Wasn't expecting much based on the room rate, but was very pleasantly surprised. Modern, new or recently refurbished, spotlessly clean, centrally located, value for money. Comp drip coffee (incl decaf) 24/7 avail in reception. The receptionist Ankush was very professional and efficient. Not once did I see him on his cellphone, he was always present, waiting to help anyone that came into reception. (impressive in this day & age 😏) Very comfortable stay, thank you.
萬怡酒店是迄今為止在加拿大住過的性價比最好的酒店!房間面積大,乾淨整潔!房間整體風格簡約時尚,設施齊全!酒店一樓的餐廳環境不錯,價格合理,服務態度非常友好!地理位置優越,離海邊百米左右,周圍餐館和購物場所遍佈,治安狀況良好,停車也非常方便。
The Courtyard by Marriott is by far the best value for money hotel I have stayed in in Canada! The room is large, clean and tidy! The overall style of the room is simple and fashionable, with complete facilities! The restaurant on the first floor of the hotel has a nice environment, reasonable prices, and very friendly service! The location is excellent, about 100 meters from the seaside, surrounded by restaurants and shopping venues, the public security situation is good, and parking is very convenient.
The hotel is in the prime location, has a lot of restaurants nearby and our room is facing the harbour which is great. The public area of the hotel is a bit old and improvement is required on cleanliness, but the room itself is clean, bright and relatively modern. The car park is always full and we have to park our car at the public car park near the hotel and get refund when we check out.
It was descent overnight stay. There is a reno going on, so don't expect a fancy environment. Staff was helpful when I needed it. Room was clean. Third floor is the best in the hotel. Breakfast was okay. Coffee, muffins, fruit, etc. Good for one or two days. Not for a long stay, at least for now.
Spent 2 nights here over the Easter Weekend. Very friendly front desk staff and the room was clean and the bed very comfy. The following are observations and NOT complaints. - there is nowhere to lock up your valuables. Having had a theft from another hotel in town, this was a concern of mine. -instead of a key card, you’re given, upon check-in, a small piece of paper with a code for the main door (for after hours entry) and you provide your own set of number for your press button room door lock. I found it helpful to take a screen shot of all this with my phone in case I lost the piece of paper. It is small, y’all! - there is no dresser to store clothes. There IS a rack with hangers but for items like underwear and shorts, etc, you will need to use your suitcase. - the room is equipped with a kitchen ( microwave, mini fridge, coffee maker) but is lacking in cutlery and dishes. - to accommodate the idea of using the space as an eating area, there is a breakfast bar and 2 stools but the room’s layout is awkward and would be hard to use. - there is a lovely little patio area available and you could eat out there but due to the rain, I was unable to use it. - I was fine with the next-to-zero counter space in the bathroom, but if you have a lot of toiletries, this could be a challenge. -there is no way to turn the shower on from a distance i.e. without getting under the shower head, due to the sliding shower door orientation. - the room was decorated quite nicely and I was very comfortable here. I am a light sleeper and the room is most definitely not soundproof so I was happy to have my earplugs and white noise app! This is meant to be an informative review, Not negative at all. The price was good and I enjoyed my stay.
Just a kilometer or two from the downtown core, the Grand Hotel is nestled near the malls and restaurant area. We were 3 (senior) sisters, one of whom was scheduled for eye surgery. Though we arrived just past noon, we were able to check in. The patient was able to nap as this is a quiet area. We chose an upgrade, a slightly larger room with a fireplace with a juliette balcony. Parking was convenient, right below our window. It was Valentine's Day! and we couldn't get a dinner reservation in any nearby restaurants. We declined the Sweetheart Special at the Grand as it was a bit pricy. Susie, the dining room hostess, asked the kitchen to accommodate us. They created braised ribs, mashed potatoes and vegetables for $45pp. Fair value and good food. The dining area is set up for quiet chat and eating, with a decor that absorbs the sound and pleases the eye. The room also had a frig and microwave. The shampoo and conditioner were exceptional quality. We had no issues and will stay again when the sister gets her follow up surgery. The desk clerk was courteous and accommodating, esp with our early check in. The total for an overnight stay for 3 people was less than $200.
