โรงแรมใกล้กับ Parco della Fantasia ＂Gianni Rodari＂ในOmegna

ตําแหน่งที่ดีเยี่ยม

Our room, 262, faced the lake and had wonderful views. Overall the room was spacious and the bathroom well equipped, HOWEVER, the sound traveled very well from the neighboring room’s bathroom - so much so that it sounded like the neighbor was standing in our room speaking. We could clearly hear entire conversations in Italian one night and English the next. The sounds seemed to transmit through the AC vent. Obviously a construction design flaw.

We came here for a weekend and had a marvellous time. We woke up this morning with an amazing view of Lake Orta. The room is very clean and the stuff is very nice. We were delayed on the airport and Domenico, at reception made sure we had some food prepared for us as the kitchen was closing and we missed dinner. This evening we had a beautiful dinner in the hotel. The restaurant has a great view of the lake and the food was delicious. The hotel is very close to San Giulio where we spent most of the day walking and enjoying the medieval town. Thank you to all the staff! We will definitely come back

It is a grand old hotel though well maintained with modern comfortable rooms. The beds were good. There is an indoor and outdoor swimming pool. The grassy area outdoors near the pool is a great place to sit and look at the lake and at Isola Bella. Service was very good. Only problem was the food. We were here as part of a group and had half board. Breakfast was OK, but dinner was very spotty. Mostly not so good, a few good meals. Avoid the fish, always way overcooked. If you are not tied to a group walk into town for dinners.

Hotel is in much need of some updates. The sheets and bedding were all ripped and ball-y and the carpets are stained. One pillow each on bed. We were really disappointed after staying at the hotel majestic in bologna. Would not rate this as a 5 star hotel more like 3. Location is great and breakfast buffet was just ok. Most hotels now let you order omelets or eggs how you like, we missed that. This is our 4th time to the lakes and we would not stay here again. Hotel needs some painting and updates to rooms

อาหารเช้าเข้มข้นเกินไป! สถานีรถไฟเดิน 300 เมตร ฝั่งตรงข้ามเป็นทะเลสาบ คุณสามารถนั่งเรือได้ อุปกรณ์ห้องน้ํานั้นยอดเยี่ยมมาก! พนักงานเป็นกันเองมาก แนะนําสถานที่ท่องเที่ยวมากมาย! ห้องหันหน้าไปทางทะเลสาบก็เยี่ยม

Por segunda vez volvimos a este hotel que nunca decepciona aunque deben mejorar la forma en que exponen las ofertas. Al llegar al hotel pedí que quería tener la oferta relax total que figuraba en la pagina web. En la mima décia desde 1399 Euros por lo que di oor obvio que ese era el precio para 3 días ( publicidad engañosa, sin necesidad.). Pensando que este era el precio me dijeron en el chek in que no podían generarlo ellos, debía subir al Spa para arreglar con la persona de ahí. Subo al Spa antes de hacer chek in; y le muestro a la persona la oferta a lo que me dice que si la podemos tomar. Me dice que lo debo arreglar en el chek in. Bajo a chek in y hago la gestión por el programa Relax Total. Después de un buen rato me dicen que esta ok y les pido para pagar toda la estadía. Siempre hago de esta forma. Cuando voy a pagar cada habitación ( eran 2); me dicen que el total de ese programa eran 1799 Euros en vez de 1399 Euros. Les reclamo que en el Spa había mostrado la oferta y que me habían dicho que estaba ok pero me dicen que esa tarifa es para otros meses, no el que estaba en curso. Yo ya le había dicho a mis acompañantes que tomaríamos ese programa. Estaban todos ilusionados. Pero al enterarme que valía 400 Euros más de lo que decía en la página inicial tuve que cancelar. Pedí para hablar con el Gerente y este me dijo que no iba a hacer nada; no siquiera una atención por haberse equivocado cuando subí al Spa ( que ellos me mandaron) y le mostré el programa a la chica, la que me dio el ok. Un Gerente que no sabe tratar a un cliente. Yo tengo empresa y si me pasa eso busco una solución. Ellos alegaron que si yo ponía la fecha me arrojaba el precio que decían ellos. Cosa que era verdad. Pero entonces , porque me hicieron ir al Spa para arreglar la oferta? Y si la chica me dio el ok cuando le mostré el precio y el programa; no deberían haber aido flexibles ? Que necesidad tiene el hotel de hacer publicidad engañosa ? La verdad que el hotel es espectacular. No tengo nada que decir respecto a sus habitaciones, las piscinas , el Spa etc. Todo es de primera. La cena que tuvimos ahí no me gustó. Cara y porciones muy pequeñas. El resto todo de primera. Aconsejo que cambien la forma de promover estas ofertas Igualmente recomiendo el hotel.

My wife and I discovered this wonderful place after traveling everywhere in Europe for the last 40 years. As a travel writer I have confidently shared our discovery of this wonderful place with many friends and readers. From the moment you arrive you receive a warm greeted by the most professional and caring staff. Everyone is attentive and truly want to make your stay a good one. When we arrived mid day we went to the pool for a wonderful lunch. Near us was a table with an attractive family, of 3 generations and their family dog, They were the family who owns and manages the property , ”eating their own cooking” as we say, and enjoying the quiet loveliness of their own property. There are 3 choices of accommodations here, each wonderful and meeting special preferences. We stayed in the Palazzo and loved it, but the Castello/Castle and its garden and views are outstanding. The rooms in the beautifully renovated stables with large grass common area are very accommodating, especially for families with children. The whole property is a destination in itself with so many things to see. We had breakfast, lunch, dinner and drinks, all in totally different environments, and it all was superb. In closing, we all know that the staff makes all the difference wherever we stay. Again, the staff, and owners, could not be more welcoming, joyful and professional. A warm thank you to Guendalina, Andrea, Patricia, Julio, Gianluca, Lucia and Martina! H. Browne, Palm Beach Florida