Pullman Nairobi Upper Hill

My solo travel for business. The surrounding is safe with excellent security precaution. The room and hotel is clean. In-room food is good too. Prompt email reply and excellent service.

I booked a 2-night stay over Saturday and Sunday while waiting for my 1am flight on Monday. I had just returned from a safari and was extremely tired, hoping to get some rest. Unfortunately, starting around 4am on Sunday, there was a lot of noise coming from the room directly in front of mine. It appeared to be a group occupying multiple rooms, shouting and moving between them. I called the lobby twice, and while the receptionist was kind and responsive in contacting the group, the noise continued, and I eventually gave up on trying to sleep. Later that afternoon, the tap and shower in my room stopped working. I had to call again to have it fixed, and even after it was restored, there was no hot water. I had a VERY cold shower. That said, I genuinely appreciated the food and the aesthetic of the property—the African artifacts in the hallways and the soaring ceilings made the place feel very special. It’s the kind of atmosphere I’d love to return to. However, because of the disruptions and inconvenience I experienced, I don’t think I’ll be coming back unless necessary.

We are happy with the hospitality !

Good value

i like this hotel

乾淨衞生 地點方便 安全非常好 肯尼亞這次出差選的最性價比高的酒店 到市場方便 安保人員和酒店安保非常到位 酒店大堂很有風格 很多當地的人來搞慶祝

設施：設施還可以，沒有那麼新，但是健全，可以溜達的地方還不少。 服務：服務很棒，每個服務員態度都很好，每天都會開開心心的接待每一位客人。早餐很法式，冷餐居多。 環境：環境很漂亮，門口的三角梅和不知名的樹都很漂亮。

整體可以，適合出差，服務和餐食都到位

不太乾淨，床很硬，睡不好，早餐非常貴而且沒有什麼可以吃的