With a fantastic location, in the heart of Marseille’s bustling business district and a few steps from some of the city’s best shopping areas, the NH Collection Marseille is perfect for business travellers and families alike. Close to the hotel you’ll find the must-see attractions such as the picturesque old port, the city’s old town and the famous MUCEM museum. If you would like to go shopping, Rue de la République, with its Haussmann-style buildings, is one of the city’s best shopping streets. Alternatively, you can head to one of the nearby shopping centes: "Lles Terrasses du Port" or "Docks Village". The neighborhood is also well connected to both the city and the airport, with a number of transport options including motorways, trains and local metro and tram lines available.
The NH Collection Marseille provides 176 rooms decorated to reflect the elegant and charming style of the hotel. Each room has seating areas, free high-speed Wifi and wide-screen TVs. Guests can enjoy delicious choices from the breakfast buffet including hot and cold meals, local delicacies and fresh juices, coffee and tea. The hotel's restaurant offers excellent local and international dishes and a selection of the best cheeses and wines. If you’re visiting for business, there are four fully-equipped meeting rooms plus space in the lobby and winter gardens for more informal meetings.
NNat 李凤临Cleaning ladies were demonstrating 53 days in front of the hotel when I arrived. The rotating door was covered with mud and confetti, while the black women danced to loud African beats. A complete shock! They continued during my stay…
The front desk was super helpful after I contacted their manager. My flight was delayed and I arrived a day late so they managed to modify my reservation without extra payment. My card didn’t work so I gave a cash deposit and they sent me an email when my suitcase that had been delayed arrived (so as not to wake me up).
The housekeeping was average- twice they didn’t restock the water. Once they forgot a cleaning chemical. Another time they didn’t restock the decaffeinated capsules. Also they could have been more generous with the toilet paper. It’s the very thin recycled one, that goes fast.
Breakfast was delicious and the restaurant spacious, with a garden overlooking the marina.
The room was large, modern and quiet, with an amazing view of the harbor, including both sunsets and sunrises! I even saw the incredible half an hour long fireworks for Bastille day right under my window!
The bed is big and comfortable, pillows a bit too soft, lighting is good but there are no toiletries (which was initially problematic due to the lost luggage).
Room service wasn’t available the only night that I wanted to order it - due to Bastille day celebrations.
The QR code don’t work on my phone so I had to call the reception to order. Also there was no alcoholic drinks listed, plus I had no fridge in the room, so I couldn’t fully relax and enjoy my holiday.
The hotel doesn’t have a spa, which is a shame. So I made a reservation online and got a massage in the Hammam spa a few minutes from the hotel)very expensive and not great). The closest one to the hotel was closed.
The pool is gorgeous but in another building which requires another elevator to be taken at the ground floor. A bit of a hassle…The gym is basic but good. Gets pretty busy and dirty at the end of the day.
There are many nice restaurants nearby and even a small Proxi shop. There is a bus stop 1min away, that goes to the Terrace du Port. And the taxi conveniently dropped me off right in front of the hotel.
The Mucem and Cosquer caves visible from the hotel, are a bit pleasant 25min walk away and the well worth the visit.
Overall, I was satisfied with my stay, and would come again if the above issues were resolved.
ผผู้เข้าพักThe location was not too far from the old port. The metro is easily accessible around the corner. The room was very clean, spacious, and comfortable. The breakfast was ok but it is better to eat at a local bakery. If I am in Marseille again I would return here.
ผผู้เข้าพักL’accueille au top.
Par contre bcp de choses non conforme.
Sur le site on nous dit qu’on peut payer la caution de 150€ en espèces à l’hôtel on nous oblige à payer en CB.
Parking pas gratuit ! 10€ par nuit, et on as pas d’autre choix, car dans la rue zéro places …
Il y’a également des frais par voyageur et par jours qui n’étais pas annoncer …
Au final la nuit est revenu à +100€ …
La propreté… jusqu’à allais en dessous du lit c’était parfait !
En dessous du lit .. l’aspirateur n’est jamais passer.. les pieds du lit casser depuis un moment du coup.
Matelas bcp trop dure, ou vieux, un mal de dos horrible…
Si non la rue y’a bcp de passage mais on entend rien.
VVivian KempFirst time in Marseille. Fine to have stayed at this apartment but probably won't again.
I had to chase for the access instructions myself. Also annoying to have to go pick up the keys from Ibis (collection itself was quick), which is a 9-minute walk to the apartment. The fob worked but the 2 keys attached did not open any doors. Email instructions, while clear, were not entirely accurate - referring to going right when in fact I needed to find the apartment on the left.
Bit of drama one morning as I forgot my phone inside the apartment and had locked myself out. Had keys on me but the keys couldn't actually open the door, and of course I couldn't remember the super-secure 9-digit digital code! Only eventually managed to get in but asking a neighbour who thankfully was able to call the apartment manager. They should have given me working manual keys but never did.
Apartment itself was very clean. Lots of linen. Comfortable bedding in the bedroom as well as hidden under the sofa bed. Basic toiletries included. Washing machine worked. Heating was plenty sufficient. No dishwasher but not an issue as I did not cook much. (2 induction hob rings right against the wall which I didn't think was conducive to cooking anything more than the super basic, but fine for me this trip.)
Overall it was okay. Location super convenient, but I'd prefer somewhere quieter, where people and traffic noise wouldn't be so loud and go on after hours. Also somewhere without people relieving themselves next to large bins right outside the building's front door. Somewhere more pleasant...