คำตอบจากที่พัก: Dear Valued Guest,Thank you very much for choosing Potique Hotel. We are happy to know that you enjoyed our service and facilities. Our property and passionate colleagues are working hard everyday to make your stay more memorable and comfortable.We look forward to welcoming you back to Potique Hotel soon.Best regards,Potique Hotel's Management team.
The location of the hotel is okay, not those hotel located just across the harbour front but it is quiet and convenient enough. The hotel exterior no need to mentioned but very nice and cozy. Hotel room is huge and my husband and I slept like babies all 4 nights straight, the mattress and pillows are just perfect.
Their buffet breakfast is not the type could surprise you but be fair they are okay with the taste and variety. Staff are very nice there and welcoming you as always.
Special thanks to receptionist Nov Anh, she is very professional with all the questions and enquiries you made. Other staff may not quite understand what you were asking but they all try their best to accommodate while your stay.
Potique Hotel has a private beach in front of Novotel Hotel, we went there twice and enjoyed very much. They provide towels and sunbath chairs with umbrella. Sadly the service close at 5pm, but you can still keep their towels with you after 5pm and pass them to reception when you finish.
Apart from this, one day I came back early (around 1-2pm) and probably disturb the cleaning ladies. I already mention we will stay outside at sitting area and wait until they finish, but seems she still get pissed with us with a sad face. That night we don’t have enough tissue paper and toilet roll inside the room…..
Overall, I enjoyed our stay very very much, friendly staff is what delighted us always when we come back from travelling outside. Thank you for providing us a special stay at Nha Trang.
แปล
คำตอบจากที่พัก: Dear Valued Guest,Thank you very much for staying with us during your recent trip to Nha Trang and taking time to share your lovely experience with other travellers. Your honest feedback allows us to continually improve and provide exceptional guest experiences.We are glad that you have enjoyed the overall stay and that our team has been able to meet your expectations. The feedback concerning the beach service closing time is valuable. We understand the importance of maximizing your beach enjoyment and will explore the possibility of extending service hours based on guest preferences like yoursWe sincerely apologize for the inconvenience you experienced with housekeeping. We aim to ensure a seamless guest experience, and clear communication with our room attendant regarding occupied rooms is paramount. We will take steps to improve communication protocols to prevent such occurrences in the future.It's delighted to know hat you thoroughly enjoyed your time with us. The satisfaction of our guests is our top priority, and we are thrilled to have made your stay in Nha Trang truly special.We eagerly await the opportunity to welcome you back to Potique Hotel for another exceptional experienceBest regards,The Potique Hotel Management team
Flowering
ห้องดีลักซ์โอเชียน
เข้าพักเมื่อ ธ.ค. 2023
เดินทางกับเพื่อน
21 รีวิว
5.0/5
เลิศมาก
โพสต์เมื่อ 14 ม.ค. 2024
Location is good and convenient to the beach with a good service
แปล
คำตอบจากที่พัก: Dear Valued Guest,Thank you very much for choosing Potique Hotel. We are happy to know that you like our service and facilities. Our property and passionate colleagues are working hard everyday to make your stay more memorable and comfortable.We look forward to welcoming you back to Potique Hotel soon.Best regards,Potique Hotel's Management team
ผู้เข้าพัก
ห้องดีลักซ์โอเชียน
เข้าพักเมื่อ ก.ค. 2023
ครอบครัว
1 รีวิว
4.7/5
สุดยอด
โพสต์เมื่อ 28 ส.ค. 2023
The service is good, their staffs are very nice and helpful. The location is good, near centre of the city and 5 mins to the beautiful beach.
แปล
คำตอบจากที่พัก: Dear Valued Guest,Thank you very much for choosing Potique Hotel and sharing a great review. We are happy to know that you like our service and facilities. Our property and passionate colleagues are working hard everyday to make your stay more memorable and comfortable.We look forward to welcoming you back to Potique Hotel soon.Best regards,Potique Hotel's Management team
Cherry888
ห้องดีลักซ์
เข้าพักเมื่อ ส.ค. 2022
เดินทางกับเพื่อน
77 รีวิว
4.0/5
ดีมาก
โพสต์เมื่อ 20 ก.ย. 2022
The first room assigned was noisy. Hotel staff quickly changed to a much quieter room.
Staff was friendly.
The sunrise can be seen from the hotel top.
แปล
คำตอบจากที่พัก: Dear Valued Guest,Thank you very much for choosing Potique Hotel. We are delighted to know that you enjoyed your stay with us. Our property and passionate colleagues are working hard everyday to make your stay more memorable and comfortable.We look forward to welcoming you back soon.Regards,Potique Hotel's Management team.
ผู้เข้าพัก
ห้องคลาสสิก
เข้าพักเมื่อ ต.ค. 2022
ครอบครัว
1 รีวิว
5.0/5
เลิศมาก
โพสต์เมื่อ 13 พ.ย. 2022
This hotel is the best choice I made during this trip.
Beach is close, beach chair is ready, rooftop pool is nice, breakfast is also good.
A bit smaller than other 5 stars but the service level is very high.
and price-wise, it is also beat deal.
แปล
คำตอบจากที่พัก: Dear Valued Guest,Thank you very much for choosing Potique Hotel. We are delighted to know that you enjoyed your stay with us as well as the breakfast. Our property and passionate colleagues are working hard everyday to make your stay more memorable and comfortable.We look forward to welcoming you back to Potique Hotel soon.Regards,Potique Hotel's Management team.
SIU LAN
ห้องดีลักซ์โอเชียน
เข้าพักเมื่อ ม.ค. 2023
หวานกับคู่รัก
3 รีวิว
5.0/5
เลิศมาก
โพสต์เมื่อ 23 มี.ค. 2023
Our stay was perfect, everything just perfect.
แปล
คำตอบจากที่พัก: Dear Valued Guest,Thank you very much for choosing Potique Hotel. We are happy to know that you enjoyed your stay with us. Our property and passionate colleagues are working hard everyday to make your stay more memorable and comfortable.We look forward to welcoming you back to Potique Hotel soon.Best regards,Potique Hotel's Management team.