รีวิว อัสตัน พาลู โฮเทล & คอนเฟอร์เรนซ์ เซ็นเตอร์

คำตอบจากที่พัก: Dear Mr./Mrs,Thank you for your wonderful feedback. We're delighted to hear that you enjoyed your stay at Aston and particularly appreciated our breakfast selection. Your kind words about the taste and variety mean a lot to us.We're thrilled to be your recommended hotel in Palu and look forward to welcoming you back for another enjoyable stay.Best Regards, Yuni Irawati Front Office Manager

คำตอบจากที่พัก: Bapak/Ibu Yang Terhormat,Terima kasih telah berbagi ulasan positif. Kami sangat senang mendengar bahwa Bapak/Ibu merasa tempat kami nyaman. Kepuasan Bapak/Ibu adalah prioritas utama kami, dan kami berharap dapat menyambut Bapak/Ibu kembali untuk menginap yang menyenangkan lagi.Hormat Kami, Yuni Irawati Front Office Manager

คำตอบจากที่พัก: Dear Mr. Quesst lim,Thank you for your review. We’re glad to hear that you found our hotel suitable for your business trip and appreciated the cleanliness and new facilities. We strive to create a comfortable environment for all our guests.We understand that your early flight prevented you from enjoying breakfast, and we hope you have the chance to try it on your next visit. We look forward to welcoming you back and providing you with another great experience.Best Regards, Yuni Irawati Front Office Manager

คำตอบจากที่พัก: Dear Mr. Alastair Charles,Thank you for sharing your thoughts. We're glad you found our hotel pleasant, even though the organization and atmosphere didn't quite hit the mark for you. Your feedback is valuable, and we'll consider it as we strive to create a more inviting and cozy experience for our guests. We hope to welcome you back and provide an even better stay next time.Best Regards, Yuni Irawati Front Office Manager

คำตอบจากที่พัก: Dear Mr./Mrs.We truly appreciate your insights as they help us improve our services and facilities to better meet our guests' needs and expectations.We apologize for any inconvenience caused by the early closure of our gym. Your feedback regarding the operating hours is duly noted, and we will evaluate our schedule to ensure it aligns with our guests' preferences and schedules.We apologize for any difficulties you encountered with our communication system. Your comments regarding the Google Nest connectivity have been brought to our attention, and we have made improvements in that regard.Regarding the shower situation, we apologize for the inconvenience caused by the design of our bathrooms. Your feedback regarding the lack of a curtain or divider is valuable, and we will assess our options to minimize water overflow and enhance the overall shower experience for our guests.We regret any frustration caused by our bottled water policy. While we strive to provide convenience for our guests, we understand that our current offerings may not have met your expectations. We will review our policies to ensure they align with our guests' needs and preferences.Lastly, we apologize for any discomfort caused by the proximity of the smoking area to the pool. We understand the importance of providing a relaxing and enjoyable environment for our guests, and we will consider adjustments to our layout to minimize any inconvenience.Once again, thank you for the feedback you have provided to us. Your comments are invaluable to us as we continue to improve our services and facilities. We hope to welcome you back in the future and provide you with a more enjoyable stay experience.Best Regards, Yuni Irawati Front Office Manager

คำตอบจากที่พัก: Dear Mr./Mrs.Thank you so much for your kind words. We’re delighted to hear that you found our hotel clean and well-located. Being close to the center is something we’re proud of, and we’re glad it added to your experience. We hope to have the pleasure of welcoming you back soon.Best Regards, Yuni Irawati Front Office Manager

คำตอบจากที่พัก: Dear Mrs. Dina,Thank you for your positive feedback. We're delighted to know that you had a pleasant experience at Aston Palu. Providing excellent service and ensuring our guests feel welcome are our top priorities. We're also glad to hear that you found our location convenient for your needs. We truly appreciate your kind words and hope to have the pleasure of welcoming you back in the future. If there's anything else we can assist you with, please don't hesitate to let us know.Best Regards, Yuni Irawati Front Office Manager

คำตอบจากที่พัก: Dear Mr./Mrs.Thank you for your appreciation of Novry. We're delighted to hear that his service left a positive impression. We hope your experience continues to be enjoyable, and we look forward to welcoming you back soon.Best Regards, Yuni Irawati Front Office Manager

คำตอบจากที่พัก: Dear Mr./Mrs Your BestMates,Thank you for taking the time to leave such a positive review. We're thrilled to hear that you enjoyed your experience. Your feedback is invaluable to us, and we hope to welcome you back again soon. If you have any suggestions or if there's anything we can do to make your next visit even better, please don't hesitate to let us know.Best Regards, Yuni Irawati Front Office Manager

คำตอบจากที่พัก: Bapak Kian Jaya Yang Terhormat,Terima kasih atas ulasan Bapak. Kami sangat senang mendengar bahwa lokasi, layanan housekeeping, concierge, dan restoran telah memenuhi harapan Bapak. Namun, kami juga menyesalkan bahwa pengalaman Bapak dengan tim front desk tidak sesuai dengan yang diharapkan.Masukan Bapak sangat berharga bagi kami untuk terus meningkatkan pelayanan. Kami akan memastikan tim front desk mendapatkan pembinaan lebih lanjut agar lebih fleksibel, hangat, dan melayani dengan sepenuh hati. Semoga kunjungan Bapak berikutnya di Aston Palu akan memberikan pengalaman yang jauh lebih memuaskan. Hormat Kami, Yuni Irawati Front Office Manager

คำตอบจากที่พัก: Bapak Muhammad Yang Terhormat,Terima kasih atas ulasan Bapak. Kami sangat senang mendengar bahwa Bapak merasa puas dan nyaman selama menginap. Kami berharap dapat menyambut Bapak kembali di kunjungan berikutnya.Hormat Kami, Yuni Irawati Front Office Manager

คำตอบจากที่พัก: Dear Mr. Budi Budiono,Thank you for your wonderful review. We're so glad to hear that you enjoyed the cleanliness, service, and strategic location of the hotel. We truly appreciate your recommendation and look forward to welcoming you again on your next visit.Best Regards, Yuni Irawati Front Office Manager

คำตอบจากที่พัก: Ibu Nur Yang Terhormat,Terima kasih telah meluangkan waktu untuk memberikan ulasan positif mengenai pengalaman Ibu di Aston Palu. Kami sangat senang mendengar bahwa Ibu menemukan lokasi hotel kami yang strategis di tengah kota dan menikmati fasilitas yang kami sediakan.Masukan Ibu sangat berarti bagi kami, dan kami berkomitmen untuk terus memberikan pelayanan dan fasilitas terbaik bagi semua tamu kami. Kami berharap dapat menyambut Ibu kembali di hotel kami dan memberikan pengalaman yang lebih baik lagi di masa mendatang.Hormat Kami, Yuni Irawati Front Office Manager

คำตอบจากที่พัก: Bapak Thomas Yang Terhormat,Terima kasih atas ulasan yang Bapak berikan. Kami senang mendengar bahwa Bapak merasa nyaman di tempat kami dan menyukai lokasi pusat kota Palu. Kami berharap dapat menyambut Bapak kembali untuk pengalaman menginap yang menyenangkan lainnya.Hormat Kami, Yuni Irawati Front Office Manager