ฟอร์จูน วอล์กเวย์ มอลล์, ฮัลด์วานี - เมมเบอร์ ไอทีซี โฮเทลส์ กรุ๊ป

Good Hotel. Value of Money

A very bad hotel for stay.. as I have asked by friends to stay with them as it was the only brand hotel in Haldwani …. But don’t think they are working as a brand they are only using the brand names.. They have cheated us in the rooms rates as they offered me some other rates and charged other rates.. they told us room was suite but room provided was base category after telling them that room should not be upgraded as we required base category room. They also don’t have the manners how to talk with guest are booker specially front desk team and there GM/ operation manager who is managing the hotel or staff…. I will not recommending this hotel..

Perfect hotel excellent experience room dining food is mouth watering and from front office staff all staff manager excellent Ms Geeta mr pradeep ms Himanshu all good

It was nice stay good hospitality peculiar test of food Recommendations to all mu colleagues and friends Geeta and Himanshu from front office are very cooperative Restaurants staft mr. Bhupendra also good kind person Anil bijlwan

Geeta and Himanshu’s service at Fortune Hotel Haldwani has been truly commendable. Their professionalism, warm hospitality, and attention to detail made the experience smooth and pleasant. They handled every request with a positive attitude and ensured a high standard of service throughout. A sincere appreciation to both for their dedication and excellent work. 👏✨

A friend and I stayed our first 3 nights in India at the Fortune Walkway Mall Hotel in Haldwani. We were generally pleased with our stay. We especially appreciated the entire hospitality team: manager, front desk, security, restaurant, housekeeping and maintenance staff. Our 5th floor room faced away from the busy Nainital Road and had a pleasant view of a nice neighborhood, a small farm, and wooded hills. Restaurant food quality, service, and view were excellent. Two problems came up: First, the shower was not draining properly on day 1, but a staff person fixed the drain after my friend took a shower standing in water. Second, we had some unwanted noise in the evening hours, apparently from multiple other guests playing music loudly late into the night. After some sleeplessness the first night lasting after midnight, we visited with the manager. On nights 2 and 3, similar noise was heard but as the manager suggested, we called the front desk at 11pm and the noise got much better. I noticed that many of the other hotel guests were younger people than we two older Americans. Thank you hotel staff for helping to make our visit to Uttarakhand a mostly enjoyable one!