Very nice hotel, however bedding and bathroom would benefit from a deep clean. Marks on doonas etc, lounge in the room needs replacing, tiles in shower area needs a good clean. However, large outdoor onsen is excellent and seen a lot of outside visitors come and ask to use the onsen. Tattoos ok, if you can bring your own towel, do so and a 100 yen coin for the lockers. Outside onsen is worth the visit and everyone in the onsen is friendly. Overhead a guy from the UK as if swimwear was ok… umm no, everyone is butt naked man and it’s not as weird as you might think. Very relaxing, give it a go if you’re in the area. Overall, just needs a good clean. No lift, book dinner in advance if you want to eat there.