Friendly lobby clerk. Very spacious room. Excellent condition. Very quiet. Even offer a bottle of French wine every day! I rather have free breakfast than wine. Haha. Bathroom is top rated. Bed is super comfortable. Location is not very accessible by foot. Overall is very good. I’ll come back again.
แปล
คำตอบจากที่พัก: Dear Valued Guest,Thank you sincerely for taking the time to share your feedback and for choosing to stay with us at our hotel. We are delighted to read that your overall experience was very good and that you found your room to be spacious, in excellent condition, and quiet, providing you with a peaceful and comfortable stay.We truly appreciate your kind remarks about our lobby clerk's friendliness and the quality of our amenities, including the in-room offerings such as the daily bottle of French wine. We always strive to enhance our guests' experience with special touches, and we're glad that you noticed these efforts.Regarding your preference for a complimentary breakfast over wine, we genuinely appreciate your feedback. Our goal is to cater to diverse preferences, and we will certainly consider your suggestion as we continuously look for ways to improve our services.We are also pleased to hear that you enjoyed our top-rated bathroom facilities and super comfortable bed. Providing a restful and enjoyable stay for our guests is always our top priority.Although you mentioned the hotel's location might not be the most accessible by foot, we are proud of our unique setting and the serene environment we offer. We hope this didn't cause too much inconvenience and that it didn't detract from your overall positive experience.We are looking forward to welcoming you back again in the future. Thank you once again for your valuable feedback and for choosing our hotel.Warm regards,HOTEL Z Management
Kitty_lsl
Children's Suite - With View
เข้าพักเมื่อ มี.ค. 2024
เดินทางกับเพื่อน
3 รีวิว
4.5/5
ยอดเยี่ยม
โพสต์เมื่อ 7 เม.ย. 2024
Got a free upgrade from the staff. This hotel is amazing ad it’s very convenient to travel around. However spotted some dirts in the sink and there are some design flaws in the room (e.g there are 2 sinks, 1 with mirror, 1 without; bathroom lights are controlled with ONE button only, so you either turn on every single lights in the bathroom, or it would be very dark). The bath tub is awesome with a spectacular view.
แปล
คำตอบจากที่พัก: Dear Guest,Thank you for choosing our hotel and for sharing your experience with us. We truly appreciate your positive comments about the convenience of our location and the complimentary upgrade provided by our staff. However, we apologize for any inconvenience caused by the cleanliness issues you encountered and the design flaws in your room. Rest assured, we will address these issues promptly to ensure a more seamless experience for our guests in the future. Your feedback is invaluable to us as we continuously strive to improve our services and facilities. We are delighted to hear that you enjoyed the bath tub and the spectacular view. We hope to welcome you back soon for another pleasant stay.Best regards,HOTEL Z Management
huang
ห้องแฟมิลี่ - วิวเมือง (เตียงคู่)
เข้าพักเมื่อ มิ.ย. 2024
ทำงาน
5 รีวิว
4.5/5
ยอดเยี่ยม
โพสต์เมื่อ 1 ส.ค. 2024
nice and new. great breakfast. room is not as big as i expected but has very nice design and well functioned.
definitely will stay here again!
แปล
คำตอบจากที่พัก: Dear Guest,Thank you for taking the time to share your experience. We’re delighted to hear you enjoyed our new facilities and breakfast. We appreciate your feedback on the room size and are pleased you liked the design and functionality. Your comments are valuable to us as we strive to enhance our services. We look forward to welcoming you back for an even better stay.Thank you once again for your support.Best regards, HOTEL Z Team
Peter Clouston
ห้องแฟมิลี่ - วิวเมือง (เตียงคู่)
เข้าพักเมื่อ มี.ค. 2024
ทำงาน
3 รีวิว
4.2/5
ดีมาก
โพสต์เมื่อ 15 เม.ย. 2024
Excellent hotel rooms were really nice, food is excellent.
แปล
คำตอบจากที่พัก: Dear guest, thank you for your kind review of our Grand Real Ningbo Hotel! We are delighted to hear that you enjoyed the hotel rooms and found the food to be excellent. We strive to provide our guests with a comfortable and enjoyable stay, and it is gratifying to know that we have met your expectations. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. Thank you for choosing our hotel and for taking the time to share your experience. We hope to see you again soon! Thank you for your kind words and for recognizing our efforts to provide a high-quality experience for our guests.