I’d like to leave a review for an employee by the name of Aliyah. I had an issue with the wifi, and called the front desk. She immediately came and helped me. She was very kind and helpful. Thank you
I wanted to give this hotel five start as they are really trying. The staff were wonderful. Welcoming, friendly and professional. The hotel has been remodeled I believe, as it is bright, cheerful and clean. New carpets, great design. Location near I-75 and Pines Boulevard. 1/4 mile from Cracker Barrel. The hallways were bright and clean, the room was large and spacious and clean. However, there were a collection of little things that irked me. First, the bed in room 304 was horrible Extremely soft, I mean sink down to the floor soft, with lumps. The elevators made noises and the elevator certification was a year out of date. The bed in the room was right near the window and the air conditioner, which was very loud and changed sounds throughout the night. Since I couldn't sleep on the soft lumpy bed, it didn't bother me as I was awake all night. No soap bars, but bottles attached to the walls. The shower was great, except when you pushed the soap out of the bottle on the wall some would land on the smooth shower floor and if you stepped on it, you became Batman and flew across the bathroom. The breakfast bar was dismal. Scrambled eggs and limp bacon was it for hot food. (Thankfully, I love limp bacon so I was happy.) No waffles or cinnamon buns. Had some bagels, a toaster and cereal. Coffee tasted old. They charge an extra $100 deposit which is something I have not had before at a Holiday Inn Express. They also had a nice pool and an exercise room, as well as a small store next to the check-in counter. No vending machines that I noticed. They had a nice laundry room on the third floor. Not that it matters to most people, but there was no bible in the room. Overall, a bright clean hotel. Just missing the mark in a few areas.
Good location, close to Sawgrass Mills Mall. New and very clean hotel in Pembroke/Miramar area. Great breakfast and there’s a washer/dryer room available for guests to use.
Omar and his staff did an excellent job at caring for us during our stay. In fact, every staff member that we encountered went above and beyond to make us feel at home. Fatima was our breakfast waitress and she remembered all of our names and was very attentive to our large group.We also worked with Ckariza in the sales department and she was awesome! She made sure that our group and meeting room was perfect. She was a pleasure to work with. It's not often that you are able to find a good hotel with excellent customer service and we found it here!
DDominick79การเลือกโรงแรมแฮมป์ตันในสหรัฐอเมริกานั้นคุ้มค่าเงินจริง ๆ... ราคาปานกลางและรวมอาหารเช้าแล้ว และที่จอดรถฟรีไม่ใช่เรื่องง่ายในสหรัฐอเมริกาเลย... The hotel is located in the west of Miami , และสะดวกที่จะไปที่ร้านขายละคร, และทางใต้ไปยังลิตเติ้ลฮาวานาเร็วมาก. ดังนั้นฉันจึงเลือกตำแหน่งที่อยู่ตรงกลางนี้ โรงแรมดำเนินการตามแบบรวมของฮิลตันและอาหารเช้ามีมาตรฐานมากขึ้น แต่ก็ดีกว่าไม่มีเลยและห้องพักมีขนาดใหญ่และเงียบสงบดังนั้นขอแนะนำ
I wanted to give this hotel five start as they are really trying. The staff were wonderful. Welcoming, friendly and professional. The hotel has been remodeled I believe, as it is bright, cheerful and clean. New carpets, great design. Location near I-75 and Pines Boulevard. 1/4 mile from Cracker Barrel. The hallways were bright and clean, the room was large and spacious and clean. However, there were a collection of little things that irked me. First, the bed in room 304 was horrible Extremely soft, I mean sink down to the floor soft, with lumps. The elevators made noises and the elevator certification was a year out of date. The bed in the room was right near the window and the air conditioner, which was very loud and changed sounds throughout the night. Since I couldn't sleep on the soft lumpy bed, it didn't bother me as I was awake all night. No soap bars, but bottles attached to the walls. The shower was great, except when you pushed the soap out of the bottle on the wall some would land on the smooth shower floor and if you stepped on it, you became Batman and flew across the bathroom. The breakfast bar was dismal. Scrambled eggs and limp bacon was it for hot food. (Thankfully, I love limp bacon so I was happy.) No waffles or cinnamon buns. Had some bagels, a toaster and cereal. Coffee tasted old. They charge an extra $100 deposit which is something I have not had before at a Holiday Inn Express. They also had a nice pool and an exercise room, as well as a small store next to the check-in counter. No vending machines that I noticed. They had a nice laundry room on the third floor. Not that it matters to most people, but there was no bible in the room. Overall, a bright clean hotel. Just missing the mark in a few areas.