We're located within a mile of modern art at the MoMA PS1 and are two miles from Gantry Plaza State Park. LaGuardia Airport and the Roosevelt Island Tramway -offering access to Manhattan, are less than 25 minutes away. Times Square is a 30-minute drive. Enjoy our 24-hour fitness center and complimentary breakfast and WiFi.
"We found this to be excellent value. In a little bit of a gritty area but always felt totally safe. 10min walk to the subway which is two stops to midtown manhattan. Clean rooms on the smaller side which is normal for nyc and friendly staff. I’d stay here again."
"Fijn hotel, mooie rooftop bar waar je tot rust kunt komen. Ook is er beneden een fijne lobby waar je kunt werken of even aan de bar wat kunt drinken. Hotelkamer is aan de kleine kant maar ondanks dat geboekt, prima ervaren met 2 man. Verlichting, tv en airco in te stellen met Ipad, dit werkt goed. Hotel ligt best centraal en is makkelijk te bereiken ook vanaf JFK airport."
"I stayed at Brooklyn House and the place itself is okay. However, my experience with the front desk staff during the morning shift was not good . The front desk staff needs improvement in communication and customer service. The staff did not greet new guests and was not very welcoming. When I asked questions, they did respond, but the explanations were not clear, which caused misunderstandings.
The staff asked for my guest name, but even after I gave my complete name, they repeatedly said it was not in the system. Even my booking number could not be found, despite me showing the booking confirmation. I am not sure if this was a system issue or a staff issue.
It was only after I mentioned that I booked through Trip.com that the staff finally acknowledged and agreed. This experience was stressful and could have been handled much better with clearer communication and better assistance."
"Ein ruhiges im Harlem gelegenes Hotel. Die Mitarbeiter sind sehr freundlich und hilfsbereit. Das Zimmer ist geräumig und sehr sauber. Es wurde jeden Tag gereinigt und die Handtücher gewechselt. Wir haben nur einen kleinen Kritikpunkt dass im Bad zu wenig Ablageflächen und ein paar Haken angebracht werden könnten. Aber dies würde uns nicht abhalten wieder in dieses Hotel zu kommen. Vielen Dank für alles!"