Moxy Nashville Vanderbilt Area

Loved this hotel. Clean, staff was friendly and helpful. It was close to everything we wanted to do in Knoxville. Will stay again!!

The staff at Moxy was so nice and helpful. When my flight got cancelled they were more than accommodating and truly concerned about my situation of being stranded from the snow. I am also thankful to the staff for staying the night to offer one of the best customer service experiences in food and drinks that was able to do with the severe winter conditions. They ended up being the only facility open going into the night which I was truly grateful to be able to get a good warm meal and drink. Thank you to the Moxy staff who worked on January 15th!!

Great Hotel amazing staff..If you visiting Nashville this the hotel to stay at very clean an comfortable

No valet parking, no bell hop to help with bags, window shade wouldn’t come down, dirty glass in bathroom, no refrigerator in room. People were friendly. Loose area rug and slippery shower not helpful for handicapped.

Hotel is beautiful, room was spotless, staff very helpful and friendly, excellent customer service! They gave us two free drinks from the bar, which we used to purchase mocktail drinks. The parking was cheap, $30, compared to other hotels in the area. There are several good restaurants and shopping across the street and within walking distance. Safe area to stay. Will stay again :-)

Moxy is a very unique hotel. The lobby is great to hang out in. Service was a bit slow but everyone was friendly. The rooms however are just not functional. There are pegs to hang clothes but only a few hangers. Where am I putting my underwear? There is only one small bedside shelf to put anything on as well- it’s a minimalists dream room. Other than that the electrical was also messed up. To turn on the bathroom lights, you had to have the main light switch on. Meaning if you had to pee in the middle of the night? You have to turn the bedroom lights on. It was stupid. Speaking of the bathroom, the door was a barn style with semi opaque glass. Unfortunately if you are in the bathroom and someone opens the hotel door? Anyone in the hall is getting an eyeful because it’s right there! I get that my comments are about the design and it’s not for everyone. But our room specifically had a broken faucet in the shower; the handheld one was broken and couldn’t be hooked back into the wall. Also the opaque bathroom door wouldn’t stay shut. It was off level and just slid open the whole time- kind of annoying when you are trying to go to the bathroom. Finally, only one elevator was working all weekend. We tried to find the stairs to walk down but we never could find them. This place would be fine if I was 23 and not unpacking my suitcase. For the 40 crowd? We need to put our stuff places!!!

I had a lot of issues with this hotel. There were items that were broken and I never saw any evidence they were being repaired--especially the elevators--they were down one elevator the entire stay. There is a trashbucket under a leak in the hallway and no evidence anyone cares. The last straw is that I was quoted $10 per night for parking and charged $30 per night. They wouldn't listen to my complaint because I couldn't name the person who checked me in. The lobby is noisy. I started trying to work there while my daughter was sleeping upstairs and they crank the music up at 6 AM. They were kind enough to let me into the 'listening room' to be able to make a phone call.

The staff was super friendly and nice Loved the room that resembles a stable and really cool bathroom

Hallways and lobby area had only fair housekeeping. Room was fine except a chest of drawers are needed.