ผผู้เข้าพักAmazing location. Very comfy beds. Pool is way too small for the size of hotel. The pool’s accessibility chair was not working, which was a big disappointment.
ผผู้ใช้ไม่ระบุชื่อWhen I booked Pelican Pointe hotel, I knew it was an older property so I wasn't expecting anything grand, plus the price was super affordable! When we first arrived, the room was very spacious for my family of 5. It was like a semi suite, kitchen was separated from the beds but not closed off. It had 2 doubles and a futon fold out in the kitchen/dining area. It was clean but had a funky smell, having a small well stocked kitchen with fridge and microwave was useful. At first glance it was nice, the location is amazing, right across the street from Clearwater Beach and complimentary parking which is a bonus (I hate having to pay extra for parking, so that was really great considering the price). I thought we really scored with this find, until.....my son saw a gigantic bug in the bathroom, it turned out to be a cockroach!!! EEEEWWWWW!!!! Throughout our stay we saw a few more big roaches and a ton of baby roaches everywhere. We were scared to turn off the lights because as soon as you did, the roaches came out to play, really gross and a major turn-off!!!! We slept with the lights on needless to say. We didn't bother to say anything because if there are roaches in this room, chances are the entire hotel has it!
If it wasn't for the roaches, I would definitely recommend this hotel but I would never go back after seeing those nasty bugs. The hotel needs to fumigate and get rid of those roaches!!!!
GGregory SomozaMy husband and I booked a vacation at the Bilmar in treasure island and we loved it! Heather and Viola at the front desk were a pleasure! Heather went above and beyond to make our stay memorable and enjoyable. The room was very clean and bed was very comfortable. Everything was in walking distance of the hotel, and the beach and pool was amazing.
Mike and Louis, the bartenders at Sloppy Joe’s and Waves were awesome. From the staff to the resort and location everything was wonderful and we can’t wait to return!
And do not miss the most beautiful sunsets you will ever see!
Gregory & Janel
EEmilyWhile researching hotels, I visited this property a month before my arrival to make sure the accommodation would work for my purposes. At that time, I was shown a specific layout for the 1 bedroom queen beds configuration. The front desk attendant specified the description of the room that I should book when I made the reservation.
I made the reservation based on their information and the room I was shown.
A month later when I check in, I am given a room half the size of the one I was shown. I tell the front desk that it was not what I was told and I am unhappy with the room and I need the bigger room. The gas let me and told me that they had already given me the biggest room they had. I'm not kidding when it was literally half the size of the one I previewed.
I walked the front desk attendance to the door of the room I was shown and was assured that those rooms are the same size and they couldn't be shown to me at that time because they were occupied.
I had to cancel most of the event I had planned due to lack of space and lost revenue I would have earned giving a workshop to paying pupils.
Complete bait and switch. Avoid this property.