"The hotel room is quite spacious and the bed is also quite large. Since we were two friends staying there, the space was sufficient."

"The Wauwinet has an impeccable reputation but we were unfortunately quite underwhelmed with our experience. We stayed Oct 24-26 on the final weekend of the season, with the property closing down for the winter on our checkout day. While the property is lovely and so tranquil, we found the service to be greatly lacking and nowhere near 5 Star hospitality. Dining We dined at Topper’s for dinner on our first night, they had a limited menu given the “end of season” and we were so disappointed in the lobster roll and mushroom risotto. The lobster roll was truly sub-par, a handful claw meat without much flavor and the mushroom risotto tasted like a glorified Mac and cheese. We’ve had significantly better meals in Boston for half the price. We enjoyed breakfast at Topper’s both mornings and appreciated the coffee service and fresh croissants served for the early risers. Accommodations We were in a Bay View Queen and it was a lovely view, we enjoyed taking in the sunsets over the bay from our window. The bed was luxurious, comfortable mattress with divine Italian linens. Any hallway noise was easily heard which made the room less relaxing. Staff / Hospitality The front desk staff was not very welcoming and the one time I asked for something - a reusable water bottle replacement since housekeeping removed ours - they didn’t even deliver. We tried to order the complimentary popcorn and all of the service lines (front desk, concierge, room service) were busy on multiple occasions. While the 4-5pm complimentary port & cheese in the library was a nice touch, we couldn’t believe the staff didn’t refresh the cheese platter and it was nearly empty at 4:25 and stayed empty the entire hour. The final straw was the housekeeping staff loudly clanging and speaking outside our room at 7am on the final day. It really felt like our presence was an inconvenience and that they couldn’t wait for the guests to leave so they could close down the resort. A bright spot was the friendly, punctual and kind shuttle drivers. We enjoyed that amenity greatly and felt those drivers embodied the hospitality we would expect from a resort of this caliber. We do understand that it was nearly the offseason but that isn’t an excuse to phone it in when there are still paying guests enjoying the property, I would have expected more from a 5-star property with a five-diamond rated restaurant."

"We had to book a last minute overnight stay in Nantucket due to bad weather & canceled ferries back to Hyannis. It can be tough when you’re traveling as a family of 4 to find enough space for everyone to have a bed for the night. But this beautiful home offers a large studio on the top floor with 2 twin size beds on one end and a king bed on the other end of the room. There’s a large bathroom with a walk in shower and a large sink & mini fridge. The beds were very comfortable with luxury linens and blankets. The hosts Forrest & Giuseppe were extremely hospitable and accommodating for our stay. We would love to return for a longer stay since this home is less than a 10 min walk to the ferry & very close to all restaurants and shops!"

"We stayed at the Nantucket Hotel & Resort from December 29–31, 2025, and it was one of the most memorable experiences. During our stay, my partner Matt and I got engaged at the hotel, and the entire team went above and beyond to make the proposal incredibly special and seamless. From the moment we arrived, the service was exceptional. The staff were warm, attentive, and genuinely excited to help create a once-in-a-lifetime moment for us. A very special thank you to Sarah, Kate, Nicole, Angel, and Sophie, who each played a role in making our stay feel so thoughtful and personal. Kate and Sarah were wonderful in helping capture the moment with photos. Every detail felt intentional, and it was clear that the team truly cared about making this experience meaningful for us. Beyond the proposal itself, the hotel is beautiful, comfortable, and impeccably run. Even during the winter season, it felt warm, welcoming, and festive. The setting, service, and overall atmosphere made it the perfect backdrop for such an important milestone in our lives. We cannot recommend the Nantucket Hotel & Resort highly enough. We will forever associate this place with an incredibly happy moment and look forward to returning in the future. Thank you for making our engagement so unforgettable. — Stephen & Matt"

"Well thank you for great 3days getaway. The Inn is filled with warmth, style and charm and the common area on each floor is the icing on the cake. Breakfast was well thought out and displayed perfectly. Great conversation and recommendations to restaurants. Your attention to details shows all over the inn. Thanks to you and your team for a memorable stay. Look forward to see you again soon."