คำตอบจากที่พัก: Warm Greetings from Araliya Green City, Nuwara Eliya!! Thank you for taking the time to post your review on TRIP.COM. We are pleased to learn that you enjoyed your stay with us. We will be sure to pass on your comments to our team. They will be excited to know that they made your stay memorable! Thank you once again for choosing Araliya Green City Nuwara Eliya as your holiday destination and we are eagerly awaiting to welcome you back. Warm regards. Guest Relation Manager
คำตอบจากที่พัก: Warm Greetings from Araliya Green City, Nuwara Eliya!!Thank you for taking the time to post your review on TRIP.COM. We are pleased to learn that you enjoyed your stay with us.We will be sure to pass on your comments to our team. They will be excited to know that they made your stay memorable!Thank you once again for choosing Araliya Green City Nuwara Eliya as your holiday destination and we are eagerly awaiting to welcome you back.Warm regards.Guest Relation Manager
FEI
ห้องซูพีเรียร์
เข้าพักเมื่อ ก.ค. 2024
ครอบครัว
8 รีวิว
5.0/5
เลิศมาก
โพสต์เมื่อ 27 ส.ค. 2024
地點很好,出行很方便,周圍都可以步行轉一下。飲食方面一般般,不適合中餐人羣,其他的都好。
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Meima
ห้องจูเนียร์สวีทพร้อมอ่างสปา
เข้าพักเมื่อ ก.ย. 2023
ครอบครัว
14 รีวิว
5.0/5
เลิศมาก
โพสต์เมื่อ 4 ต.ค. 2023
當地百年歷史酒店格蘭酒店邊上,但房間的性價比要比格蘭酒店大與新,總體不錯
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คำตอบจากที่พัก: Warm Greetings from Araliya Green City, Nuwara Eliya!!Thank you for taking the time to post your review on TRIP.COM. We are pleased to learn that you enjoyed your stay with us.We will be sure to pass on your comments to our team. They will be excited to know that they made your stay memorable!Thank you once again for choosing Araliya Green City Nuwara Eliya as your holiday destination and we are eagerly awaiting to welcome you back.Warm regards.Guest Relation Manager
Moshenglvxing1009
ห้องซูพีเรียร์
เข้าพักเมื่อ ก.ย. 2024
หวานกับคู่รัก
9 รีวิว
4.0/5
ดีมาก
โพสต์เมื่อ 11 พ.ย. 2024
設施比較老舊,衞生情況還不錯。酒店也會為早起客户準備早餐,服務可以
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Antooine
ห้องซูพีเรียร์
เข้าพักเมื่อ ก.ค. 2023
หวานกับคู่รัก
4 รีวิว
4.0/5
ดีมาก
โพสต์เมื่อ 13 ส.ค. 2023
Emplacement super à Nuwara Eliya. Très bon accueil, très bel chambre avec tous le nécessaire a l’intérieur !
Nous avons tout de même rencontré un problème d’électricité et d’eau chaude.
Le buffet est bon mais chère ++ comparativement aux autres hôtels qui nous ont proposé exactement la même chose
Bel hôtel mais trop élevé au vu de son ensemble
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คำตอบจากที่พัก: Warm Greetings from Araliya Green City, Nuwara Eliya!!Thank you for taking the time to post your review on TRIP.COM. We are pleased to learn that you enjoyed your stay with us.We will be sure to pass on your comments to our team. They will be excited to know that they made your stay memorable!Thank you once again for choosing Araliya Green City Nuwara Eliya as your holiday destination and we are eagerly awaiting to welcome you back.Warm regards.Guest Relation Manager
Xie y
เข้าพักเมื่อ ม.ค. 2025
ครอบครัว
5.0/5
เลิศมาก
โพสต์เมื่อ 3 ก.พ. 2025
good hotel with big rooms each rooms has three toilet and a good environment.the best hotel during rhe journey.☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️
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คำตอบจากที่พัก: Dear valued Guest, We wanted to extend our heartfelt thanks for choosing Araliya Green City for your recent stay. It was a pleasure to have you with us, and we hope you enjoyed your time here. If there is anything we can do to improve your experience or if you have any feedback to share, please don't hesitate to let us know. We’re always looking to enhance our service and ensure our guests have the best possible stay. Safe travels, and we look forward to welcoming you back in the future! Warm regards, Sandamalee Rajasinghe Guest Relation Executive
ירדן א
เข้าพักเมื่อ ธ.ค. 2024
หวานกับคู่รัก
4.0/5
ดีมาก
โพสต์เมื่อ 9 ม.ค. 2025
Tiago was really nice and helped us with everything! From the moment he heard we were on our honeymoon, he never stopped pampering and making sure everything was to our liking! Definitely recommend the hotel. Central location close to the main street of the city and many attractions.
