Policy changes made it so that there was some confusion regarding checkout times and the end of breakfast. The breakfast part was my fault, as I missed that it was over at 9:30 on weekdays. Informing guests upon checking would have been helpful. Most hotels tell you that info as you're checking in, to avoid what we went through. We got downstairs at 9:33, thinking it went until 10:00, and they were packing it up. The only reason it frustrated us was because they didn't even allow us to pack a to-go box with the food they were taking back to the kitchen. They were very firm and offered no solution. Again, my fault, but a little courtesy would have been appreciated.
Also, they changed the checkout time to make it an hour earlier than what was on my booking confirmation. They told me that they just changed it, and kinda seemed put off by the fact that I needed that hour, since that was what I booked.
All in all, a great place to stay off the ***** with a shuttle or a small Lyft fare to get you there. I definitely would stay here again if I don't want to be in the madness of the *****.
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