โรงแรม Crowne Plaza Düsseldorf-Neuss บาย IHG

รีวิว โรงแรม Crowne Plaza Düsseldorf-Neuss บาย IHG

โรงแรม Crowne Plaza Düsseldorf-Neuss บาย IHG

Rheinallee 1, 41460 นอยส์, เยอรมนีดูรายละเอียดโรงแรม
โรงแรม Crowne Plaza Düsseldorf-Neuss บาย IHG
โรงแรม Crowne Plaza Düsseldorf-Neuss บาย IHGโรงแรม Crowne Plaza Düsseldorf-Neuss บาย IHGโรงแรม Crowne Plaza Düsseldorf-Neuss บาย IHG
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รีวิวจากผู้เข้าพักของโรงแรม Crowne Plaza Düsseldorf-Neuss บาย IHG

9.0/10
ยอดเยี่ยม
117 รีวิว
รีวิวที่ได้รับการตรวจสอบแล้ว
ทำเลที่ตั้ง9.0
สิ่งอำนวยความสะดวก9.0
บริการ9.0
ความสะอาด9.2
กรองตาม:
เรียงตาม:
รีวิวทั้งหมด(117)
รีวิวเชิงบวก(112)
รีวิวมีวิดีโอหรือรูปภาพ(31)
อาหารเช้าอร่อยมาก(11)
ห้องกว้าง(10)
สระว่ายน้ำสะอาด(9)
สระว่ายน้ำดีเยี่ยม(9)
ทำเลสะดวก(7)
วิวสวยมาก(6)
อยู่ใจกลางเมือง(6)
เหมาะสำหรับทริปทำงาน(5)
ไม่ประทับใจ(5)
Kea_Tilbug
ห้องซูพีเรียร์
เข้าพักเมื่อ พ.ค. 2025
คู่รัก
2 รีวิว
9.5/10
สุดยอด
โพสต์เมื่อ 16 มิ.ย. 2025
อาหารอร่อยมากค่ะห้องก็สะอาดกลับไปพักที่เดิมแน่นอนค่ะ
คำตอบจากที่พัก: Dear Guest,Thank you for sharing your feedback about your stay at Crowne Plaza Düsseldorf Neuss.We are delighted to read about your experience with us.The culinary offerings at our establishment and the upkeep of our accommodations seem to have met your expectations. Your commitment to return means a great deal to our team.We look forward to welcoming you back soon.Best regards,Your Crowne Plaza Team
ผู้เข้าพัก
ห้องซูพีเรียร์
เข้าพักเมื่อ เม.ย. 2026
เดินทางคนเดียว
2 รีวิว
9.5/10
สุดยอด
โพสต์เมื่อ 11 ส.ค. 2026
I stayed there whilst visiting Dusseldorf for a convention. The room had a lot of space and was clean and quiet. The staff were polite and the location was outside of the center but not too far away, will probably go back again if the convention is happening again
แปล
คำตอบจากที่พัก: Dear Guest, We appreciate that you took the time to share your experience with us.We are delighted to hear about your positive experience during the convention visit.Our team takes pride in maintaining spacious, tranquil accommodations and appreciates your recognition of our attentive service. The combination of our riverside location and convenient access to Neuss Rheinpark Center makes us a practical choice for business travelers seeking both comfort and connectivity.We look forward to welcoming you back on a future occasion. Best regards,Your Crowne Plaza Team
ผู้เข้าพัก
ห้องสแตนดาร์ด
เข้าพักเมื่อ มี.ค. 2026
ครอบครัว
1 รีวิว
9.5/10
สุดยอด
โพสต์เมื่อ 27 เม.ย. 2026
Services is great, have indoor swimming pool, breakfast is delicious .It is Sunday when we arrive, it’s better you drive to restaurants cause there’s not too many restaurants open nearby
แปล
ผู้เข้าพัก
ห้องสแตนดาร์ด
เข้าพักเมื่อ ม.ค. 2026
ทำงาน
6 รีวิว
8.5/10
ดีมาก
โพสต์เมื่อ 28 มี.ค. 2026
Good, although the private parking was expensive. I would have expected a free parking at night for the guests, if the street is free too They did have a possibility to take your breakfast with you if you needed to leave earlier than breakfast time.
แปล
คำตอบจากที่พัก: Dear Guest, Thank you for taking the time to comment on your stay at our hotel.We are delighted to hear you enjoyed your time at Crowne Plaza Düsseldorf Neuss.It’s wonderful that our early breakfast option added convenience to your stay. We aim to accommodate all schedules while maintaining quality.That said, we regret any inconvenience regarding parking. Our pricing reflects the prime location and security of our onsite facilities, but we continually review guest feedback to balance value and service.Finally, it’s great to know your overall experience met your expectations. Our team takes pride in creating memorable stays and appreciates your acknowledgment.We hope that you will consider returning to stay with us in the future.Kindest regards,Your Crowne Plaza Team
ผู้เข้าพัก
ห้องสแตนดาร์ด เตียงคิงไซส์
เข้าพักเมื่อ พ.ย. 2025
ครอบครัว
4 รีวิว
6.5/10
โพสต์เมื่อ 14 ม.ค. 2026
When I was by the lobby, I noticed very strong smell out the kitchen. I didn’t like it. The room was big enough to have a pleasant stay. Was also clean.