This complaint involves a very troubling incident that took place at the Qualicum Beach Inn, Vancouver Island, on May 17th. We were assigned Room 105 when we initially booked into the hotel and paid $550.00 for our two night stay. First impressions of the room was that it was kinda dirty and not recently made up. Further inspection bore this out. Obvious that the floors had not been cleaned. The sheets on the first bed had not been changed as evident by the hair and flakes of skin on the sheets. The inspection of the second bed revealed something much more disgusting that we have never encountered on all our years of travel. There were several large brownish stains on the bottom sheet that appeared to be some type of bodily fluid. This was totally gross and could have posed a serious health hazard if the stains had contained an active pathogen of some type. We immediately reported this to Brad, the night manager, shortly after 8:00 PM on the 17th. Brad was rather muted in his response. He showed little emotion and did not offer an apology of any kind. He did acknowledge that this was not acceptable. I was very upset and told Brad I wanted a clean room. He gave us another room on the second floor for the remainder of our two night stay. We are very disappointed and upset how this whole situation was handled by Qualicum Beach management. The hotel took the position that the replacement room on the second floor was considered an upgrade which represented adequate compensation for our inconvenience. We never requested an upgraded room. We were puzzled by the hotel’s indifference to our outrage over the unsanitary conditions in the room. We were both very upset and distressed by the lack of an empathetic response to our situation. Most reputable hotels would have bent over backwards to make sure we were taken care of. Instead, we get ‘attitude’ from Brad and No Apology. The reality is that the Qualicum Beach Inn dropped the ball on this one. Disgusting dirty room, poor customer service and attitude. To address our concerns we expect an apology from the Qualicum Beach Inn and monetary compensation for our stress, anxiety and inconvenience caused by this incident. We sent a detailed email on May 22nd with photos of the soiled sheets to the General Manager, Irina Ciumac, outlining the basis of our complaint and our expectations for a resolution. We have not received a response of any kind from the Qualicum Beach Inn regarding this incident.
ผผู้เข้าพักI can’t say enough great things about this resort! First of all, the team there is truly amazing! I stay here for business on a regular basis and they truly make me feel at home. The hotel is extremely clean, the restaurant is amazing and all the staff are very friendly! I wouldn’t stay anywhere else in Parksville or Nanaimo! The boardwalk is just the icing on the cake!
I had stayed at this motel in July for 1 night under the Air B and B and loved it. It was peaceful and where as we had neighbours on both sides, (one side had a family with young children.) Both were quiet and respectful of the space. Yes the place does need some repairs and painting but I saw that they were working on it so I was fine with that. Because of my experience in July, I took my older mother there for 2 days in August for some R and R due to some hard stuff going on in our family. Sadly that experience was very different. Lets start with the positives Location: Great location with the beach steps away and the boardwalk for walking, riding or jogging Free mini golf, A nice big grassy field in front with fire pits, volleyball net and swings. Lots of space for kids and families to roam around. Kitchenette; A full size fridge and very well stocked with appliances. Comfy beds Sadly, there were many CONS: Inside, our room had a broken patio door latch but I could use my thumb to lock it. When I went to report it the next morning, I was informed that there was a lock at the bottom to use. We should have been informed of that when we checked in. The bathmat was disintegrating and did not stick to the bottom of the tub and bits were coming off. I reported that the next day and was informed that “they would find me a new one if they had one”. We did receive a brand new one later that day. On one of the beds, the bedskirt was thrashed. It looked like a cat had ripped it apart. Boundaries: When we arrived, we had a family on one side that had a lot of people including young children and they spilled into our area a bit. The chairs were set up in a way that some people were looking directly at us whether we were inside or out. We chose to eat inside with the curtains closed as we did not want to be continually stared at. Later we had gone off and when we came back, the young children had left stuff on our picnic table and the adults allowed the children to ride their bikes on the cement patios right outside the patio door. The kids would stop in front of our door and stare at us. I don’t blame the children as they were young but no one stopped that behaviour. I love that the motel is family friendly and there is lots of room for the kids to roam. But that does not mean right outside our door in our patio area. Not sure that management could have done anything about that. Noise: We did go out later as the family had left for a while, but the other neighbours were very loud outside and smoking on the patio as well. Smoking anything is supposed to be 3 meters away. The smell drove us back inside. They woke us up around 1am both with loud voices in the next room and there was yelling and screaming in the parking lot along with horn honking and a motorcycle reving for a good few minutes. As there is no staff after midnight, they couldn’t have dealt with the situation anyway. Thankfully, we were leaving the next day otherwise we would h
ผผู้เข้าพักI really enjoyed my time at The Tide’s Inn Parksville. Quiet, very comfortable mattress and pillows. The staff were beyond reproach! Excellent service. Perfect for my pet. We enjoyed the fire pits and close proximity to the beach and services. Well done!
Stayed here for 2 nights on our way up Island on a week long trip. Had our 2 small dogs. We were so pleasantly surprised as we had read some bad reviews after booking. Possibly we stayed after a renovation. Dont know, but our room was spacious, bright and had very comfy beds and pillows, a little frig, micro and Kuerig. Nice big towels..(a MUST at a hotel at this price) everything very clean. A GREAT shower! Continental breakfast. I loved no carpets, having dogs, though they are well trained, but you never know. If I have and complaint it would be the lighting, which is recessed. No way to choose to light the beds only for reading and the bedside lamp is useless for that purpose. We love Parksville and would stay again, and would recommend.