รีวิว โรงแรมเลอฟรีดลันด์

คำตอบจากที่พัก: Dear Guest,Thank you very much for taking the time to share your experience. We are delighted to hear that you enjoyed your three-day stay. We truly appreciate your recommendation and hope to welcome you back again soon.Best regards,Lizeth

คำตอบจากที่พัก: Dear guest,Thank you for sharing your feedback.We’re glad to hear you enjoyed our hotel and appreciated the good value for money.Regarding the water, a dispenser is available in the hotel, offering both still and sparkling water at any time.As for the bed linen, it is normally changed every two days. We're sorry if this was not the case during your stay. Please don’t hesitate to inform the reception of any issue .we’re always ready to assist promptly.We hope to have the pleasure of welcoming you again soon.RegardsFrédéric

คำตอบจากที่พัก: Dear guest,Thank you very much for your kind words.We are delighted to hear that you enjoyed our location, service, and warm welcome.We look forward to welcoming you back soon.RegardsFrédéric

คำตอบจากที่พัก: Dear Guest,Thank you very much for your visit and a high evaluation of our property and personnel. We will be happy to see you again!Respectfully,Aleksandr

คำตอบจากที่พัก: Dear Guest, Thank you for your nice comment.RegardsFrédéric

คำตอบจากที่พัก: Dear davewC4505UU, Thank you very much for your kind review. We are delighted that you enjoyed our location, the cleanliness of the hotel, and the view from our terrace overlooking the Arc de Triomphe. It is wonderful to know that our hotel was a great choice for your long weekend in Paris. We truly appreciate your feedback and hope to have the pleasure of welcoming you back on your next visit to the City of Light. Regards Frédéric

คำตอบจากที่พัก: Dear Tourist, Thank you for your feedback. We sincerely apologize for the inconvenience caused by the air conditioning and understand how uncomfortable the unusually warm weather made your stay. We hope to welcome you back for a much better experience. Kind regards,

คำตอบจากที่พัก: Dear D3564BQnon, Thank you for taking the time to share your experience. We are sorry to learn that the size of the room, the soundproofing, and the temperature regulation did not meet your expectations. Your feedback is very important to us and will be shared with our team in order to improve the comfort of our rooms. We are nevertheless pleased that you appreciated the friendliness of our staff. We hope to have the opportunity to welcome you again and provide you with a more pleasant experience during a future stay. Regards Frédéric

คำตอบจากที่พัก: Dear M8706UbenI, Thank you for taking the time to share your feedback. We’re very pleased to read that you enjoyed the hotel and found our team to be welcoming and helpful — your kind words mean a lot to us. We are, however, sorry to hear that your stay was disturbed by noise from the plumbing and neighboring rooms. Please accept our sincere apologies for the inconvenience caused. Your comments regarding the sound insulation and the pipes have been noted and shared with our maintenance team for review. We also appreciate your feedback about the pillows. Guest comfort is extremely important to us, and we understand that pillow preferences can vary. Please note that additional or different pillow options are available upon request, and our team would be happy to assist during a future stay. We truly value your feedback as it helps us improve, and we hope to have the opportunity to welcome you again for a more restful experience. Kind regards, Frédéric

คำตอบจากที่พัก: Dear 971STU, We are truly sorry for the issue you encountered with the lack of hot water in your shower during your stay in a Standard room. As soon as you informed us of this inconvenience, our night team immediately offered to move you to a Privilege room so you could enjoy a properly hot shower and better comfort, an option you accepted. We are nevertheless sorry to hear that your overall experience did not meet your expectations, particularly regarding the breakfast. Your feedback is valuable and will help us improve the quality of our services. We hope to have the opportunity to welcome you again and provide you with a fully satisfying stay. Kind regards, Frédéric

คำตอบจากที่พัก: Dear Adam, Thank you very much for your comment We’re delighted that you enjoyed the hotel’s location near the Champs-Élysées and the comfort of the room. We’re glad to hear the air conditioning made your stay more pleasant despite the heat. We hope to welcoming you again soon Regards

คำตอบจากที่พัก: Dear Alixalixalixalixalix, Thank you for taking the time to share your experience, although we are sincerely sorry to hear about your dissatisfaction. First of all, we extend our sincerest apologies for the incident you encountered. The privacy, and comfort of our guests are absolute priorities for our establishment, and what you describe is unacceptable and does not reflect the quality standards we are committed to upholding. We take your report very seriously. An internal investigation will be launched immediately to understand what happened and to strengthen our security and control procedures. Please be assured that corrective measures will be taken to ensure that such an incident does not happen again. Regarding the lack of appropriate response from our reception team, we deeply regret this lack of professionalism and will ensure our staff is further trained to better support our guests in all circumstances. We hope to have the opportunity to regain your trust. Regards,

คำตอบจากที่พัก: Dear betz15, Thank you very much for your positive feedback! We are delighted that you appreciated the friendliness of our staff, the cleanliness of our rooms, as well as our location. We also take note of your comment regarding the windows and occasional alerts from inside. It will be a pleasure to welcome you again on your next stay! Regards Frédéric

คำตอบจากที่พัก: Dear chrisvandewiele957, Thank you very much for your warm comments! We are delighted to hear that you appreciated the cleanliness and comfort of our air-conditioned rooms. It is also a pleasure to know that our friendly staff and breakfast met your expectations. Our location close to public transportation and major attractions is indeed an advantage, and we are glad it contributed to making your stay enjoyable. We look forward to welcoming you again soon. Best regards, Frédéric