Beautiful location deserves 5 stars. Staff service quality 1 star. Access to the hotel if you come by car you will test local driver and friendly mindset to help you to your room - 2 stars. Even helping to carry luggage’s it is not on their mindset to help customers. Avoid to book breakfast is too poor to loose time go outside and enjoy the views. Inside the room is fine except they should install door for the shower and also light and not a led flashing purple color. We will come back next year to matera for 3 nights but not at this hotel which with all my respect to the owner … they should train their staff to understand service mindset and not speaking in Italian saying bad words thinking we are stupid and do not understand.
We were in this hotel at the beginning of June 24. Everything was absolutely perfect ! First of all, the kindness and commitment of Betty and Ivana on phone who gave us all the necessary informations to facilitate our arrival in Matéra and the journey to the hotel ! Then the warm welcome from Ivana upon our arrival ! The Help from Samir, so kind and available, with our luggage ! And which gives us information about the city. The hotel, ideally located in a quiet area, with a magnificent view on the Paleolithic caves, and which is entirely built in the rocks !! And the rooms, under the vaults, so chic, of exquisite taste, comfortable, where you immediately feels so good ! Finally, the breakfast, copious and varied, which offers fresh and delicious products ! It was an exceptional stay in an exceptional establishment ! We loved it and can’t wait… to come back soon !!
เข้าพักที่โรงแรมคาเวโอโซ แล้วคุณจะได้สัมผัสกับบรรยากาศใจกลางเมือง มาเตรา จากที่พัก เดินออกไปไม่กี่ก้าวก็จะถึง Sassi และสวนของคริสต์ศาสนา Rupestrian และ Piazza San Pietro Caveoso โรงแรมแห่งนี้อยู่ห่างออกไปเป็นระยะทาง 0.1 ไมล์ (0.1 กม.) จาก โบสถ์ Church of San Pietro Caveoso และ 0.1 ไมล์ (0.1 กม.) จาก Chiesa di Santa Maria d'Idris
เดินชมวิวจากดาดฟ้า และสวน หรือลองใช้บริการอื่นๆ เช่น บริการ Wi-Fi ฟรีสิ่งอำนวยความสะดวกอื่นๆ ที่มีให้บริการที่โรงแรมแห่งนี้ ได้แก่ ทีวีในส่วนกลาง, บริการจองทัวร์/ตั๋ว และพื้นที่ปิกนิก
หาของว่างรองท้องที่ ร้านกาแฟ/คาเฟ่ หรือสั่งอาหารส่งตรงถึงห้องจากรูมเซอร์วิส (จำกัดเวลาบริการ) ของโรงแรมเพื่อความสะดวกสบายอีกแบบ ดับกระหายคลายร้อนด้วยเครื่องดื่มแก้วโปรดที่บาร์/เลานจ์ มีบริการอาหารเช้าแบบบุฟเฟต์ฟรีทุกวัน ตั้งแต่ 7:30 น. ถึง 10:00 น.
มีบริการอำนวยความสะดวก เช่น ศูนย์ธุรกิจ บริการเช็กอินด่วน และบริการเช็กเอาต์ด่วน มีบริการรถรับส่งสนามบิน (24 ชั่วโมง) และรถรับจากสถานีรถไฟ (คิดค่าบริการ)
ห้องพักพร้อมเครื่องปรับอากาศทั้ง 14 ห้อง มีมินิบาร์ และทีวีจอแบน เพื่อให้คุณรู้สึกเหมือนอยู่บ้าน ภายในห้องพักมีบริการ Wi-Fi ฟรี เพื่อการเชื่อมต่อออนไลน์ที่ไม่หยุดนิ่ง และโทรทัศน์ต่อสัญญาณดาวเทียมเพื่อความบันเทิง ห้องน้ำส่วนตัวมีอ่างอาบน้ำหรือฝักบัว พร้อมของใช้ในห้องน้ำฟรี และโถสุขภัณฑ์แบบบิเดท์ สิ่งอำนวยความสะดวกภายในห้อง ได้แก่ โทรศัพท์ ตู้นิรภัย และโต๊ะทำงาน
2022.07.02
We stayed in the Junior Suite- Cave, which had a queen and twin bed. It was very roomy and quiet and a very unique place to stay. We were very comfortable, and we appreciated the terrific breakfast in the morning. The staff were very helpful and the person at the front desk coordinated with our cab driver when the road suddenly closed due to a movie being filmed outside. I would definitely recommend a visit to Matera, a visit to the museum that explains the history of this city, a walk around at night, and of course a stay at this hotel. There are a lot of steps in Matera and also some in the room we stayed in.
