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I recently stayed at the Element Hotel on NW 25th Street in Miami, FL on Saturday, October 25, 2025 for 1 night. I have stayed at Element hotels in other cities and had a pleasant experience. I waited for the shuttle at the airport and even though I was waiving my hand and yelling, the driver drove past me. I called the front desk and asked them to send the driver back which they did. He did not apologize for missing me, he simply informed all of us on the van to help him look for people standing on the sidewalk trying to waive him down. The driver was very informative and shared a lot about the area, restaurants and that the hotel was recently remodeled. When I arrived, I was hoping to check in but was told there were no rooms ready at 11am. So the young lady at the front desk took my cell number and told me I would receive a text when my room was ready. I sat in the restaurant area with my iPad and kept busy for a couple of hours. At 1pm, I looked over at the front desk and noticed that the same young lady who told me my room was not ready, was giving out rooms to people who had just walked in the door. I got up and went to her and was told my room was ready and it had just been released. When I went into my room, it seemed clean enough but there was something about the room that seemed dingy and old even though the driver bragged about the hotel remodel. As I took off my shoes and socks, I realized there was something sticking to my feet so I grabbed a hand towel; wet it and added soap. I wiped the floor from the bathroom to the bed, then to the desk and back to the bathroom. The attached picture is what the towel looked liked after I cleaned the floor; the white towel was almost black! I noticed the housekeeping staff uses a "swiffer" type floor duster but no soap/water is used on the laminate floor. If they are not properly cleaning the floor, what else is being missed?? This is one hotel I will not be returning to ever.

Is fine. Has pool and a gym which I used. Breakfast is also decent plenty of selection. Locations is ok there’s not much around but it’s close to airport. Would stay again.

so convenient so clean close to the airport provided transportation affordable close to the Miami ports.

A little bit old but nice hotel, big room apartment like

My stay at the Element Miami International Airport was comfortable and pleasant.

The hotel was very near to the airport, which was great for an overlay. Had trouble catching the shuttle, though.

Great location… close to the airport…. Nice pool!

Quick stay but very comfortable and good location.

Great hotel very close to airport

The hotel is too old and not clean. Never again

The hotel was very clean and the reception smells really good when you enter the building. Only downside is that parking for guest is expensive. And even after paying the parking they still left a ticket on our car. So we had to go back to the frontdesk.

The hotel was exceptionally clean and provided free shuttle to the airport. It was a very good deal for the money.

Overall experience here was great. The service was good. Staff was very friendly and helpful. But the breakfast was mild, the selection of the food was quite average. However, the location here is very close to the airport, approximately 15 minutes drive from the airport. I would recommend for someone who has to layover for a night.

Very nice and friendly staff that makes your stay the best