Jacqueline Ann
17 ธันวาคม 2023
The room has a smell in the fabrics that isnt good and doesnt change (half way through our 7 day stay my clothes smelled just like it). Beds are hard, pillows are small and lumpy (woke every morning hurting). Room is old, rusty, dirty, dated, and has not safety features like grab bars for getting out of the shower/tub surround that has been replaced with an insert (makes it extra tall). We were aware that they don't off a free standing shower option, just didn't expect the tub ledge to be so tall with nothing to grab on too. We didnt feel comfortable in barefeet in the room so we kept socks and/or shoes on at all times. The front desk staff at check in said nothing about our stay, the amenities offered, etc. Just wanted card and IDs. Maid service stops at 9am so dont plan on trying to sleep in. The TV remote didnt work well, werid channel system so if you wanted to go up a channel it would take you to 77.3 then 77.6, it would often skips channels while trying to scroll too (no guide & some fuzzy). The lights on our nightstand didnt work and there were no plug-ins by the nightstand. The little cafe/coffee shop closed at noon everyday so we had to use the vending machines to purchase a water or soda. All pepsi machines on all floors stole money from us (9,6,3 and the pool area). The card reader on the machines also don’t work. The front desk doesnt offer water or sell any drinks so without a car we felt very stuck. Didnt enjoy it!
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