The hotel is centrally located and is great for visitors who want to shop, dine out and see the delights of mumbai. Comfortable and hygienic rooms. Staff is very attentive, helpful, resourceful. the hotel is centrally located, making it an excellent choice for visitors looking to shop, dine out, and explore the vibrant attractions of mumbai. It offers comfortable and hygienic rooms, complemented by a staff that is attentive, helpful, and resourceful, ensuring a pleasant and hassle-free stay.
Theory 9 was the best find. The check in was smooth. The rooms were clean and comfy. The snack box was a good surprise. The toiletries provided were top quality. The building is well located and a safe locality. Highly recommend this place.
All the staff were extremely helpful and their customer service was excellent.
Checking in and checkout was easy.
The breakfast was good and the staff there could not do enough to make it a good experience.
***n was exceptional and must be commended on making all the guests feel comfortable.
The food was delicious and staff in the restaurant were good too.
Overall a great experience.
Excellent hotel for stay. Friendly staff, great ambiance, tasty food, comfortable stay, nice and clean rooms & washrooms and nearest to the us consulate. Overall it was great experience. Must recommend.
ผผู้เข้าพักOur recent stay at JW Marriott Mumbai Juhu was marked by contrasts, but ultimately the positives outweighed any shortcomings.
Upon arrival, we encountered some hiccups with room allocations, which resulted in having to move between rooms multiple times within the first few days as we tried to get 2 rooms together. This was a bit disappointing as we had hoped for a smoother start to our stay. However, once settled into our proper rooms on day three, we found them to be comfortable, albeit starting to get a tad dated we felt. Although we had 2 Seaview rooms, due to the hotel layout and depending on where your rooms are located, you may only get a restricted partial sea view, which I must say was a bit of a let-down.
The true highlight of our stay undoubtedly was the breakfast experience at Lotus Cafe. It was nothing short of exceptional, with an array of options that left us spoilt for choice. The live stations where chefs prepare customized orders were excellent, ensuring each meal was tailored to our liking. The service during breakfast was exemplary, with attentive and friendly staff catering to our every need. Although, when it gets very busy, our orders were occasionally forgotten. However, the overall quality of the food and service compensated for these minor lapses.
The hotel's location is a major plus point. It's just a short walk away from Juhu Chowpatty, which allowed us to explore the vibrant surroundings and indulge in some authentic street food. For movie fans, a visit to Amitabh Bachchan’s house (“Jalsa”) is also a short walk around the corner.
Final minor thing was we weren’t offered their special welcome drink which I believe is customary. I think this was because we arrived early in the morning, but it would have been nice to be offered this for this calibre of hotel irrespective of the time.
In summary, while there were initial challenges with room allocations and occasional lapses in service, the unparalleled breakfast experience and convenient location make JW Marriott Mumbai Juhu a standout choice for travellers seeking a memorable stay in Mumbai.
KKusalka HerathMy stay at the Radisson Mumbai had its ups and downs. The room was comfortable, but the ongoing construction was a major issue. The noise was persistent, and on one day, the hammering was so loud, it was right next to my room, making it impossible to rest or sleep properly.
A particularly frustrating experience was at the GOMA restaurant. We ordered a course meal and specifically asked about portion sizes beforehand, being told that each portion would be suitable for one person. However, when the food arrived, the portions were large enough for more than two people. We had to cancel the main course and other dishes as we couldn’t finish the earlier ones. Despite this, we were charged for the entire course. It's the restaurant’s duty to accurately inform guests about portion sizes, and this miscommunication led to an unfortunate dining experience.
That said, the staff in other areas truly stood out. Shivam and Vijay from the restaurant were incredibly attentive, always remembering my regular orders and ensuring I had my coffee packed when I was rushing to work. Jaytin from Musafar Restaurant was a big help with packed lunches, always providing us with delicious food and paying close attention to our preferences. Arjun from in-room dining was consistently polite and friendly, making every meal delivery a pleasant experience.
While the hotel had its challenges, the efforts of these staff members helped improve my stay.
ผผู้เข้าพักThe location is good, there are some restaurants around very good, and the overall service of the waiter is very good. The hotel's exterior facilities look okay, but the hygiene is very poor, the sheets and quilts are not clean, and the contact has replaced a new one, which is not good. The sofa has mold in the corner, the whole guest room and hallway are moldy smell, will not come again, cheap is really a problem.
ผผู้เข้าพักIt was a good experience to stay in hotel orchid inn. All the facilities were nearby the hotel. The services of hotel was quite good. Cleanliness was utmost and the behavior of staff was polite and good.