คำตอบจากที่พัก: Hi there,Thank you for choosing to stay with us again! We’re thrilled to hear that our convenient location and the excellent service from our staff made your stay enjoyable.It’s always a pleasure to welcome returning guests like you, and your kind words truly motivate our team.We look forward to hosting you again for a third visit and many more to come!Best regards,ibis Styles Kingsgate Hotel
คำตอบจากที่พัก: Hi Hiramita,Thank you for your lovely feedback! We’re thrilled to hear that you had a positive experience with our team and found our Thai employees to be cute and friendly. We hope to welcome you back soon for another enjoyable stay!Warm regards,ibis Styles Kingsgate Hotel
คำตอบจากที่พัก: Hi there, Thank you so much for taking the time to share your feedback with us - we really appreciate it. We hope to welcome you back again very soon! Best regards, ibis Styles Kingsgate Hotel
ผู้เข้าพัก
ห้องสแตนดาร์ด เตียงเดี่ยว
เข้าพักเมื่อ มี.ค. 2024
จองให้คนอื่น
2 รีวิว
3.7/5
โพสต์เมื่อ 22 เม.ย. 2024
สอบถามจากผู้เข้าพักจริง
คำตอบจากที่พัก: Hi there - thank you for your review, though we must admit we're a bit confused by your comments. Nevertheless, we appreciate your feedback. If you have any specific concerns or suggestions, please feel free to reach out to us directly. We value your input and hope to have the opportunity to better meet your expectations in the future. Kind regards, ibis Styles Kingsgate Hotel
คำตอบจากที่พัก: Hi Comer the roamer,Thank you for sharing your experience with us! We're delighted to hear that you enjoyed the quaint charm of your room and the lovely view of King Street. We’re also pleased to hear the gym met your needs for a productive morning workout. We hope to welcome you back soon for another enjoyable stay!Warm regards,ibis Styles Kingsgate Hotel
คำตอบจากที่พัก: Hi Ormlette,Thank you for your wonderful feedback! We’re so glad to hear that you enjoyed our location and found the hotel clean and well-maintained.We look forward to welcoming you back again soon!Warm regards,ibis Styles Kingsgate Hotel
คำตอบจากที่พัก: Hi Peta,Thank you for your feedback. We’re glad to hear you enjoyed the hot water, but we’re sorry to hear that the room size and noise from the vent affected your stay. We also apologise for the inconvenience with the safe and the bed arrangement.We appreciate you bringing these concerns to our attention, and we will look into improving the room setup and addressing the noise issue to enhance our guests' experience.We hope to welcome you back for a more comfortable stay in the future.Kind regards,ibis Styles Kingsgate Hotel
คำตอบจากที่พัก: Hi there,Thank you for your kind review! We're delighted to hear that our team was able to accommodate your early check-in.We appreciate your understanding regarding the fresh paint smell in the hallway as we work on improving our facilities. We're glad to know this didn’t impact your overall experience.Thank you for staying with us, and we hope to welcome you back soon to enjoy the refreshed spaces.Kind regards,ibis Styles Kingsgate Hotel
คำตอบจากที่พัก: Hi Mrs Kaye Tan, Thank you so much for taking the time to share your experience with us! We're delighted to hear that you enjoyed your stay and appreciated the upgrade to a larger room. Our team takes pride in delivering friendly and helpful service, so it's wonderful to hear that this stood out during your stay. We’re also glad that our convenient location near Southern Cross Station and nearby groceries added to the ease of your visit.We look forward to welcoming you back in the future and providing you with another great stay!Warm regards,ibis Styles Kingsgate Hotel
คำตอบจากที่พัก: Hi there,Thank you for your wonderful review! We're thrilled to hear that you found our central location so convenient, especially with easy access to the airport bus station just a short walk away. It’s great to know that our proximity to the city's key spots made your stay more enjoyable. We hope to welcome you back on your next visit!Kind regards,ibis Styles Kingsgsate Hotel
คำตอบจากที่พัก: Hi Mona Cayanan,Thank you for your wonderful review! We’re delighted to hear that our location was convenient for you and that you found it easy to explore the area.We sincerely apologise for the issue with the pillow, and we truly appreciate you bringing it to our attention. Cleanliness is very important to us, and we will have our housekeeping team double-check all items in the room to ensure they meet our high standards. Please don’t hesitate to reach out during your stay if you need anything, as we’d be more than happy to assist with a replacement or anything else.We hope to welcome you back soon!Kind regards,ibis Styles Kingsgate Hotel
คำตอบจากที่พัก: Hi HenryyyyLin,Thank you for your kind feedback! We’re so glad to hear that you enjoyed the cleanliness and convenient location of our hotel. It’s great to know that you found it easy to explore the city from here.We’re sorry to hear about the WiFi issues you experienced, and we’ll look into this to ensure a more reliable connection for our guests in the future. We truly appreciate your feedback and hope to welcome you back soon for another great stay!Kind regards,ibis Styles Kingsgate Hotel
คำตอบจากที่พัก: Hi there,Thank you for your feedback! We’re glad to hear that our convenient location near Southern Cross Station was ideal for your stay. We also appreciate your comments on the value and cleanliness of our rooms.We’re always working to improve, and we’ll certainly take your input on the décor into consideration for future updates. We hope to welcome you back soon and provide an even better experience!Kind regards,ibis Styles Kingsgate Hotel