แปล
คำตอบจากที่พัก: Dear Guest, Thank you for taking the time to review your stay.We are delighted to hear that your room provided ample space for a comfortable stay and met your expectations in terms of cleanliness. Our team works diligently to maintain high standards, and we appreciate your recognition.We sincerely apologize for the inconvenience caused by the odor you experienced near the kitchen area. Our staff is committed to addressing such issues promptly to ensure a pleasant environment for all guests.On a positive note, we hope you had the opportunity to enjoy our scenic views of the Rhine River and the nearby Rheinpark Center during your visit. These features are often highlighted by guests seeking both convenience and relaxation.Kind regards,Your Crowne Plaza Team
Haiou
ห้องสแตนดาร์ด เตียงคิงไซส์
เข้าพักเมื่อ ต.ค. 2025
ทำงาน
7 รีวิว
10/10
เลิศมาก
โพสต์เมื่อ 6 พ.ย. 2025
Good Good
แปล
ผู้เข้าพัก
ห้องเตียงคิงไซส์พร้อมวิวแม่น้ำ
เข้าพักเมื่อ ต.ค. 2025
ทำงาน
10 รีวิว
10/10
เลิศมาก
โพสต์เมื่อ 24 พ.ย. 2025
The hotel has great views of the river. And it’s accessible to the riverside. Behind the hotel has a mall for daily routine shopping. Everything is fine, hotel staffs are nice!
แปล
ผู้เข้าพัก
ห้องสแตนดาร์ด
เข้าพักเมื่อ มี.ค. 2025
ครอบครัว
25 รีวิว
4.5/10
โพสต์เมื่อ 23 เม.ย. 2025
The room was not very clean, I paid extra for queen bed and find out that they fixed 2 small single beds together
แปล
คำตอบจากที่พัก: Dear Sir,We are grateful for your feedback.We are sorry that your stay did not fully meet your expectations. Our housekeeping team operates under meticulous standards to maintain pristine accommodations for our guests. All our rooms are equipped with either a double bed (kingsize) or twin beds, and we would have been pleased to assist you with finding the perfect room configuration to suit your preferences.We value your feedback as it helps us enhance our service quality. We hope to welcome you back for a more satisfying experience in the future.Best regards,Your Crowne Plaza Team
luffyliu1989
ห้องเตียงแฝด
เข้าพักเมื่อ พ.ค. 2024
ทำงาน
28 รีวิว
10/10
เลิศมาก
โพสต์เมื่อ 16 ส.ค. 2024
It’s not in the downtown, but just along the Rhein river. There are Chinese restaurants and supermarket in the surroundings. Great.
แปล
คำตอบจากที่พัก: Dear luffyliu1989,Thank you for your enthusiastic feedback! We’re thrilled to hear that you had a great experience with us.We look forward to welcoming you back for another wonderful stay!Kind regards,Your Crowne Plaza Team
ผู้เข้าพัก
ห้องสแตนดาร์ด
เข้าพักเมื่อ ก.ย. 2024
คู่รัก
1 รีวิว
8.0/10
ดีมาก
โพสต์เมื่อ 4 พ.ย. 2024
Overall the trip was good. We visited out of season so the hotel was fairly quiet. stayed for 5 nights. Like a few reviewers have commented, we booked a queen/ double bed and upon arrival to our room discovered we'd been given the key to a twin room ( two single beds) however upon being informed of the error by my husband, we were quickly moved to another room that was spacious and had the most comfortable bed that I've slept in, in a long time. Parking wise, because it was out of season we were able to find on street parking with no issue and public transport was easy enough to access near by. We got the train into Dusseldorf and Koln during out visit. The gym is basic but enough if you want a quick workout and the pool is a reasonable size, you just have to watch out for other guests who think it's appropriate to take their phones poolside. The sauna has hot coals and was nice and hot, but the lockers in the ladies changing rooms didn't want to lock and one ate my coins. Food in the restaurant was nicely done but drinks in the bar a little pricey ( but I think most hotels are like that).
