Beautiful place, however the room’s air conditioning is a bit too weak even turned in full n felt a bit hot
แปล
คำตอบจากที่พัก: Thank you very much for your time to have shared your valuable comments. Once again, we would like to express our sincere apologies for your previous stay experience. We have verified with the relevant departments and immediately took corrective measures. We hope to get your understanding on this matter.Once again, we would like to express our sincere apologies to you and I sincerely mean that.We are looking forward to serving and meeting you in person in a very near future. Thank you!Best Regards
Missus Gee
ดีลักซ์วิวเมือง-เตียงคิงไซส์
เข้าพักเมื่อ ต.ค. 2024
ครอบครัว
4 รีวิว
9.0/10
ยอดเยี่ยม
โพสต์เมื่อ 10 ธ.ค. 2024
Room
Room came with a beautiful view and the rooms here were above level 37. Downside was the air conditioner was centralized and no way to adjust the temperature. Our room was very warm and stuffy in a cold winter night. After speaking to the front desk, they offered a change of room, which was definitely way better than the first room.
Location
20 mins car ride from Nanjing south station. A huge mall with many offerings, including an indoor playground for kids, could be reached within 5 minutes walk.
Breakfast
Great international spread with the usual stations - egg, salad, noodle, pastry, fruits, etc.
Service
Concierge at level one was very helpful! Proactive is offering assistance.
Pool
Temperature was alright during the winter. Although the water looks clean, our daughter had a stye on the eye after a swim.
แปล
คำตอบจากที่พัก: Thank you very much for your time to have shared your valuable comments. Once again, we would like to express our sincere apologies for your previous stay experience. We have verified with the relevant departments and immediately took corrective measures. We hope to get your understanding on this matter. Once again, we would like to express our sincere apologies to you and I sincerely mean that. I look forward to serving and meeting you in person in a very near future. Thank you! Best Regards
ผู้ใช้ไม่ระบุชื่อ
ดีลักซ์วิวเมือง-เตียงคิงไซส์
เข้าพักเมื่อ ธ.ค. 2024
คนเดียว
149 รีวิว
10.0/10
เลิศมาก
โพสต์เมื่อ 24 ม.ค. 2025
Great stay! Clean rooms, friendly staff, and a convenient location. Would definitely recommend.
แปล
คำตอบจากที่พัก: Dear guest, we would like to thank you for choosing our hotel as destination. The Service concept of our hotel is Turning Moments Into Memories. We are very glad to hear you had a joyful stay with us. We are looking forward to see you again.
Ms Hotelier
ห้องดีลักซ์ - วิวแม่น้ำ (เตียงคู่)
เข้าพักเมื่อ ธ.ค. 2023
ทำงาน
28 รีวิว
9.5/10
สุดยอด
โพสต์เมื่อ 8 ม.ค. 2024
Bath tub was awesome and bedding was super comfy. Also, hotel staff went another mile in preparing cake, fruits, chocolate and a little gift as it was my birthday. Breakfast was comprehensive and the scrambled eggs were exceptionally good. Waking distance to a new high end mall that opened only a few days ago and super close to the metro line 2 and 10.
แปล
คำตอบจากที่พัก: Dear guests, thank you for choosing to stay in Nanjing Golden Fairmont Hotel, we feel honored, and we also look forward to receiving your 5 points praise, which is the biggest recognition and support for us. We will continue to work hard, make continuous progress, and provide you with better warm and thoughtful service, looking forward to your next stay!
Sir Eric John
Pleasant Goat And Big Big Wolf Family Twin Room
เข้าพักเมื่อ เม.ย. 2024
ครอบครัว
10 รีวิว
9.0/10
ยอดเยี่ยม
โพสต์เมื่อ 5 ก.ค. 2024
The hotel was fine however, the room we booked (the child room with toys etc) might have been a bit dusty and as a result my son had an asthma attack. It is obviously impossible to know exactly what the trigger was but we have had a similar experience in another hotel that had carpets in the rooms and we believe the excess dust in the carpets and less than adequate ventilation does increase the risk for asthmatics. This being said, the hotel stay was great and we were having a great time until my son’s asthma played up. I would still recommend this hotel and would like to go back in future, particularly to their dinner buffet…fantastic meal!
