Property location is very nice with very good dining options within 5 min walk .
The hop on hop off tour is 2 min walk .
The front desk staff was v nice .
Bellman was kind of useless and hardly ever there for assistance .
Worst part was the cleaning crew .
When we came back to the room after the whole day , bed was barely made , shreds were rumpled and comforter just thrown and smoothed over ,
Dirty disposable glasses were there with leftover morning coffee along with dirty napkins , the bath robe was still on the chair … it was a disaster ..expect much better from a 4 star property with such expensive room rates .
Stayed at grand Hyatt previous 2 nights .. amazing service , food .and cleanliness ..10/10 in everything .
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