An outstanding experience from start to finish! The room was not only spacious and spotless but also designed with comfort in mind, making it the perfect place to unwind. The facilities were modern, high-quality, and well-maintained, exceeding all expectations. The staff was exceptionally welcoming, knowledgeable, and genuinely attentive to our needs, always going the extra mile to ensure a memorable stay. The location was also ideal, adding to the overall convenience. We’re already looking forward to our next visit!
The hotel was recommended to us by friends. Unfortunately, in our travel plan, we planned for Matera 1 night. The whole of Matera and the hotel are unique. Friendly, helpful staff, from the parking lot in the center of the hotel. Everything was great. The rooms are super neat and the beds are comfortable. We would definitely come again
This was my favourite place to stay during a 15 day holiday travelling around southern Italy and Turin. Very warm welcome from the staff, a lovely quiet bedroom (as requested as my husband is sensitive to noise) and wonderful views from the terrace. A very easy walk to see the main sights, superb breakfasts and plenty of restaurants to have dinner close by - very good recommendations from the hotel. I really wish we could have stayed longer and next time we will. Matera is very beautiful and was very quick to reach by train from Bari. Thank you all at Palazzo Belsanti - highly recommend.
We arrived by car at this new, modern hotel. We could easily park the car in one of the free parking spaces in the fenced area in front of the impressive building. At the reception we were welcomed by a lady who was top friendly and super professional at the same time. When we checked in, we immediately felt warmly welcome. We were given valuable tips for our stay in the city, and we were also helped to book a table for dinner when seats in the restaurants were scarce because of the weekend. The spacious rooms have a creative design. At the same time, they are very homely. Everything is absolutely clean. The beds are comfortable with pleasant pillows. Air conditioning and rain shower are of course also part of the great equipment. At breakfast, we were equally welcomed by brilliant staff who complemented the rich, high-quality buffet with perfect service. We will be back!
MmlenitskayaThis is probably the best hotel in Matera based on what we read before traveling. The service is exceptional , very helpful and friendly staff. The room is spacious, very clean and cozy. We had a small balcony with a very nice room. The restaurant that was recommended to us was also amazing. Highly recommend!
If you like unique and an unforgettable experience, this is the place for you. I truly felt like I was in a movie. This isn't a ”bells and whistles” place; this is stepping back in time and experiencing life sleeping in a very beautiful, immaculate and stylish cave. Basiliani is a cave hotel with all the amenities of modern day, yet entrenched in the history of a world where people actually lived in caves until the mid 1950s. What a true archeological treasure. Matera is beyond belief in its beauty and history. I was awe struck by its views, especially when lit up at night, and this hotel fit beautifully into the scenery. The beds were extremely comfortable, shower had great water pressure which I couldn't quite even understand how possible amongst the rocky landscape, and the air conditioner kept everything super comfortable. The included breakfast was delicious and had something for everyone, including vegetarians. Most of all, I have to say how lucky Basiliani Hotel is to have Roberto working with them. He is a true treasure, and one of the most kindest and caring people I have come across in a long time. Nothing was beyond him, and he genuinely wanted us to have the most enjoyable stay. I would go back in a heartbeat. What a wonderful place to stay. Highly recommend.
The staff was incredible. The b&b is run by a family - we met the mom and daughter upon cHeck in, and they were the friendliest, most helpful staff we have met. The property is very centrally located, very clean and modern. We were just a 5 min walk to the center of matera, but just off the main road so it was quiet and peaceful. The rooms are all different colors! We throughly enjoyed our stay. Rosella and her mom were super nice! Would highly recommend to anyone looking for comfort, cleanliness, and convenient location in matera.
The location and view are amazing. Matera is a very challenging place to park, but we got great advanced information and a very convenient shuttle. The cave room (#4) is perfection. It is large and comfortable with a front patio area that contains a small table and chairs to admire the incredible view.