แปล
คำตอบจากที่พัก: Dear guest, we would like to thank you for choosing our hotel as destination. The Service concept of our hotel is Turning Moments Into Memories. We are very glad to hear you had a joyful stay with us. We are looking forward to see you again.
Navid
ดีลักซ์วิวเมือง-เตียงควีนไซส์
เข้าพักเมื่อ มี.ค. 2024
ทำงาน
1 รีวิว
10.0/10
เลิศมาก
โพสต์เมื่อ 15 เม.ย. 2024
I would like to recommend you to stay here since you can experience a pleasant stay.
แปล
คำตอบจากที่พัก: Dear guest, we would like to many thanks for choosing Fairmont Nanjing as destination. The Service concept of our hotel is "Turning Moments Into Memories." We are very glad to hear you had a joyful stay with us. We are looking forward to see you again.
Traveler-Family
ดีลักซ์วิวเมือง-เตียงควีนไซส์
เข้าพักเมื่อ มิ.ย. 2023
ครอบครัว
20 รีวิว
9.5/10
สุดยอด
โพสต์เมื่อ 13 ก.ค. 2023
Great stay, great staff, in a beautiful area, there’s a good smell everywhere!
Amazing hotel, very convenient near exhibition. Huge breakfast with good western food. Good value for the money
แปล
คำตอบจากที่พัก: Dear guest, we would like to thank you for choosing our hotel as destination. The Service concept of our hotel is Turning Moments into Memories. We are very glad to hear you had a joyful stay with us. We are looking forward to see you again.
I enjoyed the hotel suite. It was a bit smaller than most suites I've stayed at. However the staff was chefs kiss. They were helpful and attentive to our needs.
แปล
คำตอบจากที่พัก: Dear guest, Thank you for choosing the Fairmont Nanjing! Thank you very much for taking the time out of your busy schedule to give us thoughtful feedback. We are pleased to learn that you are satisfied with this stay and we are honored to receive your praise and affirmation. Thank you again for your patronage. We sincerely look forward to your next visit!
Jaekel Udo
ห้องดีลักซ์ - วิวแม่น้ำ (เตียงคู่)
เข้าพักเมื่อ ส.ค. 2023
หวานกับคู่รัก
6 รีวิว
10.0/10
เลิศมาก
โพสต์เมื่อ 29 ก.ย. 2023
Can only say good hotel
แปล
คำตอบจากที่พัก: Dear guest, we would like to thank you for choosing our hotel as destination. The Service concept of our hotel is Turning Moments Into Memories. We are very glad to hear you had a joyful stay with us. We are looking forward to see you again.
ผู้เข้าพัก
ห้องเอ็กเซ็กคิวทีฟ 2 เตียง
เข้าพักเมื่อ ก.ค. 2022
ทำงาน
22 รีวิว
10.0/10
เลิศมาก
โพสต์เมื่อ 8 ส.ค. 2022
Thank Casey at the executive lounge for providing me with an excellent stay experience. Janner and Hanan in the lounge also left a good impression on me. Amy Luo, the duty manager, is very serious and dedicated.
แปล
คำตอบจากที่พัก: Dear guests, Thank you for choosing Fairmont Nanjing ! The Fairmont Hotel has always been committed to creating a wonderful experience for every guest with the service philosophy of "unforgettable moments". Thank you very much for taking the time to share your stay experience with us, we hope to have the opportunity to serve you better in the near future! Thank you again for your patronage, we sincerely look forward to your visit again!
Danny
ดีลักซ์วิวเมือง-เตียงคิงไซส์
เข้าพักเมื่อ ธ.ค. 2023
หวานกับคู่รัก
33 รีวิว
8.0/10
ดีมาก
โพสต์เมื่อ 16 ก.พ. 2024
Good for date
แปล
คำตอบจากที่พัก: Dear guest, we would like to thank you for choosing our hotel as destination. The Service concept of our hotel is Turning Moments into Memories. We are very glad to hear you had a joyful stay with us. We are looking forward to see you again.