This is our second time staying here and the room was not clean like last time. The floor in the shower area was dirty and there was a huge water stain on the sheets of the bed. There was also stains on the colorful pillows on the bed. Hair was on the bed already when we got to the room. The bed was uncomfortable and made a lot of noise and the pillows were too thin. This hotel has an awesome location but next time we will stay at another hotel.
Great location to Universal Studios Japan. If you want an inexpensive option for the area this was great. Room was not overly clean they could do a much better job on that end. Limited personal hours at front desk. Do not show up early as no one there until 4pm to check you in. Only about a 10-12 minute walk to universal which is what makes it great