I spent the last two days of our trip at this hotel. Upon checking in I was greeted by an absolutely lovely woman named Marsha-Ann. She was very welcoming and had set my family up in a room that would not only accommodate our family of four but also gave us an amazing view of the WTC grounds. Marsha-Ann was very helpful and was always available to assist with any concerns of questions. She gave suggestions on places that we could dine comfortably with our kids and tips on how to get around. She was very personable and knowledgeable. Overall all of the staff were a pleasure to deal with very accommodating, patient and kind. Hotel was very clean, only downfall I would say is the lack of security cameras and the rooms are lacking a safe. However it was very quiet, well kept and I felt safe overall with our young children. The hotel is located conveniently close to be able to walk or catch the subway, and parking was pretty cheap with their discount, the views are beautiful and rooms are generously sized considering its New York. Hotel offers complimentary warm beverages, and has filtered water dispenser on each floor where they provide u with water bottles to fill up with, which is a huge plus! I would definitely recommend and would absolutely stay here again.
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