รีวิว โรงแรมนิวสตาร์มอนทรีออล

คำตอบจากที่พัก: Merci beaucoup d'avoir pris le temps de partager votre expérience. Nous sommes ravis d'apprendre que vous avez passé un excellent séjour parmi nous et que vous avez apprécié la propreté de votre chambre, l'amabilité de notre équipe, notre emplacement ainsi que le bon rapport qualité-prix. Votre satisfaction est notre plus belle récompense. Nous vous remercions pour votre confiance et serons très heureux de vous accueillir de nouveau à l'Hôtel Newstar lors de votre prochaine visite.

คำตอบจากที่พัก: Dear Guest, thank you so much for your wonderful review. We’re delighted to hear that you found our room spacious and a great fit for up to four guests, and that you enjoyed the cleanliness and our friendly service throughout your stay. It’s especially rewarding to know you felt the experience delivered great value for money. Your feedback lets our team know we’re on the right track, and we truly appreciate you taking the time to share your experience. We hope to welcome you back again soon for another comfortable stay at Hotel Newstar Montréal.

คำตอบจากที่พัก: Dear Guest, thank you for your wonderful feedback! We’re delighted to hear that you had a very good stay, and we truly appreciate your recognition. Your satisfaction means a lot to our entire team, and we’ll continue working hard to provide a warm and comfortable experience. We look forward to welcoming you back to Hotel Newstar Montréal again soon.

คำตอบจากที่พัก: Dear Guest，thank you so much for your amazing review and for choosing Hotel Newstar Montréal. We’re truly happy to know you had a wonderful stay. Your recognition means a lot to our team, and we’ll continue working hard to make every guest feel welcomed and well taken care of. We look forward to welcoming you back again soon.

คำตอบจากที่พัก: Dear Guest, thank you for sharing your feedback with us. We’re glad you would recommend us to your family and friends. Regarding breakfast and in-room Wi-Fi, we truly appreciate your suggestions and will pay close attention to make sure these essentials are offered and work as smoothly as you expect during your stay. We hope to welcome you back again for an even more comfortable experience at Hotel Newstar Montréal.

คำตอบจากที่พัก: Dear Guest, thank you for sharing your experience with us. We’re glad to hear that you found our hotel to be just like the photos and that you didn’t encounter any issues during your stay. Your kind words mean a lot to our team and motivate us to keep improving every detail. We sincerely hope to have the opportunity to welcome you back again soon at Hotel Newstar Montréal.

คำตอบจากที่พัก: Dear Guest, thank you for sharing your experience. We are truly sorry that the cleanliness in your room did not meet your expectations, and that you noticed hair on the bathroom floor as well as other cleanliness issues. Your feedback is important to us, and we will take it seriously to improve our housekeeping standards so that every guest can feel comfortable and at ease during their stay. We hope you will reconsider giving us another opportunity to provide a better experience.

คำตอบจากที่พัก: Dear Guest, thank you for sharing your experience with us. We’re glad to hear that, overall, you found the stay to be perfect and excellent value for money, and that the nearby parking and bus stop within walking distance were convenient for you. We also sincerely apologize for the disturbance you experienced in the morning due to sound insulation. Your feedback is important to us, and we will take it into account to improve the comfort of your stay. We hope to welcome you back again for an even more restful experience.

คำตอบจากที่พัก: Dear Guest,Thank you so much for your wonderful review and for recommending us! We’re delighted to hear you loved the queen-size bed and found the stay excellent value for the price. It’s also great that the room felt spacious and comfortable for1–2 people, and that you enjoyed the view from the large window.We’re glad you found the bathroom cute and convenient, and that the mini fridge plus access to the laundry room with the microwave made your stay even easier. It’s especially rewarding to know the location suited you as well—quiet, relaxing, and still well placed for nearby stores, pharmacies, and everyday needs, including emergencies.We truly hope to welcome you back again soon and provide another warm, comfortable experience.

คำตอบจากที่พัก: Dear Guest, thank you so much for sharing your wonderful experience with us. We’re truly happy to hear that our team made you feel welcome with their friendly and accommodating attitude, and that you enjoyed the cleanliness of your room along with air conditioning that worked perfectly throughout your stay. It’s also great to know you had a memorable time at the bar—our guests and team members always enjoy creating a warm, relaxed atmosphere. We’re delighted you loved your stay at Hotel Newstar Montréal, and we look forward to the pleasure of welcoming you back again soon.

คำตอบจากที่พัก: Dear Guest,Thank you so much for your wonderful review! We’re truly happy to hear that you found our team welcoming and that the free car park made your stay more convenient. It’s also great to know everything you needed was available and that the location worked well for you throughout your trip. We’re glad your checkout was smooth as well, and we truly appreciate your kind words.Your “Thank youuuuu!” made our day. We look forward to welcoming you back to Hotel Newstar Montréal whenever you’re in the area again. Safe travels and warm regards!

คำตอบจากที่พัก: Dear Guest, thank you for staying with us and for your kind review. We’re happy to hear you enjoyed the location, with convenient stores and restaurants nearby—ideal for a comfortable few days together. Your recognition means a lot to our team. We look forward to welcoming you back again soon, and to making your next stay even more enjoyable.

คำตอบจากที่พัก: Merci d'avoir pris le temps de partager votre expérience. Nous sommes sincèrement désolés d'apprendre que votre séjour n'a pas répondu à vos attentes, notamment en ce qui concerne le manque de serviettes à votre arrivée. Nous comprenons parfaitement votre déception, surtout après avoir réservé et payé vos chambres à l'avance.Bien que le long week-end ait été particulièrement achalandé, cela ne reflète pas les standards de service que nous souhaitons offrir à nos clients. Vos commentaires ont été transmis à notre équipe afin que nous puissions améliorer notre gestion des stocks et éviter que cette situation ne se reproduise.Nous vous remercions de votre rétroaction, qui nous aide à nous améliorer, et nous espérons avoir l'occasion de regagner votre confiance lors d'un prochain séjour.

คำตอบจากที่พัก: Dear Guest, thank you for sharing your experience with us. We are truly sorry that, despite your advance check-in arrangement, you arrived to find that your reservation had been cancelled and that the communication left you feeling frustrated and unsupported. We understand how important it is to have clarity and assistance during arrival, especially during rainy days and travel changes. Your feedback about the room condition and overall service has been carefully noted for review by our team, as we strive to ensure a clean, comfortable stay and a respectful, helpful response for every guest. We hope to have the opportunity to welcome you again and provide a better experience.