OK, you need to walk a bit to reach it, as the car needs to stay a fee hundred meters away. But then….you are right in the heart of this magic old town. The rooms are different building and each is unique in its way. In very old walls, but with all modern amenities and comfort, and very clean. The breakfast room feels like being in a cave, and very cute and nice. We were impressed by the warm welcome and the friendliness of the staff. They will give you tailored suggestions on what to visit in which order depending on the amount of time you have, pulse some background stories. It feels like you are staying with friends.
Aspetti positivi: L'aspetto green della struttura, attenta all'ambiente. La possibilità di utilizzare una macchinetta del caffè condivisa. Aspetti negativi: 1. SCARSA OSCURAZIONE: La persiana non è oscurante e manca una tenda adeguata, quindi la luce entra già dalle prime ore del mattino, disturbando il riposo. 2. NO COMFORT DEL LETTO: Il letto è piccolo per due persone e rigido, nonostante un topper. Quest'ultimo è realizzato in un materiale plasticoso che risulta poco confortevole e irritante. 3. BAGNO: Il bagno è ricavato direttamente nella stanza, separato solo da una porta scorrevole esterna difficile da aprire e chiudere, con privacy pressoché inesistente (VEDI FOTO) 4. ASSENZA DI ARMADIO: Non è presente un armadio, ma solo un appendiabiti in un angolo della stanza, scomodo per organizzare gli indumenti (VEDI FOTO) 5. PROBLEMI DI CLIMATIZZAZIONE: Abbiamo soggiornato a ottobre 2024, e la stanza (n. 6) era fredda. Il condizionatore non funzionava adeguatamente e il riscaldamento non era ancora attivo. 6. PARCHEGGIO : La stanza affacciava su una strada rumorosa, rendendo difficile il riposo, e il parcheggio in zona è difficoltoso da trovare. 7. INSONORIZZAZIONE ASSENTE: La struttura non garantisce insonorizzazione interna. Le porte e le finestre sono prive di qualsiasi isolamento acustico, e si sentono i rumori provenienti da altre stanze e dal personale della struttura, che non rispetta gli orari di silenzio e dagli altri eventuali ospiti presenti. 8.PHON ROTTO E PERICOLOSO: Il phon della stanza era rotto e pericoloso, con parti aperte da cui fuoriuscivano fili (vedi foto) 9. ASSENZA DI SERVIZI AGGIUNTIVI: La struttura è un affittacamere senza colazione e senza reception (check-in e check-out sono da remoto), offrendo un’esperienza impersonale, quindi si consiglia di valutare anche tale aspetto nella valutazione della convienza. CONCLUSIONE: Soggiorno deludente. La struttura è rigida negli orari e manca di flessibilità o attenzione verso il cliente. Non è consigliata, poiché non offre il minimo comfort e le carenze strutturali e gestionali non sono compensate né dalla cortesia né dalla disponibilità del personale.
EEduardo J. RamosExcellent hotel but way out of town in a lonely industrial area, perfect for those with a car.
Wifi in some rooms is quite disappointing too.
other than that, modern facilities including swimming pool (closed in December obviously), ample car park, large bedrooms, and superb breakfast.
This Masseria is located at about 10 min driving distance from the city center. It’s a convenient location, with supermarkets and gas stations nearby and close to the highway too. The place is great, an old building with lots of history behind that was renovated and converted into a hotel/guest house, with a beautiful outdoor pool and garden. Unfortunately, I found the management very inexperienced - except for Enzo at reception, who went above and beyond our expectations from the day we arrived, offering plenty of good suggestions for places to visit, restaurants and shops and always ready to help and make us feel welcome. The rest of the staff is either very young or does not seem prepared for the task they are up to. They also have a restaurant inside, managed by other owners, where we did not have a good experience at all. We had dinner there one evening. The food options were very limited (and did not reflect that was on the menu), the food was average and the service seemed improvised. When we paid the waiter summed up our bill with a manual calculator and couldn’t even remember the prices of the dishes in the menu (he was looking at a hard copy of it) - something I found hilarious and have never seen before! Also, bad price-quality relation - you can get something much better for better price in Matera. Overall, OK rooms and apartments, although not perfectly clean, and OK breakfast too. However, I would not go back to this Masseria as I am sure there are better places in Matera for the same price. A pity considering the beautiful location they have!