คำตอบจากที่พัก: Thank you for sharing your feedback! We're delighted to hear that you were pleased with the spacious room and convenient location, especially with the free red cat bus stop right in front. We're also happy to know that the luggage drop-off service was helpful and that you enjoyed the check-in and check-out experience with the kiosk and staff assistance. We appreciate your feedback on breakfast as well, and we're glad you enjoyed the alternating menu with popular options like scrambled eggs, fried rice, toast, and croissants. We look forward to welcoming you again soon!
คำตอบจากที่พัก: Thank you for your feedback! We’re glad to hear you enjoyed the beautiful city view from the balcony. We appreciate your comments about the bed size and will take them into consideration for future improvements. We hope to welcome you back soon! Regards, Mercure Perth On Hay-FO
คำตอบจากที่พัก: Thank you for your kind review! We’re glad you enjoyed the location and found the room well-equipped and comfortable, especially with the balcony. We hope to welcome you back for another great stay soon! Regards, Mercure Perth On Hay-FO
คำตอบจากที่พัก: Thank you for sharing your detailed feedback. We appreciate your comments about our staff and the beautiful view from your room. We apologize for the issues you faced with the renovations, bathroom amenities, and maintenance concerns. Your insights are invaluable as we work to improve our services and facilities. We're sorry to hear your experience did not meet your expectations, and we hope you might consider staying with us again in the future for a better experience. Thank you for your understanding! Regards, Mercure Perth On Hay-FO
คำตอบจากที่พัก: Thank you for your feedback regarding our breakfast offerings and luggage assistance. We apologize for any inconvenience you experienced. We appreciate your comments, as they help us improve our services. We will review our breakfast options and consider ways to enhance our guest support with luggage. Thank you for bringing this to our attention, and we hope to provide you with a better experience in the future.
คำตอบจากที่พัก: Thank you for your wonderful review! We're thrilled to hear that you enjoyed our convenient location and that our housekeeping and staff made your stay comfortable. We appreciate your feedback and hope to welcome you back to our hotel on your next visit to Perth! Safe travels! Regards, Mercure Perth On Hay-FO
ผู้ใช้ไม่ระบุชื่อ
ห้องสแตนดาร์ดสำหรับสามท่าน
เข้าพักเมื่อ ส.ค. 2023
ครอบครัว
11 รีวิว
4.2/5
ดีมาก
โพสต์เมื่อ 8 พ.ย. 2023
ครั้งนี้ฉันเช็คอินตอนเกือบเที่ยงคืน
ห้องพักเงียบสงบและทำเลสะดวกมาก มีรถ RED CAT
ข้อความต้นฉบับแปลโดย Google
คำตอบจากที่พัก: Thank you for your review! We're glad to hear that our staff provided prompt service during your late check-in and that you enjoyed the peaceful room and convenient location. We appreciate your feedback about the facilities and will consider it as we plan for updates. We hope to welcome you back soon for an even better stay! Regards, Mercure Perth on Hay-Fo
คำตอบจากที่พัก: Thank you for your feedback. We apologize for the inconvenience you experienced with parking and the wait at the front desk. We understand how important these aspects are for our guests and are working to improve our services. Your comments are valuable, and we hope you’ll give us another chance in the future. Safe travels! Regards, Mercure Perth On Hay-FO