รีวิว มวลบวล ทรอปิคส์

Will never book again! Our booking includes complimentary breakfast for three guests. We asked the front desk the schedule for the breakfast, they said 7am - 9am. Since said schedule does not coincide with our sardines run and snorkeling activity the next day, we pleaded if we could have our breakfast at an earlier time, they refused; rather they proposed to pack us some sandwiches/food. They said, the food will be ready before 6:30,our scheduled pick-up time for our activity, thus we agreed to their proposal. Then come next morning, we approached the receptionist to ask for our food, he said they’s still preparing it, and since our tour/activity guide was already there, we were left with no choice but to leave and have our breakfast after our activity. Our activity as tiring. I was so hungry, but unfortunately when we arrived at the hotel, we were served with three sandwiches ONLY. No water and all. That’s it! I even asked the woman from the reception area if we could still have another sandwich, she said she’ll ask her other crew members but she just left us hanging she never returned, we waited but no sandwich reached our table. Since we are thirsty, we asked for service water. They served three bottled water. We thought it was part of our complimentary breakfast. When we were about to check out, they gave us a bill charging us witg the three bottles of water. What duh? Of course we did not pay… good thing they did not insist acknowledging their mistake. But then, this was my worst hotel booking experience so far. Never again.