I can not understand the many good reviews before for this hotel.
The room was cold amd smelly and uncomfortable.
The breakfast was a joke the gym is really horrible .
The staff tried to be kind but they were bothering us instead of making our stay more comfortable .
There were too many flies in the room as we moved in. This hotel is just an avarage hotel on the beach , doesnt deserve more than 2 stars from 5. One is sure we will not come back again.
Earls family hotels always go above and beyond during our stay. We return to our family-friendly hotel after 7 years and everything was exquisite. A great selection of scrumptious food was available during our stay. I highly recommend Earls reef Bentota for a relaxing family-friendly holiday. We are looking forward to seeing you again. Special thanks goes to Miss Thenuri, Miss Oshani, and Mr. Prasad checking and making sure our stay was smooth.
แปล
6/7
คำตอบจากที่พัก: Dear Valued Guest, We are very much thankful for your detailed review of our property and stay of the Hotel Earls Reef .I hope that you will be back and we are happy to serve you again and again. Best regards.
Roshima K
เข้าพักเมื่อ ago 2024
ครอบครัว
5.0/5
เลิศมาก
โพสต์เมื่อ 31 ago 2024
We had a wonderful stay at Earl's Reef Beruwala! The staff were excellent and very friendly, making us feel welcome from the moment we arrived. Our room had an amazing sea view, and it was clean and tidy. The pool was fantastic, and we enjoyed relaxing by it. The hotel staff were also kind enough to arrange a cake for my father's birthday, which made our stay extra special. We had a great experience and would highly recommend this hotel
แปล
คำตอบจากที่พัก: Dear Valued Guest, We are very much thankful for your review of our property and stay of the Hotel Earls Reef. Your review gives us an idea that you have used all most all the services of our hotel and you were delighted of our services. I hope that you will be back and we are happy to serve you again and again. Best regards.
Rajeew A
เข้าพักเมื่อ ago 2024
ครอบครัว
5.0/5
เลิศมาก
โพสต์เมื่อ 28 ago 2024
Their Staff is very friendly.We went here to celebrate our wedding anniversary.they gave us maximum support for this celebration. About Buffet : They serve us Indian foods and Asian foods as well. Pool : They Have 4 Feet Swimming pool but it is only big enough for a few people.
แปล
6/8
คำตอบจากที่พัก: Dear Value Guests, It was indeed a pleasure to having you at Earl’s Reef and we thank you for sharing your encouraging feedback through Trip Advisor. It is our earnest endeavor to ensure that our guests enjoy a memorable experience, overall product, amenities, service and personnel have left you with a favorable impression. We look forward to the pleasure of welcoming you back.
Parimalendran R
เข้าพักเมื่อ ago 2024
ครอบครัว
4.0/5
ดีมาก
โพสต์เมื่อ 21 ago 2024
improve indoor activities. Need to fix the gym. The food was good along with the food presentation. The room was cosy and the swimming pool is nice. The beach view from the room balcony is breathtaking. The sea breeze in the morning is very soothing. Excellent service.
แปล
คำตอบจากที่พัก: Dear Guest, It was indeed a pleasure to having you at ‘Earls Reef ‘and we thank you for sharing your constructive feedback.Also we apologized for the inconvenience happens with renovations of our gum. We place a lot of importance on how our valued guests experience their stay with us. Look forward to you returning if at all possible.
Malka B
เข้าพักเมื่อ ago 2024
ครอบครัว
5.0/5
เลิศมาก
โพสต์เมื่อ 21 ago 2024
Nice place and nice staff also good food they served within our stay. And they arrange nice small birthday celebration for our daughter with short notice thanks for it again.. the swimming pool is also suit for our childs as not much deep therefore they able to manage without our help.
แปล
คำตอบจากที่พัก: Dear Value Guest, We are very happy to learn that you had a wonderful stay and you considerations of our services and out TEAM. Your feedback is very motivating and inspires the team to strive harder towards excellence. We look forward to the pleasure of welcoming you back at Hotel Earls Reef. Warm Regards,
lakmal G
เข้าพักเมื่อ jul 2024
ครอบครัว
5.0/5
เลิศมาก
โพสต์เมื่อ 1 jul 2024
Very good service and very friendly staff they’re very kind wonderful view ☺️☺️☺️❤️❤️❤️❤️❤️❤️☺️☺️ food are so good ❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️
แปล
6/18
คำตอบจากที่พัก: Dear Guest, Greetings From Earls Reef - Beruwala.!!! Thank you for choosing to stay with us and sharing your positive experience. We would like to thank you for your review and 5-star rating of Earls Reef. We would love to welcome you again and provide you with an even better stay experience on your next visit. Thank You
Blitzfulz
เข้าพักเมื่อ ago 2024
ครอบครัว
5.0/5
เลิศมาก
โพสต์เมื่อ 3 ago 2024
The best hotel ive ever been to, most friendly staff and best food. If I was ever asked to reccomend a hotel in sri lanka, this would be my first reccomendation. Truely a wonderful experience for all ages, Oshani and Prashath were very helpful
แปล
6/7
คำตอบจากที่พัก: Dear Value Guest, It was indeed a pleasure to having you at ‘Earls Reef ‘and we thank you for sharing your encouraging feedback "Best Hotel Ever" through TripAdvisor. It is our earnest endeavor to ensure that our guests enjoy a memorable experience, overall product, amenities, service and personnel have left you with a favorable impression. We look forward to the pleasure of welcoming you back.
819amitha
เข้าพักเมื่อ jul 2024
ครอบครัว
5.0/5
เลิศมาก
โพสต์เมื่อ 28 jul 2024
Today is my wife's b'day. We celibate it in the hotel , best welcome and service is good , so very friendly staff and special thanks for sahara and F&B brayan they help to birthday celebration.. so nice location and food is good ️️
แปล
คำตอบจากที่พัก: Dear Guest, Thank you very much for taking the time to share this feedback and for recommending Earls Reef Hotel. I am glad to know that you enjoyed the stay and were delighted with the overall experience. Happy to learn that you found our staff very hospitable. I have shared your gracious feedback with my colleagues. Warm Regards,