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คำตอบจากที่พัก: Dear valued Guest, We wanted to extend our heartfelt thanks for choosing Araliya Green City for your recent stay. It was a pleasure to have you with us, and we hope you enjoyed your time here. If there is anything we can do to improve your experience or if you have any feedback to share, please don't hesitate to let us know. We’re always looking to enhance our service and ensure our guests have the best possible stay. Safe travels, and we look forward to welcoming you back in the future! Warm regards, Sandamalee Rajasinghe Guest Relation Executive
Janaka B
เข้าพักเมื่อ ธ.ค. 2024
คนเดียว
1.0/5
โพสต์เมื่อ 31 ธ.ค. 2024
You have to wait a very long time to place an order. The waiters are not trained, and the managers are just looking at the customers without addressing their needs. Neither the waiters nor the managers seem concerned about your order. The place is dirty everywhere—tables are not clean, cutlery is filthy, and service is delayed. They don't compare menu prices with the quality of the food and service. Just a sandwich costs more than LKR 4,500, which is overpriced. While the high price might not matter, they should at least focus on improving the service. Looks staff are not interested work this place. That much negative.
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คำตอบจากที่พัก: Dear Valued Guest, We appreciate your feedback. It’s important to clarify that the establishment you mentioned operates as a regular food court business rather than a five-star restaurant. While we strive to maintain reasonable pricing and service quality, we’d like to correct the claim regarding pricing—the sandwiches on our menu are not priced at LKR 4,500. That said, your comments about cleanliness, service delays, and staff engagement are valuable. These aspects are critical in any hospitality setting, and we will share your feedback with the relevant team to ensure improvements are made. Customer satisfaction remains a priority, and we apologize if your experience did not meet expectations. Thank you!
Sujeewa1970
เข้าพักเมื่อ พ.ย. 2024
ครอบครัว
5.0/5
เลิศมาก
โพสต์เมื่อ 22 ธ.ค. 2024
During our recent visit to Nuwara Eliya, we got the opportunity to experience a couple of fabulous dining experiences at the “FRESH & WARM” and the “FOOD COURT” of the ARALIYA GREEN CITY. We enjoyed from breakfast buffet to a la cart lunch to dinner buffet. The food was delicious and nicely presented. Full of flavours and more variations. Since 03 of us are vegetarians out of 05 of our family we thought we would not find vegetarian options to enjoy ourselves, but thanks to the beautiful array of Chef’s special selections we enjoyed many delicious veg options during all the meal periods. The staff at the Fresh & Warm were exceptionally good. Very well trained I believe, since we dined a couple days and in various timing we met different staff, but the warm welcome, courteous, attention to details, and friendliness were almost similar. From Managers to Service Personnel and Chefs who were working at the live cooking stations showed their professionalism. Even though it was our first visit to Araliya Green City we did not feel as we were strangers. Maleesha, Vishwa, Shehan, Vijitha and Vignesh were some of the names we could re call but we enjoyed the company of almost all the staff who were on duty during the week at the Fresh & Warm and the Food Court. A very big “Thank you” to the Management for maintaining such a customer friendly wonderful service environment.
