คำตอบจากที่พัก: 感謝您此次入住相鐵FRESA INN 北濱,並在百忙之中留下寶貴的評價。得知您對自助入住、酒店地理位置、客房設施以及清潔狀況感到滿意,我們感到非常欣慰。您提到“整體入住體驗較為舒適”,這對全體員工來説是莫大的鼓勵。另一方面,關於2樓洗衣機方面,因等候時間較長以及烘乾功能效果不佳,給您帶來了不便,我們深表歉意。您提出的寶貴意見,我們將作為今後設備運營及服務改善的重要參考,努力為每一位賓客提供更加舒適便利的入住環境。感謝您提出寶貴意見。如果您今後再次來到附近,誠摯歡迎您繼續選擇本酒店。全體員工衷心期待您的再次光臨。相鐵FRESA INN 北濱前台
คำตอบจากที่พัก: Thank you very much for sharing your detailed feedback and valuable comments.We appreciate your clear and helpful information regarding access to the hotel. While we recognize that there may be some inconveniences, your advice on getting around with a lot of luggage and using convenience stores will surely be helpful to future guests.Regarding your room, we are delighted to hear that you were satisfied with the comfort of the bed and the amenities provided. We apologize for any inconvenience caused by the room’s size. We will use your feedback to further improve your comfort.Thank you for your detailed comments on the bathroom, housekeeping, check-in, and amenities. Our entire staff is committed to continuously striving to provide even better service in the future.Sotetsu Fresa Inn Kitahama Front Desk
คำตอบจากที่พัก: Thank you very much for coming to our hotel.We are glad to hear that you have enjoyed staying with us, and very happy to receive a high rating. We will continue to strive to provide services that satisfy our customers. We look forward to seeing you again.