แปล
คำตอบจากที่พัก: Dear Guest, Thank you for this great review.We are delighted that you appreciated the comfortable bed, gym facilities, and the quality of our food. Our team strives to provide comfortable amenities and a pleasing dining experience, and it is rewarding to know we have succeeded in these areas.However, we apologize for the initial room allocation error and the locker issue in the ladies changing room. We understand how such inconveniences can impact your stay, and we appreciate you bringing these matters to our attention. Regarding the bar prices, we aim to offer a selection that reflects both quality and value, and we regret if you found the prices to be on the higher side.Nonetheless, it is great to hear that you found our hotel to be a tranquil space during the off-season and that our location facilitated easy access to public transportation for your visits to Dusseldorf and Koln. We also appreciate your comments on the pool amenities and hope you had a relaxing time at our sauna.We look forward to welcoming you back soon. Kind regards,Your Crowne Plaza Team
Jacov
ห้องซูพีเรียร์ เตียงคิง
เข้าพักเมื่อ ส.ค. 2024
คู่รัก
21 รีวิว
7.0/10
โพสต์เมื่อ 6 ต.ค. 2024
Usually Crowne Plaza is quite a bit more modern and updated. Staff seems inexperienced and not trained for 4+ stars, somewhat rude and takes very long to check in… Rooms are size wise good, bathroom on the old side but clean. Overall I would recommend staying in Dusseldorf itself, as this is quite far for a city visit traveller.
แปล
คำตอบจากที่พัก: Dear Jacov,Thank you for taking the time to share your feedback with us. We regret that your experience did not fully meet your expectations, especially regarding the service and the check-in process. We will address your comments with our team to ensure that we improve in these areas, as our goal is to offer the high standard of service that our guests expect from Crowne Plaza.We appreciate your positive remarks on the room size and cleanliness, though we understand that some aspects, like the bathroom, may feel outdated. Your feedback will be considered in our ongoing efforts to enhance our facilities.We acknowledge that our location may not be ideal for everyone, and we hope that despite the distance, we can welcome you again in the future and provide a smoother, more enjoyable experience.Best regards,Your Crowne Plaza Team
Ray72 O
ห้องเตียงแฝด
เข้าพักเมื่อ มิ.ย. 2024
ครอบครัว
22 รีวิว
5.0/10
โพสต์เมื่อ 21 ก.ค. 2024
Nothing special. Needs renovation. Cannot adjust aircon. Why 24 eur for carpark.
แปล
คำตอบจากที่พัก: Dear Ray72 O,Thank you for taking the time to provide us with your feedback. We appreciate your comments and are sorry to hear that your stay did not meet your expectations.We acknowledge your concerns regarding the need for renovations and the issue with the air conditioning. Please know that we are continually working on improving our facilities and will take your feedback into consideration for future upgrades.Regarding the parking fee, our rates reflect the costs associated with maintaining a secure and convenient parking facility for our guests. However, we understand that this may not always meet the expectations of our guests, and we will review this aspect of our service.Your feedback is valuable to us as it helps us improve. We hope to have the opportunity to welcome you back in the future and provide you with a more satisfactory experience.Kind regards,Your Crowne Plaza Team
ผู้ใช้ไม่ระบุชื่อ
ห้องสแตนดาร์ด เตียงคิงไซส์
เข้าพักเมื่อ ก.ย. 2023
ทำงาน
3 รีวิว
8.5/10
ดีมาก
โพสต์เมื่อ 29 ต.ค. 2023
Nice room and good service. Not many kind of food in cafe / restaurant. Breakfast is with many difference chooses.
แปล
คำตอบจากที่พัก: Dear Guest,Thank you for sharing your feedback with us. We're delighted to hear that you enjoyed your stay and found our accommodation to your liking. Providing excellent service is always our goal, and we're glad to hear that you experienced just that.It's good to know that you found our breakfast buffet to be very varied. We strive to cater to a variety of tastes and preferences to ensure a satisfying start to your day.We appreciate your feedback on the selection of food in our restaurant . We're always looking for ways to improve, and your input helps us do just that. Rest assured, we'll take your comments into consideration as we continue to improve our dining experience.Thank you again for your valuable feedback. We hope to have the opportunity to welcome you back for another enjoyable stay in the future. Kind regards, Your Crowne Plaza Team
D@viD
ห้องสแตนดาร์ด
เข้าพักเมื่อ ก.พ. 2024
ทำงาน
6 รีวิว
10/10
เลิศมาก
โพสต์เมื่อ 14 มี.ค. 2024
Nice location, close to the city center, great view and environment
แปล
คำตอบจากที่พัก: Thank you for your kind words! We're delighted to hear that you enjoyed our convenient location near the city center and the beautiful views and surroundings. We strive to provide a pleasant experience for all our guests, and we hope to have the pleasure of welcoming you back soon!
Missus O
ห้องเตียงคิงไซส์พร้อมวิวแม่น้ำ
เข้าพักเมื่อ เม.ย. 2025
ครอบครัว
39 รีวิว
10/10
เลิศมาก
โพสต์เมื่อ 18 พ.ค. 2025
Awesome hotel
แปล
คำตอบจากที่พัก: Dear Guest,Thank you for sharing your delightful feedback with us.We appreciate that you chose to stay with us and are glad to know your experience was memorable.We look forward to welcoming you back for another exceptional stay.Best regards,Your Crowne Plaza Team