MMiss PKOur stay at The Forest Lodge at Camp John Hay was truly pleasant. The atmosphere was calm and refreshing, surrounded by pine trees and cool mountain air. The room was clean, spacious, and very comfortable. The staff were courteous and accommodating, making sure our stay was smooth and enjoyable.
Its location within Camp John Hay made it easy to explore nearby restaurants and attractions while still enjoying peace and quiet. Overall, it was a wonderful experience, and we would gladly stay here again on our next visit to Baguio.
ผผู้เข้าพักI had a wonderful stay at this hotel! The staff were very friendly and accommodating, always ready to help with a smile. The room was clean, comfortable, and well-maintained, with everything I needed for a relaxing stay. The location was convenient — close to restaurants and attractions, yet peaceful and quiet at night. I also enjoyed the breakfast; it was delicious and had a good variety. Overall, an excellent experience. I’d definitely stay here again and recommend it to anyone visiting the area!
RRhea AulhornReturning Guest Disappointed – Urgent Improvement Needed
Stay: 15-17/Nov/25
Status: Returning Guest
We returned hoping for improvements after our last critical review, but found significant service failures persist. Management must urgently address these issues before our planned January visit.
* Room Welcome: Cookies appreciated, but a Baguio Rose flower stalk would be a more meaningful gesture.
* Housekeeping: Towels placed on the floor for replacement were simply re-hung; we had to call for clean ones.
* Front Desk: Only one staff member on duty led to three unanswered calls at night. This poses a serious safety risk in an emergency.
* Food (Breakfast): HORRIBLE quality. The buffet lacked creativity, was visually unappetizing, and items like the sausage were inedible. The Chef needs immediate supervision.
Management/GM: Please give these critical points your special attention. We need to see positive improvements in January; otherwise, we will seek other accommodations.
ผผู้เข้าพักIt's our third time in this place and we were in a good room location for this visit. That gave us a very peaceful sleep during the night. And as always, cleanliness and friendliness of staff is present that is why we come back. Appreciate that we were allowed to check-in an hour earlier. Thank you!
CChemaelaGreat location since it is easily accessible to the city center, many food establishments, tourist areas, and transportation. However, I did not like some of the facilities in the room, like the shower that only gets warm, a mismatched toilet seat, and the most basic toiletries. Overall, it was a good stay and the people are nice.
KKSD31We recently stayed at this hotel, and overall, it was a good experience. The hotel itself is clean and well-maintained, with friendly and helpful staff who made our stay pleasant.
The room was also clean and comfortable, especially the bathroom it was spotless, with no signs of prior use or any foul smells. However, the lack of an exhaust fan meant that any odors stayed trapped inside. Additionally, the room had no windows that could be opened for fresh air circulation. While there was an air conditioner, it still felt like the air wasn’t circulating well.
Breakfast was just okay nothing special. The selection was quite limited, so you’re left with only what’s available. Compared to Elizabeth Hotel, which is more affordable and offers a more appetizing breakfast buffet with a wider variety, this was a bit of a letdown.
As for amenities, the hotel offers a jacuzzi and a heated pool, which is great in theory. However, their location in the middle of a restaurant makes it awkward to use since you’ll likely have an audience while swimming.
We also tried the Japanese restaurant on the mezzanine level. The food was good and affordable, but the sashimi was cut too thick about an inch which made it difficult to eat.
Despite these minor inconveniences, I highly recommend this hotel for its exceptional cleanliness. If cleanliness is a top priority for you, this hotel is a great choice!
ผผู้ใช้ไม่ระบุชื่อWe recently stayed here to celebrate my son's 2nd birth day and truly enjoyed the experience! The entire place has the aesthetics we were looking for—cozy, modern, and very well put together. The mountain view is superb, and the unit itself is super clean and comfy. It also comes with complete utensils and cooking materials, which made meal prep very convenient. We appreciated the small touches like the provided shampoo, conditioner, and free black coffee.
Wi-fi also provided and there is a smart tv.
However, we did encounter a slight issue during check-in. Although check-in starts at 2:00 PM, we arrived at 2:30 PM and still had to wait for an hour. According to the guard, there was no endorsement prepared by the host, which caused the delay. It was a bit of an inconvenience after a long trip from manila with my toddler, but thankfully, everything else about the stay made up for it.
One thing to note is that the place is a bit far from the city center, so we had to take a taxi every time we visited tourist attractions. This might be a downside for travelers who prefer more central accommodations.
Overall, it was a great stay and we would still recommend it—just hoping the check-in process can be smoother next time, and for future guests to consider the location depending on their itinerary.
ผผู้ใช้ไม่ระบุชื่อThere are a few points would like to bring up
1. The ceiling fan in the room is functional,
However, the wind is totally not strong enough, so turning it on means not turning it on.
2. No YouTube/Netflix function on TV. Staying other hotels in Baguio which the said functions are available as well. But here no.
3. The hangers in wardrobe are so inconvenient, It can only be hung in the closet and cannot be taken away. Sometime want to hang clothes at the balcony but have no way.
4. Suggest to have USB socket ports at the bed side would be more convenient
5. Seems no individual button could control the light of baloncy. Seems the light is connected to some of the lights in room.
6. Front desk are friendly but can be more professional. Approached to the reception but no one acknowledged. We have to tell them ”check in” proactively
7. Prior arrival, sent the message to hotel for the room inquire, the first they replied, but afterwards, no replied from hotel anymore.
8. Breakfast not much selection. And many staffs at the counter
9. Shower water pressure not strong enough and hot water not hot enough. And no water refill after make up room service.
Even so, base on the hotel location and the mountain view, will consider staying again in the future. Hope the management will review the comments and hopefully will see some improvements by then.
Thank you!