลือเสมอเมื่อจำเป็น เราขอขอบคุณอย่างยิ่งสำหรับการเข้าพักของคุณและหวังว่าจะได้พบคุณอีกครั้ง ขอบคุณ (Kob Khun) ไกด์ สมบุตร ผู้จัดการแผนกต้อนรับ

คำตอบจากที่พัก: Dear Valued Guest,Thank you for taking the time to share your feedback.We are pleased to hear that you found your stay with us satisfactory and appreciate you choosing to stay at our hotel.We understand your comments regarding the changes around Surin Beach. The surrounding area has evolved over time, and we appreciate your sharing your experience regarding the availability of local food stalls, massage services, and transportation options. We understand that these changes may affect the convenience and atmosphere that returning visitors may remember.While the beach area has changed, we hope you were still able to enjoy the beauty of Surin Beach and the relaxing environment of the area. Our team is always happy to assist guests with recommendations for nearby dining, transportation, and activities to help make their stay more convenient.Thank you again for your valuable feedback. We hope to have the opportunity to welcome you back and provide you with another enjoyable stay in the future.Kob Khun (thank-you)Guide SombutFront Office Manager

คำตอบจากที่พัก: Dear Valued Guest,Thank you very much for sharing your wonderful feedback.We are delighted to hear that you enjoyed the cleanliness, comfort, and thoughtful amenities provided in your room. It is wonderful to know that the spacious bed, comfortable bedding, well-equipped bathroom, balcony, and in-room facilities helped make your stay more enjoyable, especially for a longer visit.We are also pleased that you enjoyed our breakfast experience and appreciated the variety of options, including our Thai tea and Thai green tea selections. Your kind words about our smiling and attentive team mean a great deal to us, and we will be happy to share your compliments with them.It is also great to hear that you enjoyed the convenience of our location, with a variety of dining options and local food choices nearby. We hope you had a memorable and relaxing stay with us.Thank you again for your support and recommendation. We look forward to welcoming you back for another wonderful experience in the future.Kob Khun (thank-you)Guide SombutFront Office Manager

คำตอบจากที่พัก: Dear Valued Guest,Thank you very much for your wonderful review.We are delighted to hear that you had an excellent stay and found our hotel to be great value for money. It is especially rewarding to know that you enjoyed our delicious breakfast buffet, as well as the dining experiences at both of our restaurants.Your kind words about our friendly team mean a great deal to us, and we will be sure to share your compliments with them. Creating memorable experiences for our guests is our top priority, and we are thrilled that we were able to make your stay so enjoyable.Thank you for your recommendation and support. We look forward to welcoming you back for another fantastic stay in Phuket in the future.Kob Khun (thank-you)Guide SombutFront Office Manager

คำตอบจากที่พัก: Dear Valued Guest,Thank you for taking the time to share your detailed feedback with us.We are pleased to hear that you appreciated the excellent service provided by our team. Creating a warm and attentive experience for our guests is one of our highest priorities, and we are grateful for your kind recognition.We also appreciate your honest comments regarding our facilities, breakfast, room soundproofing, and overall experience. Your feedback is valuable and has been shared with the relevant teams as we continue to look for ways to improve our services and facilities.We understand that every guest has different preferences when choosing accommodation, and we appreciate your feedback regarding your expectations for a longer stay. We are pleased that you enjoyed the beauty of the Surin Beach area and hope that our location and hospitality left a positive impression.Thank you again for staying with us and for sharing your suggestions. We hope to have the opportunity to welcome you back in the future and provide an experience that better meets your expectations.Kob Khun (thank-you)Guide SombutFront Office Manager

คำตอบจากที่พัก: Dear Valued Guest,Thank you very much for your wonderful and heartfelt review.We are delighted to hear that you enjoyed your stay and that our resort provided the comfortable and relaxing experience you were looking for. It is wonderful to know that you appreciated the well-equipped room, spacious bathroom, daily housekeeping service, fresh towels, complimentary water, and the special touch of having your own private pool.We are especially grateful for your kind words about our team. Knowing that our staff were friendly, caring, and helpful means a great deal to us, as creating warm and memorable experiences for our guests is at the heart of our hospitality.Thank you for choosing to stay with us and for making us a place you would like to return to. We truly appreciate your support and look forward to welcoming you back again for another enjoyable stay.Kob Khun (thank-you)Guide SombutFront Office Manager

คำตอบจากที่พัก: Dear Valued Guest,Thank you for taking the time to share your feedback. We are pleased to hear that you enjoyed our breakfast and appreciate your comments.We also value your observations regarding the landscaping and pool size. As a boutique hotel, we offer a more intimate setting designed to provide a cozy and relaxing atmosphere. Nevertheless, your feedback is important to us as we continually look for ways to enhance our guests' experience.Thank you once again for your review. We hope to have the opportunity to welcome you back in the future.Kob Khun (thank-you)Guide SombutFront Office Manager

คำตอบจากที่พัก: Dear Valued Guest,Thank you for taking the time to share your detailed feedback with us. We sincerely appreciate you choosing to stay with us again and for sharing your experience compared with your previous visit.We are sorry to hear that this stay did not meet the expectations you had from your first visit. We truly value returning guests, and we regret that some aspects of your recent experience left you feeling disappointed.Regarding the breakfast experience, please accept our sincere apologies that the dishes served did not meet your expectations. We understand how important it is for guests to receive the meals they have requested, especially when ordering freshly prepared items such as omelets and Eggs Florentine. Your comments regarding the preparation and presentation have been shared with our culinary team for review and improvement.We also appreciate your feedback regarding the communication of our hotel app and the service experience. We will remind our team to ensure all guests are properly informed about the available communication channels and services that can enhance their stay.It is disappointing for us to learn that you felt overlooked, as providing attentive and genuine hospitality is very important to our team. We are grateful for your previous support and hope that your feedback will allow us to improve and provide a more consistent experience for all our guests.Thank you again for bringing these matters to our attention. We sincerely hope to have the opportunity to welcome you back in the future and provide the level of service and care that you experienced during your first stay.Kob Khun (thank-you)Guide SombutFront Office Manager

คำตอบจากที่พัก: Dear Valued Guest,Thank you very much for your outstanding review and for sharing such wonderful details about your stay.We are delighted to hear that you enjoyed our convenient location near the beach, the comfort and spaciousness of your room, and the relaxing experience of our pools. It is also wonderful to know that our gym facilities, breakfast selection, and especially our Thai iced teas added to your enjoyment.Your kind words about our team mean a great deal to us. We are thrilled that their warm smiles, professionalism, and attentive service helped make you feel at home throughout your stay. Creating genuine and memorable hospitality experiences is what we strive for every day.Thank you for your generous recommendation and for considering your stay with us a five-star experience. We truly appreciate your support and look forward to welcoming you back for another exceptional stay in the future.Kob Khun (thank-you)Guide SombutFront Office Manager