รีวิว DoubleTree Suites by Hilton Phoenix

We popped in for a night to attend a concert. Worked out well for us. There was def noise from the pool since we were near it

Very good room for a reasonable price, and it comes with a free cookie. Shuttle isn’t 24/7 so you have to watch out for that. There is a pool outside.

性價比很高，空間很寬敞，泳池也大

非常贊 乾淨整潔

接機車輛太少。

There’s worst hotels out there but I’m not giving this hotel 5 stars because our bed sheets were dirty and pillows had hair so that was disturbing. The iron wasn’t working properly. The lobby coffee was over priced there wasn’t any complimentary water bottles as there is at other hotels. The towels were bad poor quality. Here’s a lot of room for improvement here. We got the suit which is suppose to be one of the best ones and my expectations were not met. We laid $300 for just one night selected a big suit because we thought it would be top tier but we been too better.

Old sheets, stained sofa mattress, no free coffee, only $4 machine coffee in lobby, market was out of food, I had asked to make up sofa bed in advance & it was not done.

I wish we had the breakfast buffet. I remember staying here when we had the breakfast buffet at no cost. The room is good and clean. But i don’t think i would stay here again with the high price and no complementary breakfast buffet.

Just stayed one night for a nearby concert. Food was good and the rooms are clean if not a little sterile. Not a lot of charm but it is a hotel for the business class and it did the job for us.

We had multiple reservations for the same room type. The others arrived before us and got rooms on 3rd floor. They put us on the 5th floor because they said we had a "business class" room. The only difference we saw, and confirmed with hotel staff, was two small throw pillows on the couch. Then the elevators broke. No accommodation for having to carry our luggage down 5 flights of stairs. The front desk even charged me for a cup of coffee even though the elevators were broken. They do not care at all, they got my money and I can just piss off.

The water from the shower was REALLY COLD warm water came and went but really cold. I called front desk the night I got there they said they would call back never did I had to call next morning

Only issue we had was during check out, the elevators were both broken so we had to carry heavy luggage down the stairs in the rain. Other than that the property was great. Our room was spacious it was set up like a single bedroom apartment. There were multiple ways to get into the property, gates by each end of the building with keycard entry. I love the fact that they had games in the courtyard to keep everyone entertained. The pool was heated. They also had a restaurant with a bar inside of the hotel.

The decor was awful, couldn't get hot water ,bad shower pressure, bathroom lighting was terrible for putting on makeup.

Upon our arrival, the staff was very rude wouldn’t make iContact and offer any cookies as they advertised the remaining staff was nice and pleasant but there’s no restaurants in the immediate vicinity only the restaurant on site which the food was good but we also liked some variety