When i book the hotel what i have in mind is a place for us to enjoy after not seeing my husband for two years we opted to stay in Manila instead of going for vacation.
I look for a hotel that will suit us and judging from the pictures it has all the ammenities that we expect from a hotel. Also the reviews were highly rated but when we get to the hotel the construction is not complete.
The room does not have the complete furniture. Not even a trash container for cooking left overs and trash bins should have a cover, because when we get in the room we fly roaming our place. . It feels like renting a condo unit rather than a hotel. In order to contact the front desk you have to scan a qr code and do it online, its so incovenient, having a physical phone is much better than having to contact online. Eating options were very limited as there was no stanby reastaurant and neither nearby restaurants or stores..With our booking , breakfast was not included but it would have been okay if we have enjoyed all the ameneties and services that we expect for the price we pay. Now i feel, having not enjoyed what i saw from the pictures on the website,its very much pricey that i could have have opted to a much better hotel with a little bit price difference like SEDA by the bay which we stayed previously.
Construction was onging and if you wanted to relax dyring the day it was impossible due to construction noise. Only 4 floors were operating out of 12.
My advice to the property do not open a hotel when its incomplete..it will disappoint your guests.
We didnt enjoyed what we have paid ,but thanks to the very accomodating staff at the reception, Riann, Zelle,Aya, khaye and sir Tauro, the night shift team , including the guard, truly an asset to the property.
Perhaps when the construction is done we can say its worth the pay.
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