"Amazing hotel: impeccable room, clean, and equipped with every comfort. The outdoor balcony with a private hot tub is magnificent! You could spend all day on the balcony, the atmosphere is so pleasant and relaxing. In the seafront rooms, you can see the sea from the window, which is just a few steps away. The large park surrounding the hotel offers every convenience: restaurants, cafes, and attractions of all kinds—there's no need to leave and take the car because you can find everything inside. At the reception, the staff is very welcoming and willing to accommodate every need and request.
The biggest problem with this hotel is the service and the complete lack of care for the guests: very young hotel staff constantly slam doors, come knocking several times a day - sometimes even by mistake - and there are extremely loud noises coming from the corridors and the third floor, including furniture moving around and people shouting. The guests who choose a hotel like this want to enjoy the peace and relaxation, they don’t want to return home more stressed than before. I advise the hotel staff to be more careful and respectful of the guests, especially in the early morning hours; to be more aware and caring for the guests (for example accompany the doors instead of letting them slam, be more silent in the corridors and more careful to not disturb guests knocking on their door). Definitely: the service is not even close to the 4/5-star standard this hotel claims to be. It needs much more effort to be improved. Breakfast can be improved and maybe, for the hotel guests, served in a place closer to the hotel rooms. "