This superb hotel, very conveniently situated near Honmachi station on the Midosuji line, is the best hotel within the Holiday Inn Express Chain that I have ever stayed at. Our room, furnished with a contemporary flair, house exceptionally comfortable beds for a tranquil night's sleep. In a thoughtful nod to guest comfort, the hotel offers both soft and firm pillows to suit individual preferences. The intuitive air conditioning system allows for seamless temperature adjustments, and the seemingly small refrigerator packs a punch with its remarkable cooling capabilities. A suitably sized table is perfectly situated for using my laptop. The bathroom goes above and beyond, featuring a powerful massage shower system that soothes our every tired muscle after a full day of touring. The hotel staff are a paradigm of warmth and hospitality, always available with a smile and ready to assist. When I requested for a plug adapter, they went the extra mile and provided two, fulfilling my true requirements perfectly. The breakfast buffet is a culinary delight with its high-quality selections. Even though the variety may not be vast, the available options more than satisfy the palate for a hearty breakfast. The handmade Tofu stands out with its impressive softness, surpassing those I've had in Hong Kong. In a testament to their thoughtful service, the hotel provides bags for guests to pack their breakfast, catering to those on a tight schedule. After a six-night stay at this hotel, I found it hard to bid farewell to this remarkable gem, standing out among the multitude of hotels. It offers an experience that redefines hospitality. From Jerome, the General Manager, to every member of staff including the room cleaning team, there's a palpable demonstration of team spirit in their commitment to delivering supreme quality service. While I’ve previously enjoyed my stays at the St. Regis and Intercontinental in Osaka, this experience has shifted my preference. Should I find myself returning to Osaka, this hotel will undoubtedly be my singular choice.
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