Most of the staff were friendly and accommodating. The room was clean. We needed extra towels and blankets and the night staff was mostly helpful in this way. The beverage machine was out of water - frustrating. The foyer should have a water dispenser or jugs of water with lemon and cucumber and ice just to help patrons feel more welcome and important, rather than a sink and tap that doesn't get cold. Continental breakfast was simple but adequate. The hallways are a bit confusing as the building is an odd shape. Couldn't figure out how to get inside from any area of the parking lots without having to walk the entirety of the outside of the building to the front doors.