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คำตอบจากที่พัก: Dear Guest, Thank you for sharing this amazing review and we are delighted to hear that you had a memorable stay at Araliya Green city! Our team takes great pride in making guests feel at home, and it is wonderful to know that you felt well taken care of. We are thrilled to know that you enjoyed the market stalls and found some great homemade souvenirs. Your kind words extended towards the team means a lot, and we hope to have the pleasure of welcoming you back for another memorable stay in the future! Sandamalee Rajasinghe Guest Relation Executive
Camper09217698558
เข้าพักเมื่อ พ.ย. 2024
ครอบครัว
5.0/5
เลิศมาก
โพสต์เมื่อ 20 ธ.ค. 2024
Excellent hotel and facilities. Very spacious space. Has a minimart & food court, indoor heating system. Very good location near Gregory lake . Has a reasonable selection of breakfast spread with local and western cuisine. Very enjoyable and happy stay . Wish we stayed longer
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คำตอบจากที่พัก: Dear Guest, Thank you so much selecting our hotel as your holiday destination and for taking your time to review us on Trip advisor. We are thrilled to read that you had a perfect holiday. It also trilled to read we were able to create nice impression with some wonderful memories during your stay with us. Thank you very much to letting us know that you enjoyed hotel facilities. We are delightfully looking forward to the pleasure of welcoming you back Kind regards. Best regards, Sandamalee Rajasinghe Guest Relation Executive
Escape21791012276
เข้าพักเมื่อ พ.ย. 2024
ครอบครัว
4.0/5
ดีมาก
โพสต์เมื่อ 18 ธ.ค. 2024
The building's interior was done beautifully and the Christmas decorations were on spot. The room was nice and warm n the bathroom facilities were top notch. The staff team was superb n (Maleesha, vijitha, Vignesh, Vishwa n shehan) made our stay feel welcomed. 9/10 would definitely visit again.
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คำตอบจากที่พัก: Dear valued Guest, We wanted to extend our heartfelt thanks for choosing Araliya Green City for your recent stay. It was a pleasure to have you with us, and we hope you enjoyed your time here. If there is anything we can do to improve your experience or if you have any feedback to share, please don't hesitate to let us know. We’re always looking to enhance our service and ensure our guests have the best possible stay. Safe travels, and we look forward to welcoming you back in the future! Warm regards, Sandamalee Rajasinghe Guest Relation Executive
Sahar F
เข้าพักเมื่อ พ.ย. 2024
เดินทางกับเพื่อน
4.0/5
ดีมาก
โพสต์เมื่อ 2 ธ.ค. 2024
Such a cute hotel with fantastic hospitality; the rose and vanilla tea upon welcoming was delicious! We got upgraded to a 1 bed apartment for free which was a lovely treat! The location is absolutely perfect and these apartments are great for families with kids - kitchenette and washing machine come in super handy! Highly recommend this hotel but wish the food selection was greater.
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คำตอบจากที่พัก: Dear Guest, Thank you for your lovely feedback! We're delighted you enjoyed your stay in the Araliya Green city . We appreciate your recommendation and hope to welcome you back soon! Best regards, Sandamalee Rajasinghe Guest Relation Executive
Ramakrishna N
เข้าพักเมื่อ ก.ย. 2024
ครอบครัว
4.0/5
ดีมาก
โพสต์เมื่อ 6 ต.ค. 2024
There was an issue during checkin. MMT had not sent the communication to the hotel so we had to wait for 30 mins. We had booked a half boat plan pkg ( dinner and breakfast) but surprisingly I had to pay for my 5 yr kid meal which was charged 7100/- at the time of check-in. Stayed in many other 5 star hotels in Srilanka and other parts of the world, no where they charged for kid except here. Pro's : Room was clean and neat. Bigger. Service is very good. Walk-able to garden and market. Buffet spread was good. Con's: Food for 5 yr kid chargeable @7100/- who hardly ate a bread. Power fluctuations. Heater not sufficient for a big room. Better book a small room where heater works faster. Once power goes and comes, u need to switch on heater again. Remote works 1 in 4 times. So your sleep is disturbed. Temperature controlled pool is very cold and they say that's the max temp, hence you can't use the pool. Wifi is bad. Service at the restaurant was very good with live singing and they sang bollywood music too. Special mention to Vishwa, Nethmi, Madumali, Randika, Ramshan for their hospitality at the dining.
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คำตอบจากที่พัก: Dear Mr.Ramakrishna, Thank You for Choosing Araliya Green City – We Hope You Had a Wonderful Stay! Thank you for taking the time to post your review on Tripadvisor. At the outset, we wish to extend to apologies for the inconvenience caused. The matter has been discussed at length and appropriate action has been taken. Please be assured that your next stay will certainly be a memorable one. Thank you once again for choosing Araliya Green City Nuwara Eliya as your holiday destination and we are eagerly awaiting to welcome your back. Kind regards, Sandamalee Rajasinghe Guest Relation Executive