โรงแรมวีนัส

The blanket should be cleaner. Stay is at main it's a good thing. Geysar is not fitted in all the rooms. So this centralized system is not providing sufficient hot water that also very limited time.

The property is located in the town center with road access. Rooms are average and old with good washrooms. Beds and linen are not clean. No basic amenities like towels, brush toothpaste will be provided. The restaurant is open for breakfast and dinner.

We have faced so much trouble with amenities provided like hot water( not available and almost every time we have bathed with very much cool water in too much cold conditions, bathroom taps have issues, kettle boiling switch issues, internal telecom does not work, because of this for every needful we had gone to reception and requested to address the issue. The room is not cleaned properly, even while checking out the room before 1 hr, we have requested to run the hot water but that request is also not fulfilled. It was a very bad service and experience at this hotel.

Hotel all staff are good person but tea bag not available water also not inside the room blacket is very poor not clean one of my wrist hotel i ever seen

The room was ok, but no basic toiletries provided, no tea bags. Bring your own if you are planning to stay. And manager was like maalik ne mana ki hai for everything you ask for. Towels condition was really bad.

Let me be very honest. It is the peak season now at ooty. Hotel is at a great location, i would say heart of city. You have good car parking, but you need to hand over the key in reception and they ensure they park your car safe and available when required. 5/5. Rooms are big infact very big and clean. Near rest room with bath tub. 5/5. Location 5/5. Now service, am very unhappy with service may be they don't have enough staff. Everything is delayed or not available. No toiletries. I got 2 small soap when asked. No brush or shaving kit. So ensure you carry it. I really feel they should have a fan as ooty is not that cold anymore as you might think. I had to struggle to get some plates spoons and even hot water in bathrooms. So service i would give 2/5. But otherwise it's all good. If you are looking for a great location with neat and clean room ***** with safe car parking close your eyes and go for it