This was a lovely hotel in Napa. It was in a great location and there are several choices of restaurants within a short driving distance. The hotel was very clean as was the room. We had some noisy people above us (very loud walkers as you could hear every step). I would suggest the top floor. The staff was very friendly and helpful. There is a nice, large outdoor patio area with a gas fireplace and alot of conversation areas. The hotel was very updated. No laundry so we had to drive a couple miles to a laundromat to wash a few things as we had been on the road a while. A laundry room would have been nice. They do offer limited meals and they have a nice bar in the lobby. Several snack and drink items available to purchase.
This hotel has seen better days. I have not stayed there in quite a few years and wont be back. The platinum amex concierge made the resi for us and apparently booked a basic king. No problem it was a quick stay. We were only asked upon check in if we wanted a bigger room. Didn’t realize smaller room meant trashed room looking over the back alley. I could understand if the hotel was booked since we booked last minute but no, it was a Sunday night and dead. Why they would put any guests in that room unless at 100% capacity is beyond me. All i can think is for some reason the front desk agent didn’t like us. The room not only looked over the back alley but had major water damage. The wood floors are completely destroyed. Everything was worn out and best up. The chrome was chipping off the bathroom fixtures, gross grout in the shower. The walls in the hallways were all beat up too. I could go on. Bottom line, don’t stay here until they invest some money and make sure they dont stick you in a room overlooking the back alley.
This was our first stat at the Westin in Napa & will not be our last. It was recommended by a friend that had recently stayed there as well. I had called the day before our arrival to see if the possibility to check in early was an option. Our flight from home (Long Beach, CA) was arriving early in Oakland at around 9AM and we had a whole day of tastings ahead of us. The representative was so friendly on the phone and assured me that if I called when we arrived they should be able to accommodate and if not, they could hold our bags for us. Upon arrival, I was so impressed with the cleanliness and grounds of the hotel (as right across the street from the Wine Train if that's something you're interested in doing). Valet was friendly upon arrival also. We were able to be checked in due to availability of course, at 1030! Our room was on the ground floor facing the river, it was perfect. Bed/pillows were super comfortable, towels soft, etc. Love the complimentary coffee in the lobby in the mornings as well. The pool area was clean & well kept. The walking path is right outside of the hotel which was great for the morning/access to eats/spots in the area. Model Bakery is walking distance as well as the delicious Gott's and Fillipi's (which we ate at both after two long days of wine tastings!) The hotel is so centrally located- it was the perfect stay for us and our two days in Napa. Can't wait to return!
Husband and I came here for a relax-by-the-pool babymoon weekend right before the birth of our second baby. We had a nice time. What the hotel lacks in polish, it makes up for with really nice, helpful staff and decent amenities. Pros: - we were initially assigned a small, first floor, cave-like room facing the parking lot and the management was able to reassign us to a much nicer 3rd floor room facing the pool! This made a huge difference in the quality of our stay. - the rooms have fully operable windows which was amazing. Do great to capture the cool breeze at night instead of running the noisy, stuffy AC - Beautiful pool and nice loungey area with big towels and configurable shade structure. The pool was busy but not too crowded which was nice. Water was lovely and very clean!! -all staff were incredibly kind and helpful -free EV charging was an awesome and unexpected perk -decent free breakfast Cons - older, smaller rooms with awkward layouts. Not a deal breaker for me. - they could really improve the free breakfast with a few small tweaks: 1. Please provide real coffee cups. Drinking coffee out of paper is such a drag plus it's just super wasteful. 2. Would love to see some fresh, cut fruit options 3. Ice at breakfast would be nice. - Location is meh. Know that you will be staying off a pretty busy street in basically a business/office park. This was a fine trade off but something to be aware of going into your stay. - too many tip solicitations signs everywhere. Makes the hotel feel cheap This would be a great, economical place to stay for an out of town family visiting napa for a wedding.
We stayed on a Sunday night via ******* *Pros: Comfortable bed Clean room Plentiful towels 2 sink vanities Safe, robes & mini fridge (2 waters) Luxurious shower gel, shampoo & conditioner Free parking Breakfast was just slightly better than “continental” because it included made to order omelette & waffle Quick response via ******* messaging Quaint & inviting lobby Friendly front desk attendant Fresh baked cookies in the evenings Price of $195 is great price for Napa Walking distance to Napa valley distillery Tv has Netflix 24 /7 coffee & tea available *Cons Rooms are not soundproof. Other guests were up late & noisy at the patio. Door slams can be heard. The shutters didn’t close all the way. All in all, will highly recommend!
Had never been here so this was an adventure! Staff extremely helpful and pleasant. Lobby clean and inviting. Convenience to downtown and outlet stores spot on. Although the roundabout was a bit busy during commute time it quieted down substantially soon after 6 p.m. And even with the highway being fairly close by, the inside was quiet. The room was very clean, fresh, roomy, well appointed, comfortable with table to sit and eat indoors and also another out on your private patio. Fresh, soft robes provided. Deep tub in our room. Bed sooooo comfortable (hubby and I usually sleep separate due to loud snoring on his part but he was so comfy I heard nothing from him!). A/C worked well and was not too noisy at all. The only problem for me - and this is MY fault for not asking - was we were in a room next to the elevator. ACK!!! Were woken up at 4:15 a.m. and the loud 'Clunk!, Clunk!' continued throughout the morning. Bummer! Had I understood we were going to be sharing a wall with the lift, I would have asked for something different. Suggestion to management; luggage rack was rickety and needs a fix and it would be helpful to have the soap dispenser next to the sink instead of the lotion (merely a suggestion). We will recommend this establishment to our friends and neighbors and very much enjoyed our stay and thanks to all the friendly staff.
The place was gorgeous, well designed with attention to details. The breakfast area was beautiful and breakfast was great. The rooms have high ceilings with gorgeous fireplace. The room had a small fridge, ironing board, makeup removal wipes, hair dryer, little coffee machine, etc. I will definitely be back in that location.
Our stay was absolutely exceptional! We stayed in the Majestic Room, which lived up to its name with direct access to the outdoor pool, adding an extra layer of luxury to our experience. The room had a wonderfully romantic atmosphere, complete with a cozy fireplace and a relaxing jacuzzi, making it the perfect setting for a memorable getaway. Every morning, we were treated to a delicious breakfast, with a different selection each day that kept things fresh and delightful. The staff was incredibly helpful and attentive, ensuring that all our needs were met. The entire property was spotlessly clean, and we enjoyed peaceful, quiet nights in an extremely comfortable bed. A special touch was the delicious wine we received upon check-in, which made us feel welcomed right from the start. We couldn’t have asked for a better experience and highly recommend this place to anyone looking for a romantic and relaxing stay in the Majestic Room!