โอเชียนส์ มูลูลาบา

wonderful view

We really enjoy our stay at Oceans. Perfectly located and clean. Receptionists are nice and helpful.

This review relates to apartment 203 at Oceans. When we arrived, floor was dirty, I had to clean my toilet and the dining room table runner was caked with food and crumbs. All the air vents in the main living space and 3 bedrooms were filthy and never been cleaned by the look. No hairdryer. We had two towels each for the 7 nights and had to use one as a pool towel. Only toiletries provided were one inch square of soap each. the washing machine was broken and had to be replaced, the induction cooktop had to be fixed but then only worked on the hottest setting which meant we triggered the smoke alarms the first and only time we used it. The BBQ was absolutely filthy and we could only get one jet to work anyway. so for the first 3 days we had repairmen in and out. No apology. No compensation. It ruined our holiday. To make matters worse, we noticed the apartment being advertised for about $400 less than we paid for it. The location is good - I imagine the other apartments at Oceans are better than apartment 203 and they were serviced daily too. We weren't. Be warned.

We absolutely loved our stay at Oceans! 10/10 location to the beach, Main Street and local supermarket. Each room has a balcony that overlooks the ocean - it’s so beautiful to wake up to! The room was clean and fully equipped with modern facilities. The staff were so lovely and welcoming, nothing was too hard - they made the effort to have our room ready a bit earlier and gave us a late checkout to align with our flights. The pool area was so great for our toddler - with a smaller shallow pool for him to play in, alongside the main pool and spa. The pool has full sun for the whole day - which is another bonus! We will definitely be back.

We just got back from a 7 night stay as a family of 4 with young kids (6 and 2 years old). I was REALLY impressed with this place and it takes a lot to impress me The communication was amazing, instructions to get into the hotel after hours etc, the car park etc. The location is amazing, it is self contained but still serviced every single day which is rare in a place like this, so I LOVED that part. They provide laundry detergent every day for you and dishwashing liquid so I didn’t have to go purchase any like I normally do in these places! The only thing we had to buy and leave behind for our stay was a bit of oil for cooking and some butter. The location is superb, Coles and convenience stores in the heart of the esplanade, ice creams and dinners out everyday, the beach, it honestly was fab. We were all very sad to leave. Also Julie Ann on reception and another lady, I forget her name, (she’s recently moved to QLD from Melbourne a few years ago) - they were so friendly, informative and helpful. For once I didn’t feel like I was a burden to hotel staff - it’s almost like they wanted to talk to me and genuinely help me around the place! Heated pool in the middle of winter was awesome too so my girls got to swim and have fun. We will be back again!!!!

5 night short stay, early December. Excellent location, walk everywhere; beach/restaurants/retail & over to Wharf area which was fun for jetski hire/river cruises etc. Supermarket just behind apartments to walk down to was also very handy. Very open, spacious & immaculate apartment; all three bedrooms had their own bathrooms which was fabulous with teenagers. View was fantastic, as were facilities and the he apartment was serviced beautifully every day. Shout out to the super friendly and helpful team at reception; from check in/out, taxi assistance, recommendations and even finding us a beach umbrella to borrow & take to the beach, nothing was too much trouble and the team were great to chat with. Would not hesitate to return. *Only reason haven't given five stars is that the dividing wall in the main bedroom between bedroom and ensuite drove us a bit mad as it was a half wall/window style. Odd design here; maybe a roller or sliding screen could be an option here to stop the ensuite lights disrupting sleeping parties?