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"The bed was large and very comfortable and I like the colour and the decor in the room The room was large and it made movement within the room very convenient."

"Out of my surprise this hotel is newly built and operate since March 2026 and very convenient as walking distance to biggest mall in Sarawak- Vivacity Megamall and u can have everything settle over there for food, leisure , shopping, movie etc. While convenience store just located beside the hotel. Easy to move around to BCCK for event and event grab away to Water front area. Cosy stay and the level 5 check in counter is impressive, with nice music and the waiting lounge is amazing with free flow coffee, tea & water. Their concierge service is good. Front desk staff is friendly. Things to improve: - outsource breakfast to Kopitiam beside 7eleven as their serving is very slow and not key in order accordingly with the limited breakfast choices & not buffet style which will be more convenient. - to have a place for laundry service since 11-14floor is not yet operate…"

"The hotel is beautifully designed, with an elegant atmosphere that creates a very comfortable stay. The interior is stylish, and the bed was exceptionally comfortable, allowing me to have a great night's sleep. However, I believe the hotel should pay more attention to housekeeping and quality control, especially considering it is a newly opened property. The white coffee table in my room was covered with a noticeable layer of dust. When I wiped it with my hand, dust came off immediately. Surprisingly, the other tables in the room were clean, so it seemed that this particular table had been overlooked. I also found dust on the floor beside the glass panel next to the bathtub, which looked as though it had not been cleaned. In addition, there was a loose screw beside the fish tank, along with visible traces of unfinished construction or installation work. These details should have been properly cleaned up and inspected before the room was handed over to guests. The weighing scale also had visible dirty marks on it, which did not leave a good impression. Another disappointment was that I called Guest Services twice to report these issues, but no one answered either call. In the end, I gave up trying. Overall, I genuinely enjoyed the hotel's beautiful design, elegant ambience, and comfortable bed. My experience would have been much better if more attention had been given to cleanliness, room inspection, and guest service. I hope the management will address these issues, as the hotel has great potential to provide an excellent guest experience. Should the hotel require further clarification, I would be happy to provide videos documenting the issues I encountered during my stay. I hope this feedback will be helpful in improving the overall guest experience. Room 501"

"Very good location, close to Sarawak general hospital . Host promo response to any questions"

"ขอบคุณที่ทําให้ฉันได้พบกับบ้านที่ดีเช่นนี้ บ้านเป็นระเบียบและสะอาดมาก ทําให้เราอยู่ได้สบายมาก ที่ตั้งของบ้านอยู่ใจกลางเมือง ไปไหนมาไหนสะดวกมาก คราวหน้าจะรอดอีกนะคะ ขอบคุณค่ะ 🙏🏿"

"⭐⭐⭐⭐⭐ We had a great stay! The apartment was clean, comfortable, and well-maintained. It had everything we needed for a pleasant stay. We would definitely stay here again and highly recommend it!"

"One of the best hostel I tried in Malaysia!! The facilities are all very nice, very complete (they have basic amenities, towels, hair dryers, fridge, board games and even free malaysian ice cream to welcome you!) and well functioning, comfortable beds, and the front desk is super friendly and always ready to help you navigate the towns. The locations of the hostel is quite near to attractions like carpenter street, museums, river cruise, the famous cat statue, etc. So it will definitely make your trip a relaxing and easy. The hostel even have some events occasionally, thats where you have the chance to learn about local culture regional knowledge, so please give them a try when you are visiting Kuching"