AACupintheairBeautiful hotel in an historic and spectacular location. My only criticism is that service at the restaurant (both at dinner and breakfast) was extremely slow
Cchristophe jean alexandregood points : superb hotel quiet and clean, 200m from the beach, beside the pedestrian street with all restaurants and coffee. the swimming pool is small but enough to refresh. Bad points : check-in 16h00 to 20h00. check out 8am to 11am... you get 19h max but you still pay for 24h.... opening of swimming pool in the morning when you need to check out. and really too few parking places..... in season, you need to turn in the area untill you are lucky enough to find one. yes, i know, you can do nothing about it, but that's a fact.
ผผู้เข้าพักWe did not receive advice that the the hotel cannot be accessed by car, so Satnav is not helpful. It was almost 9pm when we left the airport 11minutes away by car, but we did not arrive until 90 minutes, within the traffic-free old city. Phone calls to the hotel (separate phones, several occasions) connected us to a Tesla Charging number(we had a VW hire car|) or an Agent Immobilier. By asking local people on the street and in a restaurant, we eventually arrived at a secure hotel carpark with electronic code access, a young man appeared as he was locking up for the night. He told us we were lucky to find him there. We parked and were transported by him via a circuitous and improbable route through the fortifications. Why were we not given directions to this car park and why was this system not explained to us? Diabolical!
JJdechWe had Jean's room, which is spacious with a window facing the medieval city wall that is lit up at night. All the amenities are clean. You get a cup of champagne upon arrival and the breakfast is a communal experience as you fill the area with the other guests. I have already recommended this place to friends if they visit the city. Great ambiance for couples.
UUtopus_HythAmple, free parking spaces, good spoken English at the front desk. Located next to a large supermarket. Rooms are clean and comfortably designed. We booked one night but ended up staying two. Cleaning service was very observant, noticing that we'd only been drinking the decaf coffee sachets provided and topping up extra of those. Nice, small details that help make the trip more comfortable. The hotel is around 30 minutes walk to Carcassonne castle. You can drive there in the evening and park outside the castle for free after dark - a highly recommended experience. Overall, this hotel is the perfect choice if you're like us: foreign visitors, travelling in France by car.
ผผู้เข้าพักThe location was great, at the foot of the hill under La Cite, ideal for our purposes but maybe a bit of a walk from La Bastide, so it depends on the focus of your trip, La Cite vs La Bastide.
Our booking came with breakfast included, so it was very good value for that price but I'd have been unimpressed if I was paying the quoted breakfast price for what I felt was a very basic continental breakfast.
There are no facilities to speak of, and there was no atmosphere or craic when we returned in the evenings but that's ok, maybe that's just a cultural thing.
My main gripe would be that while our booking said that check-in was 3pm there was no indication on the booking that the premises are actually locked up between 1-3pm. Our flight arrival had us at the Adonis before 2pm and we had to wander around for an hour with our luggage. Not a huge inconvenience bit still a bit irritating.
Still had a fabulous trip.