Super 8 by Wyndham Omaha I-80 West

even though the website said breakfast, there was no breakfast. The sign " breakfast" on the wall was covered with a paper.

I made this reservation for a woman who was stranded in Omaha. She needed a place to stay for the night. She arrived but the hotel would not honor the reservation due to her not having an ID. I contacted *******, and the rep contacted the woman and the hotel to clear for her to stay. The rep told me that the woman was cleared to stay. After the live chat was terminated, I got a text from the woman that the front desk still would not honor the reservation. ******* did their part. This hotel failed--especially terrible when temps are in the 20s.

Very disappointing place, several smoke alarms on the 3rd floor kept beeping all night due to low battery. At 2:00am this woke me and I had to remove it to get it to stop beeping. The people at the front desk were not friendly. No breakfast of any kind here. I would never stay here again.

If I could give this Super 8 worse then a zero I would. I wouldnt wish this place on my worst enemy. They adverise continental breakfast and they dont do it anymore. Our room heavily smelt like smoke but they said they didnt smell anything, there was no hot water in the whole building, no covers on the light outlets, one of the beds had an extreme divet down the middle of it. We requested to switch rooms after the 1st night because we had already paid for a 2nd night but they refused our request even after showing them the room. Finally, after telling them we would rather lose the money for the night and go somewhere else they told us they would switch our room. But the room they gave us only had one bed when we had 2 beds initially. I asked to get a refund but they refused. We stayed in the new room but we still had no hot water the 2nd night. This place needs to be reported for a health inspection.

If I could give zero stars, I would. There were stains on the bed and hairs in the bathroom. The wifi password provided did not work. There were no facial tissues in the room and when I inquired at the desk, I was handed a stack of napkins. No breakfast, but "24-hour juice and coffee"... the juice dispenser was empty and only dispensed water. My partner and I were not feeling well, so we put the Do Not Disturb sign on the door (in the lock slot as instructed); despite this, housekeeping banged on the door and tried to enter. I yelled out "Do not disturb, please!" from the floor of the bathroom and they still wanted to enter to talk to me. Because of our illness, we first wanted to extend one more day (for $50), but ended up merely checking out 2 hours late. I was told the late check-out fee was also $50, the entire cost of another night's stay. Avoid at ALL COSTS!

If you just want a cheap hotel, this is it. The front desk person was unfriendly, they gave us a smoking room so we had to move, the shower in the bathroom had been so poorly “fixed” that we wouldn’t use it, there was no holder for the toilet paper and no ice buckets. Sadly, it could have been a decent place with some updates and TLC and a welcoming face at the front desk.

My visit started out o.k., but went downhill from there. When I returned from my evening activity, around 10 p.m., I discovered that I had NO HOT WATER! None in the morning either. I had hoped to grab a roll or muffin at the breakfast site and only coffee and juice were available and a vending machine with pop and snacks, etc. I must say that the walls in the entire room and bathroom looked to be sprayed on and around various fixtures, there was crumbling. The one chair in the room was ready for the junk heap. Only one hanger for clothes. The pillows on the bed were obviously old and very bumpy. I need to say that I am not generally a complaining person, but the lack of hot water was inexcusable. I did not call the desk, due to the late hour, and hoped it would be better in the morning. Also, no clock radio, either. Advertising that a continental breakfast would be available and was NOT, is just plain wrong! My room was $70 (total) which is what attracted me and I just needed a place to sleep mostly. But at $70, a breakfast of some sort should have been available. Of course, the hot water issue is a major issue. The tub had no hot water either. Glad I didn't need to take a shower1 Needless to say, I won't return again.

It wasn’t clean and apparently the base of one bed was for a larger box springs because it has the braces sticking out in three places on each side, perfect level to catch shins, which I did. The door knob on the bathroom door was extremely loose and it looked like the outlet in there had been spackled over.

Room was dirty and had a mildew smell. Hot water wouldn’t worked. When you would try to call the front desk they just hung up on you. When you go down to the front desk they just walk away. We left and stayed somewhere else.