รีวิว Holiday Inn NEWCASTLE - JESMOND by IHG

We booked doable room . The room and bed were big and nice . The mattress was too hard . Also the bathroom exhaust was loud and running all day and night . For these reasons I didn’t like

Great Hotel and even greater staff. My partner and I had a wonderful stay at this hotel Would highly recommend it.

The room was run down with broken fixtures in the bath/shower, mouldy sealant and grout. The bed linen also had a strange smell as if it’d been dried over a BBQ. Will not be returning to this hotel.

Friendly staffs, fairly clean room and bathroom, decent breakfast. Location rather quiet but if you enjoy the relaxing vibe, it would be a great place to stay. Starbucks is located just at the lobby. Definitely wheelchair or baby stroller accessible. The lift is rather small, perhaps could upgrade to a larger lift? Overall, good stay.

Good location and service. Parking is a little pricey

The staff was super kind and helpful! They helped us check-in early and ALSO check-out later with no issue whatsoever! We also had an issue with the electricity in our room and, after explaining them the situation, they very promptly gave us another room so we could get ready for our event! Not only, in the end there was no need for another room because they rapidly fixed the issue! Would 100% recommend! The location was also great for both short Uber trips and short walking based on what you prefer/need!

It was clean, with a small gym, well located and value for money. Everything you need for a day's stay - hot consistent showers and a comfortable bed, nothing much else to complain about!

The hotel was very clean and the service was extremely good. The staff at the reception and restaurant are very nice and helpful.

Good location for downtown . We were made to pay again by the receptionist although we had fully paid via Ctrip and it took 1 month to get a refund so the staff need to be trained. Apart from this the service was ok. There was no phone in the room so we could order room service from the room.

All good as expected

Excellent hotel. Great friendly staff. Nice location, 5 minutes in an Uber from town

Nice hotel in good location with east access to city centre.

Hotel location is nice. Car parking is nice

Good location close to Newcastle. Good bar ans resturant on site. Room was large and clean with a good shower. Staff provided a swift check in. Bar prices and food prices we reasonable