Swan Tower has an environment of the 2000's. Is that bad? Not at all in this case. Although design and furniture resembles the 2000's, the property is well preserved, staff is friendly, internet connection is fast, and breakfast is average. Parking is free, and fare is fair. I booked a suite, with a spacious living room with a small kitchen, and a separate room. Location is perfect, in a nice neighborhood in Novo Hamburgo. I believe that Swan is in the top 3 hotels in the Vale dos Sinos area.
With a stay at JK Studio Centro in Novo Hamburgo (Novo Hamburgo Centro), you'll be steps from Sao Luis Gonzaga Cathedral and 3 minutes by foot from Bourbon Shopping. This aparthotel is 0.2 mi (0.4 km) from Cobbler Monument and 0.3 mi (0.5 km) from Igreja Evangelica.
Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 94 guestrooms, featuring kitchens with stovetops and microwaves. Complimentary wireless internet access is available to keep you connected. Conveniences include safes and desks.
If you want to lay on a rigid bed and get sand flee bites... go ahead! (ho and please explain how there could have been sand flees when so far from a beach!?!?!) Only one employee was bilingual and nice. The others were ”in training” or not interested in giving customer service. The breakfast buffet was basic and awful to say the least. If I had know that almost no deliveries were possible in the area for the other meals, I would have stayed elsewhere.
Sou agente de viagens e neste final de semana (30abr - 01 mai) estive com um grupo de 24 pessoas no Hotel Locanda, desde o primeiro contato até o último minuto no hotel, fomos muito bem atendidos, em especial pela Carla e o David. Dentro do nosso grupo, atletas e algumas de suas esposas ficaram encantados com a estrutura, atendimento e serviços do hotel. Excelentes acomodações, um excelente café da manhã com variedade e rápida reposição. Recomendo e voltando a Novo Hamburgo o Locanda será nossa opção. Obrigado mais uma vez a toda a equipe, Parabéns - Carlos - Rio de Janeiro