I am asthmatic, and with the first room that I checked into, their was a heavy ”air freshener/cleaning agent” in the air, and I could not get it out with A/C or opening the window, and it was giving me problems. I asked for another room, and they showed me another, with much better air quality. The room was clean, comfortable, and met all my needs. I also was very early and exhausted from a flight, and I was given early check in (small fee) and I also opted for late check out the next day (small fee), which they obliged without issue.